Valuable in every single industry

Discover how LiveAgent improves your SaaS business.

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✓ Customer service 24/7

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4×

Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

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Helpdesk software for SaaS

Rely on LiveAgent, upgrade your SaaS business and reduce your customer churn rate.

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Decrease churn

Keep churn at an all-time low by meeting all service level agreements and customer expectations.

Boost customer loyalty

Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.

Keep queries organized

Ensure no customer message goes unanswered by streamlining all customer messages across multiple channels into a single inbox.

Decrease the churn rate

Fast and on-point help can make a huge difference when it comes to keeping customers and reducing churn rate. Time is very important factor in this case. Real-time live chat can help you to solve the issues immediately and keep customers at your bay. No more brainstorming about strategies how to lower it – the solution came just to you.

Improve customer happiness

The success of your business depends on the satisfaction of your customers. Provide them opportunity to search for answers on customer portal, get in touch with them via regular mail and finish the sales on call – everything on one place! Bonus: You can measure how satisfied your customers were thanks to rewards / rebuke system. 🙂

Stay organized

No more several separate inboxes, different solution for live chat or additional provider for call center. LiveAgent packs all the channels into one package (social networks as well) for a very affordable price. Invest less time into managing day-to-day tasks thanks to automation and focus on what matters to you – your customers, business and growth.

Saas call center solutions are able to meet a variety of business needs, including analysis, calculation, storage, and communication. With SaaS service models, the user does not have to install or manage software infrastructure. The provider simply provides users with access to SaaS applications over the network.

Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.