Valuable in every single industry

Discover how LiveAgent improves your retail business.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
Used by
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Helpdesk software for Retail industry

Sell more and increase the satisfaction – all with LiveAgent. Provide your customers an excellent customer service. Let them contact you from social media, your websites, through email, live chat…

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  • LiveAgent badge - Captera shortlist 2023

Provide 24/7/365 support by creating self-service hubs filled with relevant information and answers to FAQs.

Reduce shopping cart abandonment by offering real-time assistance directly on your website.

Reach out and convert website visitors that are browsing high-intent pages using proactive chat invitations in a matter of seconds.

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Improve the shopping experience

Bring the seamless experience to your customers with brick-and-click concept. Running an e-shop with regular brick store can become a great source of questions of your shoppers. Be closer to them and become a customer centric company, all with LiveAgent for retail industry.

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Provide helping hand

Customers love to ask questions – either it’s directly at your store or online on different portals. Create the ultimate source of knowledge with LiveAgent customer engagement software for the retail industry and its customer portal, knowledge base, or FAQ. If you prefer live chat and provide guidance personally, we have got you covered!

Increase the cash flow

Helping your customers to fulfill their needs with an exceptional customer service will bring you a lot of benefits to your business. Did some of your customers not have a very good experience? Solve it immediately and approach them with LiveAgent for retail industry.

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Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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FAQ

Why should a retail store have help desk software?

Having help desk software can help your retail store by ensuring that your customer support is available and that all the information about your product is organized in a knowledge base.

Why should your retail store choose LiveAgent as help desk software?

Help desk software is a system that helps a company to provide stellar customer support. It is used to receive, manage and answer customer questions and requests. For example, LiveAgent allows online stores to respond to user questions efficiently. It also offers various reports that will enable your supervisors to assess situations and act on them quickly.

How can your retail store benefit from LiveAgent?

LiveAgent is integrated with several eCommerce platforms, CRMs, payment gateways, and other business systems so that you can handle customer service issues in real-time while the customer is on your website and provide a seamless experience.

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LiveAgent combines excellent live chat, ticketing, and automation. Improve your marketing with LiveAgent help desk software.

Need to improve your marketing reputation?

Investing in help desk software can improve a company's marketing efforts by managing customer queries and social media comments efficiently. LiveAgent offers a 7 or 30-day free trial with no setup fee and 24/7 customer service. A good first impression online can also benefit marketing and sales, but it requires the right tools.

Improve your customer service through advanced help desk features that help you personalize communications and provide fast responses to your customers.

Need to improve your customer service?

To improve customer service, LiveAgent offers a 24/7 service with no setup fees. With the rise of e-commerce, businesses are adapting to new strategies, including automation and chatbots. While these cost-efficient options are useful for handling high volumes of customer queries, it's important to maintain a human connection. LiveAgent offers fail-proof tips to ensure customer satisfaction.

LiveAgent fits the needs of entertainment industry by offering live chat functionalities in order to provide fast online help.

Helpdesk software for Entertainment industry

LiveAgent offers helpdesk software for entertainment businesses with no setup fee and 24/7 customer service. It allows for a 4x boost in customer advocacy and can cut down response times by 24% with automated ticket routing. Additionally, it can decrease ticket volume by 37% with a knowledge base. LiveAgent combines fun and productivity for the best social customer service software. Start a free 7 or 30-day trial with no credit card required.

LiveAgent combines excellent live chat, ticketing, and automation to provide exceptional support. Increase your sales with LiveAgent today.

At a standstill? Increase sales with LiveAgent!

LiveAgent is a tool that can help increase sales by creating a customer-centric culture within a business. Customer satisfaction is closely linked to retention, loyalty, and sales, and striving to satisfy customers can lead to better business performance. LiveAgent offers a free trial with no setup fee and 24/7 customer service.

Review the best call center comparison for 2023 based on price, features, functionality, and customer reviews from Captterra, G2, and more!

Call center alternative for sales and support

LiveAgent is being promoted as the best call center alternative on the market with no setup fee, 24/7 customer service, and a 14-day free trial. Their thorough comparison of popular call center alternatives includes features and customer ratings to help businesses find the right solution. The text also offers a free trial for 7-30 days with no credit card required.

LiveAgent free trial helps you get closer to your applicants. Sort your communication by priority and never loose any information about applicants.

Helpdesk software for HR industry

LiveAgent offers a helpdesk software for the HR industry that can improve customer experience, response times, and decrease ticket volume. The software is user-friendly and offers a free trial with no setup fees and 24/7 customer service. Start a trial with a free email for 7 or 30 days with a company email.

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