Valuable in every single industry

Discover how LiveAgent improves your retail business.

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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Helpdesk software for Retail industry

Sell more and increase the satisfaction – all with LiveAgent. Provide your customers an excellent customer service. Let them contact you from social media, your websites, through email, live chat

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  • LiveAgent -SourceForge Summer 2023 Leader Award

Provide 24/7/365 support by creating self-service hubs filled with relevant information and answers to FAQs.

Reduce shopping cart abandonment by offering real-time assistance directly on your website.

Reach out and convert website visitors that are browsing high-intent pages using proactive chat invitations in a matter of seconds.

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Improve the shopping experience

Bring the seamless experience to your customers with brick-and-click concept. Running an e-shop with regular brick store can become a great source of questions of your shoppers. Be closer to them and become a customer centric company, all with LiveAgent for retail industry.

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Provide helping hand

Customers love to ask questions – either it’s directly at your store or online on different portals. Create the ultimate source of knowledge with LiveAgent customer engagement software for the retail industry and its customer portal, knowledge base, or FAQ. If you prefer live chat and provide guidance personally, we have got you covered!

Increase the cash flow

Helping your customers to fulfill their needs with an exceptional customer service will bring you a lot of benefits to your business. Did some of your customers not have a very good experience? Solve it immediately and approach them with LiveAgent for retail industry.

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Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your customers.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Take a tour of LiveAgent and discover all amazing tools and features in our multi-channel help desk app. Try it out today and improve your customer service.

Take a tour of LiveAgent

LiveAgent is a comprehensive customer service software that improves satisfaction and offers features like automated ticketing and real-time interactions. It is a reliable alternative to ZenDesk, providing integrations and valuable content for online businesses. Customers praise its value for money and excellent support.

LiveAgent combines excellent live chat, ticketing, and automation. Improve your marketing with LiveAgent help desk software.

Need to improve your marketing reputation?

LiveAgent improves marketing by providing a complete overview of services and communication channels, reducing lost tickets, and improving productivity levels with automation rules and a built-in CRM. It also offers a hybrid ticket stream to track customer interactions across different channels. The platform integrates with social media channels like Facebook, Twitter, Instagram, and Viber.

Improve your customer service through advanced help desk features that help you personalize communications and provide fast responses to your customers.

Need to improve your customer service?

LiveAgent is a customer service software that offers live chat and multi-brand support. It emphasizes the benefits of online chat programs and customer satisfaction through effective communication.

Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Help desk software for solopreneurs

LiveAgent is a customer service software that offers personalized experiences and effective communication tools. It improves customer engagement and loyalty through features like live chat and multi-brand support. Companies like Huawei and BMW use it for world-class customer support.

Want to migrate from LiveCall? We got you covered! contact LiveAgent support team and begin migrating your data today free of charge.

Want to migrate from LiveCall?

LiveAgent is a reliable option for improving customer relationships and communication. It offers various features and integrations for businesses.

Customer satisfaction is the degree of satisfaction made by products, services, or customer care. It is a situation when the customer is pleased with a company.

Customer satisfaction

LiveAgent is a powerful help desk software tool that helps businesses meet customer service needs. It enables customization and better tracking of customer satisfaction, leading to greater loyalty and success.

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