Schedule a demo

What you will learn during the demo
  • How to achieve your business goals with LiveAgent – whether it’s improving customer satisfaction or generating more sales.
  • How LiveAgent works. We’ll give you a tour of the product so you can get an idea of how it is to work with our software.
  • Answers to any questions you may have about pricing, service, integrations, and features.

“Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy

Andrej Saxon
Sales manager

Frequently asked questions

What is a LiveAgent demo call?

LiveAgent demo call offers a flexible way to discuss your use case and needs from the help desk software with the sales specialist. You can ask questions and get answers about pricing, tools, features, integrations, and much more. It’s a great way to get introduced to our software and get information about how it can benefit your customer support.

Is it possible to invite others from my company to the demo call?

Yes, of course, you can also invite more people - your colleagues or anyone from your company who wants to get to know LiveAgent. Our current limit is 100 people. You can also request a recording of the video calls to go through LiveAgent customer support features later.

Is the demo presentation general or personalized?

This decision is entirely up to you. Demo presentations are always personalized according to your business niche and help desk requirements. You can be sure that our team will always show you relevant features without wasting your time.

How much time should I put aside for the demo?

Demo calls usually take around 30 minutes, but we can be flexible. If you want to see more of LiveAgent’s helpdesk features in action, we can offer additional 5-10 minutes. We can also show you how to integrate other apps with LiveAgent, set up your features, and much more.

Do I need a trial account to schedule a free demo call?

You don’t have to register for a trial before scheduling a demo call, but it’s highly beneficial to do so. Having a trial means that you can try out the features yourself during the demo call. You can request a help desk software demo for free and without any obligation to buy the customer support software. Furthermore, our trial accounts don't require any credit card information during registration.

What is the difference between a demo call, setup session, and training session?

We offer all of the above for free in a different stage of new customer onboarding. The initial demo call is for any page visitor interested to know more about what LiveAgent has to offer and how it can work for specific customer use-case. The setup session will assist you with the initial setup of your free LiveAgent trial account according to your needs. And the training session is to train and help your future LiveAgent admin get fluent in LiveAgent configuration and use.

Related Articles to Request Demo
Videos - Liveagent Product Tour

Videos - Liveagent Product Tour

LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.

Videos - Liveagent Product Tour

LiveAgent Product Tour

LiveAgent Help is a software that simplifies workflow and customer satisfaction by consolidating messages from different platforms into a single inbox. It offers a native live chat and virtual call center with advanced features like attended call transfers, ACD, and unlimited call recordings. LiveAgent Help is trusted by thousands of companies, including NASCAR, USC, Forbes, and Slido. The software features automated ticket routing and a knowledge base for the travel industry. LiveAgent also offers personalized demo calls to help businesses achieve their goals through customer support.

Videos - Liveagent 2021 Better Customer Service Starts Today

The LiveAgent video promotes their help desk software which organizes all customer communications, supporting multiple companies/products. The importance of great customer service is emphasized, and LiveAgent offers fail-proof tips for customer satisfaction. They also offer 24/7 service with no setup fees. The LiveAgent Academy provides a comprehensive resource on customer service, covering various topics such as customer communication, feedback, and department setup. Additionally, LiveAgent offers a free trial with sales contacts and information about the company. The article provides tutorials and videos on how to set up LiveAgent inline chat, adding live chat on various platforms, and integrating with other features.

Videos - Liveagent 2021 Better Customer Service Starts Today

LiveAgent 2021 | Better Customer Service Starts Today

LiveAgent is a help desk software that organizes all customer communications, including phone, email, live chat, and social media, in one inbox by priority. It supports multiple companies or products in one account for a small monthly fee and emphasizes the importance of great customer service. LiveAgent offers fail-proof tips to ensure customer satisfaction and provides a free trial. It also offers a tutorial on how to set up LiveAgent inline chat and highlights the features and integrations available with LiveAgent. The LiveAgent Academy offers a comprehensive resource on customer service, covering various topics and effective customer service reporting.

About - About Liveagent

LiveAgent is a help desk software created in 2004 by Quality Unit's founders Viktor and Andrej. It offers live chat, ticketing, and help desk capabilities for real-time customer service. With over 150 million users and 40,000 businesses worldwide, LiveAgent is dedicated to creating affordable, functional and helpful software that continuously improves based on customer needs. LiveAgent's mission is to put customer support at the heart of every business, while striving to offer an innovative tool that keeps evolving. The company has over 100 employees and three offices located in Bratislava, Kyiv, and New York City. LiveAgent offers many features, integrations, and alternatives that cater to customer service software, VOIP phone systems, self-service software, inbound call center software and more.

Every successful company started somewhere. Check out our history and learn more about our company’s mission, vision, and values.

About LiveAgent

LiveAgent is a customer support tool with live chat, ticketing, and help desk capabilities. It was created in 2004 by Viktor and Andrej, who realized the need for efficient communication with customers. Today, LiveAgent serves over 150 million users and over 40,000 businesses worldwide. The company is dedicated to creating affordable, functional, and helpful software, with a vision to put customer support at the heart of every business. The website also offers sales contacts and a free trial.

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