Create a positive CX that will make your customers talk.
Improve first response rates with automated ticket routing.
Reduce the influx of support tickets with a knowledge base.
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Improve your response times by up to 26% by streamlining all customer messages from email and social media into a single inbox with our helpdesk ticketing software.
Guide your customers through the checkout process and answer any questions they may have in real-time with our native live chat widget.
Improve your customer loyalty by making each support experience memorable and personalized with the built-in CRM in our service desk software.
Implementing LiveAgent for e-commerce on your website is question for a couple of seconds. However the impact on your e-commerce, lasts for the whole time. Bringing LiveAgent helpdesk software to your e-shop can raise the happiness of your customers by more than 60 %.
Offering helping hand to your customers at the right time can have a significant impact on your business. Every time they may have a question, your live chat or call center are exactly there for you. Power your customer service with LiveAgent for e-commerce.
The loyalty of the customers should be one of the key metrics for your business. They prefer your products & services and will stay with you until they are satisfied. The more loyal customers you have, the better results you will see at the end of each passing month.
Monitor your customers, prepare in advance and reach out before they can bounce with proactive chat invitations. With live chat, you can provide customer support 24/7 even when you’re offline with contact forms.
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
See our success stories and testimonials and find out how can LiveAgent IT help desk software boost your customer support and increase the happiness of your business partners.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Investing in help desk software can help e-commerce owners save costs and increase productivity. Help desk software is easy to use, and you can fully integrate with other platforms for efficient workflow.
LiveAgent is a powerful and easy-to-use help desk software. It has many benefits for e-commerce, such as increased revenue, customer satisfaction, improved workflow, and reduced churn rate. WIth over 175 features, LiveAgent has everything you could hope for in a help desk ticketing software.
To become a successful online business, you need to provide high-quality support to your clients. LiveAgent is a feature-rich software that is easy to use, affordable, and compatible with almost any website, making it one of the best help desk software out there.
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