Fully scalable, adaptable & customizable to your needs.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
Used by
30%
Generate more revenue
Create memorable customer experiences that boost revenue.
97%
Improve satisfaction
Delight your customers with lightning-fast responses.
16×
Boost customer value
Make more sales by keeping your customers loyal to your brand.
Save time by deploying automation
Education and NGOs are usually keen on building strong personal relationships, because that’s where they operate. However, it’s a good idea for them to cover their personal activities with LiveAgent to save their operational time resources. Combining all their communication including social media channels, live chat and contact forms is vital for improvement of their business. Plus we admire their effort to make this world better place!
Streamline the communication with your stakeholders
Never lose the track of your previous conversation with current and potential stakeholders. Thanks to universal inbox and powerful search, you can find exactly the right ticket, which you need. Start the conversation in chat, continue in ticket and even have a call at the end – everything in the same place!
Respond to requests quicker
Get the answers to your questions immediately and break down the language barrier now. You can even get a real-time typing view, which will help you to prepare the right answers at the right time. Are you often moving between places? No issue, LiveAgent offer you mobile apps to stay in touch wherever you are. Your students will be shocked by your speed! You know: E=mc2!
Modernize your customer support
Establish your institution as a modern thinking, approachable, and communications savvy organization and build a rewarding, customer-centric online presence. Connect with potential students and their parents or attract new donors by utilizing live chat.
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
How will your EDU & NGO benefit from implementing LiveAgent?
Boost satisfaction
Give your customers the freedom to contact you on any channel they like– whether it’s live chat, email, the phone, or social media.
Improve efficiency
Automate mundane and repetitive tasks so you can focus on nurturing customer relationships.
Lead by example
Become an industry leader in customer service by improving customer satisfaction, response times, and productivity.
Highest security standards
LiveAgent offers state of the art security standards with the latest compliance. Your private communication is safe and encrypted, located within EU, US or Asian datacenters based on your preferences. LiveAgent is also fully GDPR compliant and follows the latest best case practices in the SaaS industry.
Effective resource management
Financial and human resources are one of the most important parts of any non-profit organization. Never waste the time of your volunteers or participants by handling several email inboxes or other channels and invest it rather into bringing the impact of your projects to a bigger scale. Relying on LiveAgent can bring significant boost to the performance and success of your vision.
Customer support provided 24/7/365
Business partners and customers want to have the access to information about the projects, financial contribution or the impacts of your activities immediately, no matter the time, day or location. Creating easy, yet incredibly valuable customer portal with FAQs, community forums or several different categories and articles can help them get the right information all the time. This also saves time of your agents as the customers have the ability to look for the answers on their own.
See why companies choose LiveAgent
The most affordable help desk solution
LiveAgent’s free plan offers free knowledge base amongst other features. With paid plan, you can get even more still for a reasonable price.
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
Save more with LiveAgent
Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.
You Will Be in Good Hands!
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
FAQ
How can help desk software help your NGO?
Help desk software helps to manage customer requests. It provides tools to manage, assign and prioritize tickets, and resolve complex issues faster.
What is NGO?
NGO is an acronym for a non-governmental organization, which means an organization that is not a part of a government. They generally do not engage in any political activities, but instead, focus on humanitarian and relief work.
Why should an educational institution use help desk software?
Help desk software for an educational institution helps them to solve problems and inquiries while giving students and faculty easy access to their information.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.
We’re available on multiple dates