Provide 24/7/365 support by creating self-service hubs filled with relevant information and answers to FAQs.
Reduce shopping cart abandonment by offering real-time assistance directly on your website.
Bring the seamless experience to your customers with brick-and-click concept. Running an e-shop with regular brick store can become a great source of questions of your shoppers. Be closer to them and become a customer centric company, all with LiveAgent for retail industry.
Customers love to ask questions – either it’s directly at your store or online on different portals. Create the ultimate source of knowledge with LiveAgent customer engagement software for the retail industry and its customer portal, knowledge base, or FAQ. If you prefer live chat and provide guidance personally, we have got you covered!
Helping your customers to fulfill their needs with an exceptional customer service will bring you a lot of benefits to your business. Did some of your customers not have a very good experience? Solve it immediately and approach them with LiveAgent for retail industry.
Re:amaze, Shopify Inbox, Kustomer, Zendesk, HelpCenter, Gladly, Gorgias, and Richpanel are customer support apps that offer seamless integration with Shopify. They provide features like live chat, AI-powered chatbots, ticket management, and more to streamline customer support processes for e-commerce businesses. These apps aim to improve responsiveness, customer satisfaction, and operational efficiency.
If you want your customers to reach you faster, consider Shopify integration for LiveAgent. This integration allows you to set up live chat in your e-store.
Do your customers need help on their vacations and trips? You need the right software. Try LiveAgent, 14 days for free with no strings attached.
Shopify is an eCommerce platform with features like drop-shipping and customer engagement tools. Integration with LiveAgent provides efficient support. Shopify is easy to use and can save time and money for entrepreneurs. Integration with LiveAgent allows for seamless customer support and order tracking. Connecting LiveAgent and Shopify via Zapier is quick and intuitive, creating an improved workflow. LiveAgent offers various features for managing content and integrating with popular CMS systems, making it a reliable choice for businesses.
Create a free knowledge base to provide customers with useful articles. Customize it to match your branding. LiveAgent's customer service software is free, with the option to switch to a paid plan for extra features. LiveAgent is used by companies like Huawei, BMW, and O2. It offers a fast live chat widget and a ticketing system. The free plan has limitations, but the paid plan offers more features.
Create differentiated content for customers and agents by using LiveAgent's knowledge base tools. Set up multiple knowledge bases and FAQs, enable a search widget with smart suggestions, and enhance agent productivity. FAQs are a powerful tool for customer support strategy, reducing repetitive questions, increasing customer satisfaction, and improving agent efficiency. LiveAgent offers various pricing plans to suit different business needs.
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