The right fit for every business
Used by
30%
Generate more revenue
Create memorable customer experiences that boost revenue.
97%
Improve satisfaction
Delight your customers with lightning-fast responses.
16×
Boost customer value
Make more sales by keeping your customers loyal to your brand.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
One complex solution for different types of businesses
LiveAgent is a help desk software that adapts to the needs of different business models. Discover how it can help your company with the customer support.
Explore how LiveAgent fits your niche
Reach out and convert website visitors that are browsing high-intent pages using proactive chat invitations in a matter of seconds.
Provide easy access to important information using an engaging self-service portal that’s packed with FAQs and community forums.
Scale your customer service efforts and automate workflows before supporting your customers becomes overwhelming.
Build up trust by offering the highest security standards when it comes to protecting your customer’s data.
Turn customer service into your biggest asset by delivering personalized experiences that leave your customers wanting more.
Save time and money by managing more customer conversations at the same time.
Save more with LiveAgent
See why companies select LiveAgent
Grow with the best
Join the ever growing list of businesses that rely on LiveAgent and come from different business enviroments. Learn how they take the advantage of multi channel communication platform and how you can benefit from it as well.
LiveAgent is also able to fulfill the requirements of several industry spheres. Get to know how and see its impact.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Why Should We Focus On Customer Retention
Focusing on product quality, customer service, and building strong relationships can be effective marketing strategies. Customer retention is crucial for sustainable growth and reducing marketing costs. Building trust and loyalty through exceptional products and personalized customer service can drive brand advocacy and increase customer lifetime value. Prioritizing customer needs and engagement can lead to marketing success without relying solely on advertising.
Firmao LiveAgent is an all-in-one customer service software that boosts productivity and streamlines customer support with personalized experiences. It offers a unified inbox and customization options to improve customer engagement. Shopify, an eCommerce platform, integrates with LiveAgent to provide efficient support and improve customer satisfaction. The integration allows customers to receive quick support through live chat and phone support, saving entrepreneurs time and money. LiveAgent also offers integration with Shopify through Zapier, allowing seamless management of customers across all channels.
Add an FAQ section, contact info, and optimize page speed. Boost sales with mobile-responsive customer portals. Use various support channels for exceptional call center service. Try LiveAgent for effective communication and automation. Stay connected through multiple communication channels. Create an account, manage orders, payments, and billing. Check shipping policy and return/refund procedures. Ensure website security and protect customer data. Build knowledge bases with LiveAgent. Try it for free!
The importance of omnichannel customer service in the retail industry
Offering an omnichannel customer service in the retail industry is crucial to meet customer expectations and bridge the gap between in-store, web, and mobile experiences. Retailers should focus on order management, choose the right communication channels, and strive for consistency across all channels.
Free customer management software
Customer management systems are crucial for businesses to understand and cater to their clients. Implementing free CRM software can offer advantages such as improving customer service, promoting customer loyalty, optimizing marketing and sales efforts, and ensuring data protection. However, careful consideration should be given to the costs involved and proper training should be provided to maximize the benefits of using such systems.
Customer service policy templates
Creating an effective customer service policy is crucial for businesses. A well-written policy ensures consistent service, prevents issues, and boosts customer loyalty. Key practices include using simple language, providing necessary details, easy accessibility, regular updates, and consistency with other organizational documents. By following these practices, businesses can improve their customer service policies and enhance overall customer satisfaction.
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