Valuable in every single industry

Discover how LiveAgent improves your SaaS business.

Used by
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Helpdesk software for SaaS

Rely on LiveAgent, upgrade your SaaS business and reduce your customer churn rate.

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Keep churn at an all-time low by meeting all service level agreements and customer expectations.

Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.

Ensure no customer message goes unanswered by streamlining all customer messages across multiple channels into a single inbox.

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Decrease the churn rate

Fast and on-point help can make a huge difference when it comes to keeping customers and reducing churn rate. Time is very important factor in this case. Real-time live chat can help you to solve the issues immediately and keep customers at your bay. No more brainstorming about strategies how to lower it – the solution came just to you.

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Improve customer happiness illustration

Improve customer happiness

The success of your business depends on the satisfaction of your customers. Provide them opportunity to search for answers on customer portal, get in touch with them via regular mail and finish the sales on call – everything on one place! Bonus: You can measure how satisfied your customers were thanks to rewards / rebuke system. 🙂

Stay organized

No more several separate inboxes, different solution for live chat or additional provider for call center. LiveAgent packs all the channels into one package (social networks as well) for a very affordable price. Invest less time into managing day-to-day tasks thanks to automation and focus on what matters to you – your customers, business and growth.

Saas call center solutions are able to meet a variety of business needs, including analysis, calculation, storage, and communication. With SaaS service models, the user does not have to install or manage software infrastructure. The provider simply provides users with access to SaaS applications over the network.

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Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.

Related Articles to SaaS
Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service.

LiveAgent offers a comprehensive customer care solution with 130+ ticketing features and 200+ integrations for excellent customer service on all channels. Get started for free and increase revenue with live chat and call center capabilities. Save money and provide exceptional service with the ticketing system. Connect with customers on social media and create a knowledge base for self-support. Take a tour and compare helpdesk solutions to see why LiveAgent is the best choice for your business.

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Do your customers need help on their vacations and trips? You need the right software. Try LiveAgent, 14 days for free with no strings attached.

Helpdesk software for Travel industry

Do your customers need help on their vacations and trips? You need the right software. Try LiveAgent, 14 days for free with no strings attached.

LiveAgent for the automotive industry gives you plenty of options to be in touch with your loyal customers with powerful tools and features.

Helpdesk software for Automotive industry

The text promotes LiveAgent, a flexible and customizable help desk software that can benefit automotive companies. It emphasizes the importance of solving customers' problems efficiently and retaining their loyalty. The author quotes Brian Tracy to emphasize the importance of approaching customers with the idea of helping them achieve their goals. The text also features testimonials from successful companies that have used LiveAgent. It concludes with a FAQ section that explains how LiveAgent can benefit automotive companies and highlights its adaptability to different business environments.

LiveAgent fits the needs of entertainment industry by offering live chat functionalities in order to provide fast online help.

Helpdesk software for Entertainment industry

An entertainment company can benefit from customer service software, which can manage interactions, streamline activities, and increase engagement. LiveAgent is a recommended helpdesk solution, offering email, chat, social media, and forum inquiries in one platform, creating an efficient agent workflow. LiveAgent offers multiple benefits, such as improving customer retention, satisfaction, revenue, and reducing costs. LiveAgent also offers a free trial and no setup fees, with customer service available 24/7.

LiveAgent helps retail industry with providing the best possible customer service. LiveAgent - one omnichannel solution to satisfy every customer.

Helpdesk software for Retail industry

Investing in customer service training is crucial for businesses. LiveAgent provides comprehensive customer service software with 24/7 support, multilingual features, and savings for businesses. It also offers live chat, personalized experiences, and integrates with social media. LiveAgent helps improve customer satisfaction and communication, and is trusted by companies like NASCAR and Forbes.

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