One help desk solution for different industries

Whether you’re in healthcare or automotive, LiveAgent is an asset.
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Valuable in every single industry

Discover how LiveAgent adapts to the needs of different industries. Check the use cases and testimonials of our current customers from several industry spheres. See how LiveAgent can fit your requirements and improve your customer support with the right omnichannel help desk software

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Explore how LiveAgent fits your niche

Identify prospective customers in real-time by analyzing customer behavior and data, visited pages, and site referrers.

Create virtual showrooms and deliver personalized shopping experiences with advanced features like real-time chat and HD video calls.

Create comprehensive customer profiles and communicate with your clients through a multitude of channels such as email or live chat.

Create a flexible support system for your customers by allowing them to start a conversation at any time across multiple channels.

Connect with your customers at scale and provide support on the channels they use most from one streamlined app.

Make more sales by monitoring your website visitor’s behavior and by creating personalized product recommendations in real-time.

Boost your recruitment with the right automation workflows and focus on building lasting relationships.

Keep track of your performance and growth metrics with our robust analytics, comprehensive reports, and valuable integrations.

Deliver exceptional customer service experiences with real-time support options and self-service hubs.

Engage with potential clients, provide them with personalized support, and turn web traffic into a growing revenue stream.

Collect customer information and use it to create personalized recommendations and unforgettable shopping experiences.

Provide smarter customer support through live chat, interactive voice response technology (IVR), and unique CRM insights.

Nourish lifelong brand loyalty by providing personalized sales, onboarding, and support experience.

Use tags and tag reports to identify recurring problems and create actionable insights and improvement plans.

Save more with LiveAgent

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Grow with the best

Join the ever growing list of businesses that rely on LiveAgent and come from different industry enviroments. Learn how they take the advantage of omnichannel communication platform and how your company can benefit from it as well.

LiveAgent is also able to fulfill the requirements of several business spheres. Get to know how, see its impact and go for a change.

Related Articles to Industry
LiveAgent’s new AI-powered email ticketing reply suggestions are a game changer for the customer service game. Learn more about this new feature in our article.

Introducing LiveAgent’s new AI-powered feature in the works

LiveAgent is a customer support software with AI-powered features, including email ticketing reply templates based on knowledge base articles. It improves response times, accuracy, and personalization, while helping to cut costs and enhance the customer experience.

LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

The right fit for every business

LiveAgent is a versatile help desk software used by businesses to boost revenue, improve customer satisfaction, and increase customer value. It offers a free trial and caters to various business models. Customers praise its affordability, support team, and advanced automation features.

LiveAgent's free live chat software enables you to engage with and effectively convert website visitors into customers. Utilize the fastest chat widget.

Feature-rich free live chat software.

LiveAgent is a free live chat software that allows businesses to connect with their customers within seconds. The software routes new incoming chats to the right team members and adapts chat availability with agent logins and logouts. LiveAgent saves time and erases customer service setbacks. According to Statista, 12% of Americans rate slow response times as their top frustration with customer service. Dimensional Research found that 72% of consumers view having to explain their problem to multiple people as poor customer service, while Microsoft reports that 72% of consumers expect agents to know their purchase history and previous engagements. LiveAgent is a highly-rated help desk software for SMBs offering a free live chat solution and unlimited ticket history.

Are you wondering what makes LiveAgent a good choice for software development companies? Here are three reasons why the choose us.

Valuable in every single industry

LiveAgent offers a sales funnel to help potential customers reach out through live chat, email, and phone, with all information accessible in a universal inbox. There are also success stories and testimonials available to review. The software helps software development companies manage customer service queries efficiently with features including automated tasks.

Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Help desk software for solopreneurs

LiveAgent is comprehensive customer service software for retail industry, offering valuable content and integrations. It provides excellent support and value for money, with features like automated ticketing and real-time interactions. It also offers a free knowledge base software and video chat integration. Additionally, it allows for optimization of customer self-service experience and has transparent and affordable pricing. LiveAgent also offers mobile applications for on-the-go communication with customers.

LiveAgent's free call center software enables you to receive and make calls in your browser or on our mobile app. Enjoy unlimited call recording history.

The best free call center software

The contact center software market is diverse, and there are different types of call center software such as hosted, cloud, and on-premise solutions. LiveAgent, RingCentral, and Genesys are some of the top providers of call center platforms, each offering a range of features and pricing options. LiveAgent's service desk software is highly rated and offers a mobile app for Android and iOS to interact with customers through various channels. It provides full multilingual support for over 40 languages and key tools for managing customer interactions. LiveAgent also offers a video call feature, and businesses should consider factors such as support and security when choosing call center software.

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