Discover how LiveAgent improves your SaaS business.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
4×
Boost advocacy
Create a positive CX that will make your customers talk.
24%
Cut down response times
Improve first response rates with automated ticket routing.
37%
Decrease ticket volume
Reduce the influx of support tickets with a knowledge base.
Keep churn at an all-time low by meeting all service level agreements and customer expectations.
Ensure your customers are happy with your service by analyzing agent performance ratings on a regular basis.
Ensure no customer message goes unanswered by streamlining all customer messages across multiple channels into a single inbox.
Decrease the churn rate
Fast and on-point help can make a huge difference when it comes to keeping customers and reducing churn rate. Time is very important factor in this case. Real-time live chat can help you to solve the issues immediately and keep customers at your bay. No more brainstorming about strategies how to lower it – the solution came just to you.
Improve customer happiness
The success of your business depends on the satisfaction of your customers. Provide them opportunity to search for answers on customer portal, get in touch with them via regular mail and finish the sales on call – everything on one place! Bonus: You can measure how satisfied your customers were thanks to rewards / rebuke system. 🙂
Stay organized
No more several separate inboxes, different solution for live chat or additional provider for call center. LiveAgent packs all the channels into one package (social networks as well) for a very affordable price. Invest less time into managing day-to-day tasks thanks to automation and focus on what matters to you – your customers, business and growth.
Saas call center solutions are able to meet a variety of business needs, including analysis, calculation, storage, and communication. With SaaS service models, the user does not have to install or manage software infrastructure. The provider simply provides users with access to SaaS applications over the network.
Save more with LiveAgent
Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
Why should a SaaS company have help desk software?
Help desk software gives your company a way to manage and track customer support inquiries, issues, and complaints. Moreover, it gives you a place to share knowledge with the rest of the company to increase communication.
Why should your SaaS company choose LiveAgent as help desk software?
LiveAgent is one of the most user-friendly help desk software solutions available on the market. It is a cloud-based solution, so you don't need to worry about servers or backups.
How can your SaaS company benefit from LiveAgent?
LiveAgent's real-time chat software can help you deliver top-notch customer support helping you increase your customer loyalty.
Need to improve your customer service?
To improve customer service, LiveAgent offers a 24/7 service with no setup fees. With the rise of e-commerce, businesses are adapting to new strategies, including automation and chatbots. While these cost-efficient options are useful for handling high volumes of customer queries, it's important to maintain a human connection. LiveAgent offers fail-proof tips to ensure customer satisfaction.
Helpdesk software for Entertainment industry
LiveAgent offers helpdesk software for entertainment businesses with no setup fee and 24/7 customer service. It allows for a 4x boost in customer advocacy and can cut down response times by 24% with automated ticket routing. Additionally, it can decrease ticket volume by 37% with a knowledge base. LiveAgent combines fun and productivity for the best social customer service software. Start a free 7 or 30-day trial with no credit card required.
Helpdesk software for Retail industry
LiveAgent is a helpdesk software for the retail industry that can improve customer service and increase satisfaction. It offers a free trial with no setup fee, customer service available 24/7, and can reduce ticket volume by 37%. It also boasts a 4x boost in advocacy and can decrease response times by 24%. Users can start a free trial for 7 or 30 days with a free email, and no credit card is required.
At a standstill? Increase sales with LiveAgent!
LiveAgent is a tool that can help increase sales by creating a customer-centric culture within a business. Customer satisfaction is closely linked to retention, loyalty, and sales, and striving to satisfy customers can lead to better business performance. LiveAgent offers a free trial with no setup fee and 24/7 customer service.
Helpdesk software for Banking industry
LiveAgent is a help desk software recommended for banking and insurance industries. It offers a 14-day free trial with no setup fee and 24/7 customer service. The software can increase advocacy, improve response times and reduce ticket volume. It contains a knowledge base and automated ticket routing. LiveAgent also invests in providing customers with class-leading help desk.
Valuable in every single industry
LiveAgent is a highly rated help desk software for SMBs that aims to improve customer satisfaction through faster response times and reduced ticket volume. It offers a free trial and no setup fees with customer service available 24/7. LiveAgent can boost advocacy by creating a positive customer experience with its knowledge base and automated ticket routing. Overall, it is valuable for any industry looking for a better helpdesk software solution.
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