Create a positive CX that will make your customers talk.
Improve first response rates with automated ticket routing.
Reduce the influx of support tickets with a knowledge base.
Improve your response times by up to 26% by streamlining all customer messages from email and social media into a single inbox.
Guide your customers through the checkout process and answer any questions they may have in real-time with our native live chat widget.
Implementing LiveAgent for e-commerce on your website is question for a couple of seconds. However the impact on your e-commerce, lasts for the whole time. Bringing LiveAgent to your e-shop can raise the happiness of your customers by more than 60 %.
Offering helping hand to your customers at the right time can have a significant impact on your business. Every time they may have a question, your live chat or call center are exactly there for you. Power your customer service with LiveAgent for e-commerce.
The loyalty of the customers should be one of the key metrics for your business. They prefer your products & services and will stay with you until they are satisfied. The more loyal customers you have, the better results you will see at the end of each passing month.
Monitor your customers, prepare in advance and reach out before they can bounce with proactive chat invitations. With live chat, you can provide customer support 24/7 even when you’re offline with contact forms.
Investing in help desk software can help e-commerce owners save costs and increase productivity. Help desk software is easy to use, and you can fully integrate with other platforms for efficient workflow.
LiveAgent is a powerful and easy-to-use help desk software. It has many benefits for e-commerce, such as increased revenue, customer satisfaction, improved workflow, and reduced churn rate.
To become a successful online business, you need to provide high-quality support to your clients. LiveAgent is feature-rich help desk software that is easy to use, affordable, and compatible with almost any website.
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