Valuable in every single industry

Discover how LiveAgent improves your SaaS business.

Used by
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Helpdesk software for SaaS

Rely on LiveAgent, upgrade your SaaS business and reduce your customer churn rate.

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  • Software Advice Best Customer Support 2023 badge
  • LiveAgent -SourceForge Summer 2023 Leader Award

Keep churn at an all-time low by meeting all service level agreements and customer expectations.

Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.

Ensure no customer message goes unanswered by streamlining all customer messages across multiple channels into a single inbox.

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Nascar logo
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Decrease the churn rate

Fast and on-point help can make a huge difference when it comes to keeping customers and reducing churn rate. Time is very important factor in this case. Real-time live chat can help you to solve the issues immediately and keep customers at your bay. No more brainstorming about strategies how to lower it – the solution came just to you.

decrease churn rate-illustration
Improve customer happiness illustration

Improve customer happiness

The success of your business depends on the satisfaction of your customers. Provide them opportunity to search for answers on customer portal, get in touch with them via regular mail and finish the sales on call – everything on one place! Bonus: You can measure how satisfied your customers were thanks to rewards / rebuke system. 🙂

Stay organized

No more several separate inboxes, different solution for live chat or additional provider for call center. LiveAgent packs all the channels into one package (social networks as well) for a very affordable price. Invest less time into managing day-to-day tasks thanks to automation and focus on what matters to you – your customers, business and growth.

Saas call center solutions are able to meet a variety of business needs, including analysis, calculation, storage, and communication. With SaaS service models, the user does not have to install or manage software infrastructure. The provider simply provides users with access to SaaS applications over the network.

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Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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LiveAgent is praised by its users for improving customer service, increasing customer satisfaction and sales, and providing efficient support through various channels.

LiveAgent combines excellent live chat, ticketing, and automation. Improve your marketing with LiveAgent help desk software.

Need to improve your marketing reputation?

LiveAgent improves marketing by providing a complete overview of services and communication channels, reducing lost tickets, and improving productivity levels with automation rules and a built-in CRM. It also offers a hybrid ticket stream to track customer interactions across different channels. The platform integrates with social media channels like Facebook, Twitter, Instagram, and Viber.

Moving from Smartsupp to Liveagent? Let us migrate your data for you! Contact our support specialists and discuss data migration with them.

Moving from Smartsupp to LiveAgent?

LiveAgent is a comprehensive customer service software that improves response speeds, customer engagement, and loyalty. It offers various features and affordable pricing, making it a recommended alternative for businesses looking to enhance their customer experience.

Improve your customer service through advanced help desk features that help you personalize communications and provide fast responses to your customers.

Need to improve your customer service?

LiveAgent is a customer service software that offers live chat and multi-brand support. It emphasizes the benefits of online chat programs and customer satisfaction through effective communication.

Want to migrate from LiveCall? We got you covered! contact LiveAgent support team and begin migrating your data today free of charge.

Want to migrate from LiveCall?

LiveAgent is a reliable option for improving customer relationships and communication. It offers various features and integrations for businesses.

LiveAgent helps retail industry with providing the best possible customer service. LiveAgent - one omnichannel solution to satisfy every customer.

Helpdesk software for Retail industry

LiveAgent is reliable customer service software that improves reputation and productivity with automation rules and a built-in CRM. It offers personalized experiences, live chat, and integrates with social media. Trusted by companies like NASCAR and Forbes.

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