One help desk solution for different industries

Whether you’re in healthcare or automotive, LiveAgent is an asset.
  • ✓ No setup fee    
  • ✓ Customer service 24/7    
Used by
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Valuable in every single industry

Discover how LiveAgent adapts to the needs of different industries. Check the use cases and testimonials of our current customers from several industry spheres. See how LiveAgent can fit your requirements and improve your customer support with the right omnichannel help desk software. 

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Explore how LiveAgent fits your niche

Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.

Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.

Create comprehensive customer profiles and communicate with your clients through a multitude of channels such as email or live chat.

Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.

Connect with your customers at scale and provide support on the channels they use most from one streamlined app.

Make more sales by monitoring your website visitor’s behavior and by creating personalized product recommendations in real-time.

Boost your recruitment with the right automation workflows and focus on building lasting relationships.

Keep track of your performance and growth metrics with our robust analytics, comprehensive reports, and valuable integrations.

Deliver exceptional customer service experiences with real-time support options and self-service hubs.

Engage with potential clients, provide them with personalized support, and turn web traffic into a growing revenue stream.

Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.

Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.

Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.

Use tags and tag reports to identify recurring problems and create actionable insights and improvement plans.

Save more with LiveAgent

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Grow with the best

Join the ever growing list of businesses that rely on LiveAgent and come from different industry enviroments. Learn how they take the advantage of omnichannel communication platform and how your company can benefit from it as well.

LiveAgent is also able to fulfill the requirements of several business spheres. Get to know how, see its impact and go for a change.

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Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service.

Discover unparalleled customer support with LiveAgent's all-in-one software. Benefit from 24/7 service, a free trial without a credit card, and seamless integration across 130+ ticketing features. Enhance your business with fast setup, AI assistance, live chat, and more. Choose LiveAgent for exceptional service and satisfied customers.

Multi Knowledge Base allows you to create an unlimited number of customer portals with different information, designs and settings.

Multi knowledge base

Create unique customer portals with LiveAgent's Multi Knowledge Base, offering articles, forums, and feedback boards tailored to your brand. Start your free trial today and enhance your customer support experience!

LiveAgent has created free, ready-to-use email templates for any company or an individual answering product/service-related questions.

Answering product/service-related questions

Empower your customers with LiveAgent's knowledge base and templates to answer product/service questions, reducing costs and improving service.

Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own.

Knowledge base

Knowledge base builder will help you to create categories in the customer portal and provide your customers with the knowledge that they can find on their own.

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