How To Integrate Shopify With LiveAgent

By using this integration you will be able to see your customer’s orders in the ticket detail section of your LiveAgent account. Please follow the integration instructions below to get started.

  • In your LiveAgent account navigate to Configuration>System>Plugins and click on Activate button in the “Shopify Integration” section.
  • This plugin can be used in cooperation with a private App of your Shopify account. Log in to your Shopify admin panel and navigate to the Apps section.
  • When being in the Apps section, click on “Manage private apps”.
  • After that proceed with creating a new private app.
  • To be able to use LiveAgent with your Shopify Store, you need to allow permissions that are disabled by default. Therefore click on “Review disabled admin API permissions.
  • Scroll down to “Script tags in your store’s theme template files” and set permissions to “Read and write”.
  • Now you will have a visible API key and password that is required later.
  • Now go back to your LiveAgent dashboard and fill the details that are visible in the previous step.

Why Shopify?

Shopify one of those tools that every entrepreneur should be using. With this easy to use ecommerce solution, entrepreneurs save time and money, so they can focus on other aspects of their business.

How can you use it?

Start providing awesome customer support with LiveAgent help desk software for Shopify and place a live chat button on your Shopify store.

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