Please follow the instructions below to integrate Magento with LiveAgent.

  • Login to your LiveAgent account.
  • Click configuration
  • Click System and Plugins
  • Find the Magento integration.
  • Activate the integration by pressing the slider.

What is Magento?

Magento empowers thousands of retailers and brands with the best eCommerce platforms and flexible cloud solutions to rapidly innovate and grow.

How can you use it?

This plugin enables you to add a Magneto 2 widget into tickets. With the plugin enabled you will automatically receive information about the customers emailing you. LiveAgent will connect to your Magento store and will check if the emailing customer is also a customer in your store and if so, the widget will load their orders. This way you can communicate with your customers hassle-free without the need to manually track their orders out of LiveAgent.

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