The whitelist is used to allow logins from specified IP addresses or IP address ranges only. Depending on your company security policies, you can restrict users such as agents, admins and owners to log on to the Agent Panel only from the company IP address.
In LiveAgent, you can setup Whitelisting IP addresses in Configuration>General
Examples of supported values: exact match (e.g. 192.168.1.1), wildcard notation (e.g. *.*.*.*), range (e.g. 220.127.116.11-18.104.22.168), range defined in form of sub net mask (e.g. 192.168.0.0/16).Back to Glossary
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.