Valuable in every single industry

Discover how LiveAgent improves your E-commerce business.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
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Boost advocacy

Create a positive CX that will make your customers talk.


Cut down response times

Improve first response rates with automated ticket routing.


Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

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Helpdesk software for E-commerce industry

Get closer to your potential shoppers with LiveAgent – the most reviewed and #1 rated help desk software for SMB in 2019. 

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Helpdesk software for E-commerce industry
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Improve your response times by up to 26% by streamlining all customer messages from email and social media into a single inbox with our helpdesk ticketing software.

Guide your customers through the checkout process and answer any questions they may have in real-time with our native live chat widget.

Improve your customer loyalty by making each support experience memorable and personalized with the built-in CRM in our service desk software.

Improve the happiness & satisfaction

Implementing LiveAgent for e-commerce on your website is question for a couple of seconds. However the impact on your e-commerce, lasts for the whole time. Bringing LiveAgent helpdesk software to your e-shop can raise the happiness of your customers by more than 60 %.

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Guide your customers

Offering helping hand to your customers at the right time can have a significant impact on your business. Every time they may have a question, your live chat or call center are exactly there for you. Power your customer service with LiveAgent for e-commerce.

Build the loyal customer base

The loyalty of the customers should be one of the key metrics for your business. They prefer your products & services and will stay with you until they are satisfied. The more loyal customers you have, the better results you will see at the end of each passing month.

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Reduce the shopping cart abandonment

Monitor your customers, prepare in advance and reach out before they can bounce with proactive chat invitations. With live chat, you can provide customer support 24/7 even when you’re offline with contact forms.

Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent IT help desk software boost your customer support and increase the happiness of your business partners.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Why should your e-commerce invest in help desk software?

Investing in help desk software can help e-commerce owners save costs and increase productivity. Help desk software is easy to use, and you can fully integrate with other platforms for efficient workflow.

What are the benefits of having LiveAgent?

LiveAgent is a powerful and easy-to-use help desk software. It has many benefits for e-commerce, such as increased revenue, customer satisfaction, improved workflow, and reduced churn rate. WIth over 175 features, LiveAgent has everything you could hope for in a help desk ticketing software.

Why should your e-commerce choose LiveAgent as help desk software?

To become a successful online business, you need to provide high-quality support to your clients. LiveAgent is a feature-rich software that is easy to use, affordable, and compatible with almost any website, making it one of the best help desk software out there.

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