Customer Service Software by LiveAgent

LiveAgent combines the power of universal inbox, real-time live chat, built-in call center and robust customer service portal. Advanced automation features, rules and vast amount of integrations all together create a powerful customer support solution perfectly tied to your business needs.

Powerful
Ticketing software

You know how hard it is to keep track of every customer and every conversation. Make your life easier and focus on the core of your business by implementing ticketing software & help desk by LiveAgent. It combines all of your mail addresses into single universal inbox, which is easy to manage thanks to the ability to create unlimited amount of departments, tags and the ability to postpone tickets. Every type of communication is “converted” to tickets, so chats, mails and even calls have the same interface.

You can think about universal inbox as upgraded, much more poweful version of your regular inbox.

Create customer relationships

Build loyality

Increase conversions & sales

Unlimited mail adresse

Provide fast, on-point customer support by implementing live chat. Set up quick responses and surprise your customers.

Robust
Live chat

67% of customers expect live chat to be placed on websites since it gives them easy access to information and answers to their questions. Be closer to them by implementing live chat and enjoy real-time typing projection of your customers and  increase your answering speed. Get real-time insights on who's chatting, who's waiting in queue and who's browsing your website. Start chatting with visitors with a press of a button.

 
LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers.

Peter Komornik, CEO


Integrated
Call center

Connect with your customers also via phone or video calls all from your single customer service software, LiveAgent. Fully featured cloud call center supports wide range of devices ranging from regular hardware phones, softphones to PC-to-PC calls done via browser. Simply connect your favourite VoIPproviders and get ready to provide tech support also via voice. Want to go extra mile? You can rely on LiveAgent as well, as it supports video calls too.

Quickly solve the issues by responding to customer's requests via phone calls and increase the conversion rates.

Create unlimited departments

Never lose
track of communication

24/7 customer service

Real-time live chat

Stay available to your customers even when you are offline.

Included customer service center

Create multiple knowledge bases, customer forums or FAQs and let your customers to look for the answers on their own even when you are offline. Almost 70% of customer prefer to find the answers before getting in touch with customers support. Easily set up customer portal with just few click or create multiple knowledge bases and adapt them to your brands or company’s design. Suggestions or feedback surveys play also an important role for your customers as they give them wide options of contact.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your business partners.

Connect
Social media

Quickly connect your Facebook page or Twitter account and handle customer questions directly from your help desk solution. Respond to comments, wall posts or mentions without to need to access separate pages all in LiveAgent’s unified interface. Save time and money and surprise your customers with light-speed answers.

Don't limit your customer support to your website only. Connect your social media now.

Provide exceptional customer service

Connect your Facebook and Twitter accounts

Improve your response time

Get competitive advantage

Cheapest software

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019. Stay closer to your customers and help them faster with LiveAgent.

Ticket

For Small Businesses and Professional Marketers

$15 /mo

Ticket+Chat

For Small Businesses and Professional Marketers

$29 /mo

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? Guess right.. LiveAgent!

Try it now for free No Credit Card Required

Our website uses cookies. By continuing we assume your permission to deploy cookies, as detailed in our privacy and cookies policy.