Valuable in every single industry

Discover how LiveAgent improves your E-commerce business.

Used by
Forbes logo
airbus logo
Nascar logo

Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Helpdesk software for E-commerce industry

Get closer to your potential shoppers with LiveAgent – the most reviewed and #1 rated help desk software for SMB in 2019. 

Forbes logo
airbus logo
Nascar logo
USC logo
Slido green logo

Improve your response times by up to 26% by streamlining all customer messages from email and social media into a single inbox with our helpdesk ticketing software.

Guide your customers through the checkout process and answer any questions they may have in real-time with our native live chat widget.

Improve your customer loyalty by making each support experience memorable and personalized with the built-in CRM in our service desk software.

Improve the happiness & satisfaction

Implementing LiveAgent for e-commerce on your website is question for a couple of seconds. However the impact on your e-commerce, lasts for the whole time. Bringing LiveAgent helpdesk software to your e-shop can raise the happiness of your customers by more than 60 %.

happy customers-illustration
ecommerce services-illustraion

Guide your customers

Offering helping hand to your customers at the right time can have a significant impact on your business. Every time they may have a question, your live chat or call center are exactly there for you. Power your customer service with LiveAgent for e-commerce.

Build the loyal customer base

The loyalty of the customers should be one of the key metrics for your business. They prefer your products & services and will stay with you until they are satisfied. The more loyal customers you have, the better results you will see at the end of each passing month.

ecommerce choice-illustration
Man doing groceries with shopping list

Reduce the shopping cart abandonment

Monitor your customers, prepare in advance and reach out before they can bounce with proactive chat invitations. With live chat, you can provide customer support 24/7 even when you’re offline with contact forms.

Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent IT help desk software boost your customer support and increase the happiness of your business partners.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required
G2 Crowd
Capterra
GetApp
Related Articles to E-commerce Services
LiveAgent combines excellent live chat, ticketing, and automation. Improve your marketing with LiveAgent help desk software.

Need to improve your marketing reputation?

LiveAgent improves marketing by providing a complete overview of services and communication channels, reducing lost tickets, and improving productivity levels with automation rules and a built-in CRM. It also offers a hybrid ticket stream to track customer interactions across different channels. The platform integrates with social media channels like Facebook, Twitter, Instagram, and Viber.

Improve your customer service through advanced help desk features that help you personalize communications and provide fast responses to your customers.

Need to improve your customer service?

LiveAgent is a customer service software that offers live chat and multi-brand support. It emphasizes the benefits of online chat programs and customer satisfaction through effective communication.

LiveAgent customer service webinar focuses on multi-channel help desk solution. Live chat, ticketing software, live chat, built-in call center and much more are included. LiveAgent free trial is available for a limited time.

Learn all about LiveAgent with webinars

The text discusses LiveAgent, a customer support software that offers features such as ticketing, live chat, and a call center. It emphasizes the importance of starting with the basics and understanding the key features and settings of the LiveAgent dashboard. The text also highlights the benefits of using help desk ticketing and the streamlined communication transformed into tickets. It mentions the ability to directly contact customers through live chat software and proactive chat invitations. Additionally, it mentions the option to create separated knowledge bases to organize information according to language, product, or brand. The text concludes by highlighting the reliability of LiveAgent and mentioning some well-known companies that use the software.

LiveAgent helps retail industry with providing the best possible customer service. LiveAgent - one omnichannel solution to satisfy every customer.

Helpdesk software for Retail industry

LiveAgent is reliable customer service software that improves reputation and productivity with automation rules and a built-in CRM. It offers personalized experiences, live chat, and integrates with social media. Trusted by companies like NASCAR and Forbes.

For agents, they act as a reminder about the ticket that they have generated, but yet needs to be solved. This helps them work better.

E-mail notification

LiveAgent streamlines customer support, improves response times, and offers personalized experiences. It includes features like automated ticketing and real-time interactions to enhance customer satisfaction and retention.

Want to migrate from LiveCall? We got you covered! contact LiveAgent support team and begin migrating your data today free of charge.

Want to migrate from LiveCall?

LiveAgent is a reliable option for improving customer relationships and communication. It offers various features and integrations for businesses.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

×
Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo