One help desk solution for different industries
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Valuable in every single industry
Discover how LiveAgent adapts to the needs of different industries. Check the use cases and testimonials of our current customers from several industry spheres. See how LiveAgent can fit your requirements and improve your customer support with the right omnichannel help desk software.
Explore how LiveAgent fits your niche
Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.
Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.
Create comprehensive customer profiles and communicate with your clients through a multitude of channels such as email or live chat.
Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.
Connect with your customers at scale and provide support on the channels they use most from one streamlined app.
Streamline all communications into a single ticketing system that integrates with over 130 external tools such as Stripe or PayPal.
Make more sales by monitoring your website visitor’s behavior and by creating personalized product recommendations in real-time.
Keep an eye on your ROI and stay on top of your performance with our robust analytics, time tracking, and reporting tools.
Deliver exceptional customer service experiences with real-time support options and self-service hubs.
Boost your recruitment with the right automation workflows and focus on building lasting relationships.
Build a rock-solid foundation for your marketing campaigns and sync your customer’s data with your favorite tools.
Engage with potential clients, provide them with personalized support, and turn web traffic into a growing revenue stream.
Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.
Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.
Use tags and tag reports to identify recurring problems and create actionable insights and improvement plans.
Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.
Keep track of your performance and growth metrics with our robust analytics, comprehensive reports, and valuable integrations.
Save more with LiveAgent
Grow with the best
Join the ever growing list of businesses that rely on LiveAgent and come from different industry enviroments. Learn how they take the advantage of omnichannel communication platform and how your company can benefit from it as well.
LiveAgent is also able to fulfill the requirements of several business spheres. Get to know how, see its impact and go for a change.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Comparing help desk software alternatives?
LiveAgent is a software that streamlines communication and improves workflow efficiency. It offers live chat, call center support, and a customer portal with a knowledge base. Trusted by companies like NASCAR and Forbes.
Looking for a LeadDesk alternative?
LiveAgent offers affordable pricing and helpful support. Users mention that it has replaced the need for Zapier and provides easy integration.
Need to improve your marketing reputation?
LiveAgent improves marketing by providing a complete overview of services and communication channels, reducing lost tickets, and improving productivity levels with automation rules and a built-in CRM. It also offers a hybrid ticket stream to track customer interactions across different channels. The platform integrates with social media channels like Facebook, Twitter, Instagram, and Viber.
Need to improve your customer service?
LiveAgent is a customer service software that offers live chat and multi-brand support. It emphasizes the benefits of online chat programs and customer satisfaction through effective communication.
LiveAgent offers a range of customer service software solutions, including self-service and inbound call center software. They also provide tools for complaint management, email management, and help desk support. LiveAgent has multiple integrations and pricing options available, including a free trial. The company places a strong emphasis on customer support, with multiple channels available for contact. They also use cookies to personalize the user experience on their website.
Learn all about LiveAgent with webinars
The text discusses LiveAgent, a customer support software that offers features such as ticketing, live chat, and a call center. It emphasizes the importance of starting with the basics and understanding the key features and settings of the LiveAgent dashboard. The text also highlights the benefits of using help desk ticketing and the streamlined communication transformed into tickets. It mentions the ability to directly contact customers through live chat software and proactive chat invitations. Additionally, it mentions the option to create separated knowledge bases to organize information according to language, product, or brand. The text concludes by highlighting the reliability of LiveAgent and mentioning some well-known companies that use the software.
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