Shopify

How To Integrate Shopify With LiveAgent

Start providing awesome customer support with LiveAgent help desk software for Shopify and place a live chat button on your Shopify store.

Why Shopify ?

Shopify one of those tools that every entrepreneur should be using. With this easy to use ecommerce solution, entrepreneurs save time and money, so they can focus on other aspects of their business.

Integrating live chat to Shopify in few easy steps:

By using this method you will be able to see customer’s orders in the ticket detail section.

Step 1

In your LiveAgent account navigate to Configuration>System>Plugins and click on Activate button in the “Shopify Integration” section.

Step 2

This plugin can be used in cooperation with a private App of your Shopify account. Login to your Shopify admin panel and navigate to Apps section.

Step 3

When being in the Apps section, click on “Manage private apps”.

Step 4

After that proceed with creating a new private app.

Step 5

To be able to use LiveAgent with your Shopify Store, you need to allow permissions that are disabled by default. Therefore click on “Review disabled admin API permissions.

Step 6

Scroll down to “Script tags in your store’s theme template files” and set permissions to “Read and write”.

Step 7

Now you will have visible API key and password that is required later..

Step 8

Now go back to your LiveAgent dashboard and fill the details that are visible in the previous step.

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