Shopify is an commerce app that lets people and businesses create online stores and sell products and services. It comes with services and features like shipping, marketing, payments, and customer engagement tools. With Shopify, you can easily set up your new e-store and start selling your product or service.
Shopify is one of the platforms that every entrepreneur should be using. With this easy to use eCommerce solution, entrepreneurs save time and money, so they can focus on other aspects of their business.
You can use the Shopify store integration to provide quick and efficient support to your customers or clients. With LiveAgent email integration and features, you can keep track of your e-store emails, provide phone support to customers but also place a real-time live chat button on your webpage that allows faster response to actions.
Customers will see it instantly and they can contact you immediately to ask about your product information, solve issues, and more. This can greatly improve customer engagement and also customer satisfaction.
By using this integration you will be able to see your customer’s orders in the ticket detail section of your LiveAgent account. Please follow the integration instructions below to get started.
Zapier integration platform is made for an easy, quick, and intuitive setup. Besides simple email address integration such as Google’s Gmail, it can help you connect two applications or platforms with triggers and actions. A trigger in one app will activate action in the other for an improved workflow. You can create more than one integration and you can pick and configure them so they work as you want them to. There is no coding experience required for this.
Let’s go through the steps. If you have never created a Zapier integration before, you need to sign up and create an account. You can do so by click on this link. When you’re done, go to the LiveAgent + Shopify integration page on Zapier.
When you scroll down, you can see the Connect LiveAgent + Shopify in minutes section. Here, you can select your desired trigger and action. You can pick anything you want from the list and create a connection. As an example, we’re going to show you integration with Shopify trigger New Product and LiveAgent action New Conversation. When you’re done, click the blue button underneath.
Now, you have to configure your trigger. So go ahead, log into your account, and start setting the trigger. The process is quite easy and you need to fill out only a few details.
When you’re done, we recommend you to test the trigger to make sure it works as you want it to.
All that’s left to do is to set up your action. Fill out the required fields, such as email. If you want to specify the action further, go ahead and fill out the non-required fields.
When you’re done, do another test of the integration to see if it works.
If you successfully completed previous steps, your integration is done so let’s test it out. Go to your Shopify product section.
Create a new product.
Have a look at your LiveAgent tickets. Your message notification will appear within seconds. If everything works, you successfully connected two applications to work together.
Check out other features and integrations to help you with your leads, managing orders, and more.
LiveAgent provides Shopify integration for customers that would like to implement live chat into their e-commerce shop.
Here is a quick step-by-step guide:
1. Navigate to Configurations
2. Click on System > Plugins
3. Fill in the details from your Shopify store
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.