Create a positive CX that will make your customers talk.
Improve first response rates with automated ticket routing.
Reduce the influx of support tickets with a knowledge base.
Keep churn at an all-time low by meeting all service level agreements and customer expectations.
Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.
Fast and on-point help can make a huge difference when it comes to keeping customers and reducing churn rate. Time is very important factor in this case. Real-time live chat can help you to solve the issues immediately and keep customers at your bay. No more brainstorming about strategies how to lower it – the solution came just to you.
The success of your business depends on the satisfaction of your customers. Provide them opportunity to search for answers on customer portal, get in touch with them via regular mail and finish the sales on call – everything on one place! Bonus: You can measure how satisfied your customers were thanks to rewards / rebuke system. 🙂
No more several separate inboxes, different solution for live chat or additional provider for call center. LiveAgent packs all the channels into one package (social networks as well) for a very affordable price. Invest less time into managing day-to-day tasks thanks to automation and focus on what matters to you – your customers, business and growth.
Help desk software gives your company a way to manage and track customer support inquiries, issues, and complaints. Moreover, it gives you a place to share knowledge with the rest of the company to increase communication.
LiveAgent is one of the most user-friendly help desk software solutions available on the market. It is a cloud-based solution, so you don't need to worry about servers or backups.
LiveAgent's real-time chat software can help you deliver top-notch customer support helping you increase your customer loyalty.
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
We’re available on multiple dates