To activate your WordPress integration, please follow the steps outlined in our guide, or simply watch the video below.
- The first step is to install and activate the LiveAgent plugin in your WordPress installation. Go to your WordPress admin panel and navigate to Plugins > Install new plugin > Search for LiveAgent > Install now > Activate plugin.
- In left menu click on LiveAgent > Log in > Copy the chat button code from your LiveAgent installation to clipboard (Ctrl + C). Then navigate back to WordPress and paste the chat button (Ctrl + V) to the given box > Save
- Go to your store webpage, refresh it and your chat button is ready.
Why WordPress?
WordPress started in 2003 with a single bit of code to enhance the typography of everyday writing and with fewer users than you can count on your fingers and toes. Since then it has grown to be the largest self-hosted blogging tool in the world, used on millions of sites and seen by tens of millions of people every day.
How can you use it?
LiveAgent’s WordPress integration enables you to place a live chat button on your WordPress site or blog. Turn your website into powerful WordPress HelpDesk or WordPress live chat with LiveAgent.
Frequently asked questions
How can you utilize WordPress integration?
LiveAgent created this integration for WordPress customers so they can implement a live chat button on their website. Supporting your customers in real-time can improve your customer support, customer satisfaction, customer experience, and lower your costs.
How do you integrate WordPress with LiveAgent?
The first step is to navigate to your WordPress website and click on Plugins to activate LiveAgent. The second step is to log in to your LiveAgent and create a live chat button. The third step is to copy the HTML code and implement it inside your WordPress. After that, refresh your website and support your customers immediately.
7 Benefits of using customer satisfaction surveys in live chat
Live chat support on eCommerce websites offers convenience for customers, cost savings for businesses, improved experiences, and increased customer loyalty. Integrating customer satisfaction surveys (CSAT) into live chat provides real-time feedback for service recovery, helps agents learn and improve, and provides insight into customer sentiment, product feedback, and lead acquisition. Additionally, customers are more likely to recommend companies with positive CSAT scores. By following these tips, businesses can improve their chat service experience and build meaningful relationships with customers.
Free live chat software for your website
Live chat software is becoming increasingly popular among businesses as it allows for direct communication with customers in real-time. Free live chat tools are available, which can be integrated into a website and offer benefits such as personalized customer experiences and better brand interactions. Using live chat can strengthen the link between a site and its visitors because it allows companies to capture and strengthen a customer's interest in the offered products or services. Advantages of live chat include following future trends, faster responses, availability 24/7, personalization, and a streamlined sales process.
LiveChat is a well-designed live chat software that offers an extensive feature set for agents and customers. It also provides additional communication channels, such as social media and ticketing. Registration is fast, and integration options include a WordPress plugin, Google Tag Manager, or manual installation. LiveChat offers a well-focused set of features, including chatbots, reports, and extensive customization options for the live chat widget. The analytics features provide a quick overview and in-depth information related to the live chat. The LiveChat dashboard is easy to navigate, and the interface is professional. Overall, LiveChat is a reliable and fast live chat solution suitable for businesses of all sizes.
The given text lists various VoIP service providers and related integrations that can be used with LiveAgent to offer seamless communication and customer support. The mentioned services are from different countries and offer various solutions for call centers, business communication, and marketing automation. Some of the integrations include Google Forms, Stripe, Salesforce, and social media platforms like Instagram and Facebook. Additionally, there are options for project management, time tracking, email campaigns, and billing management available for businesses.
