The right fit for edu and NGO business

Fully scalable, adaptable & customizable to your needs.

  • ✓ No setup fee
  • Customer service 24/7
  • ✓ No credit card required
  • ✓ Cancel any time
Used by
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30%

Generate more revenue

Create memorable customer experiences that boost revenue.

97%

Improve satisfaction

Delight your customers with lightning-fast responses.

16×

Boost customer value

Make more sales by keeping your customers loyal to your brand.

Business background

Help desk software for Edu & NGO institutions

Focus on the positive impact of your institution on society or environment with LiveAgent, the most reviewed and #1 rated help desk software for SMBs in 2020. Stay closer to your partners and make the change together.

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Handle many requests at the same time with LiveAgent

Save time by deploying automation

Education and NGOs are usually keen on building strong personal relationships, because that’s where they operate. However, it’s a good idea for them to cover their personal activities with LiveAgent to save their operational time resources. Combining all their communication including social media channels, live chat and contact forms is vital for improvement of their business. Plus we admire their effort to make this world better place!

Streamline the communication with your stakeholders

Never lose the track of your previous conversation with current and potential stakeholders. Thanks to universal inbox and powerful search, you can find exactly the right ticket, which you need. Start the conversation in chat, continue in ticket and even have a call at the end – everything in the same place!

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Respond to requests quicker

Get the answers to your questions immediately and break down the language barrier now. You can even get a real-time typing view, which will help you to prepare the right answers at the right time. Are you often moving between places? No issue, LiveAgent offer you mobile apps to stay in touch wherever you are. Your students will be shocked by your speed! You know: E=mc2!

Modernize your customer support

Establish your institution as a modern thinking, approachable, and communications savvy organization and build a rewarding, customer-centric online presence. Connect with potential students and their parents or attract new donors by utilizing live chat.

Right tools to increase sales

Happy customers are the best customers​

We offer concierge migration services from most of the popular help desk solutions.

How will your EDU & NGO benefit from implementing LiveAgent?

Boost satisfaction

Give your customers the freedom to contact you on any channel they like– whether it’s live chat, email, the phone, or social media.

Improve efficiency

Automate mundane and repetitive tasks so you can focus on nurturing customer relationships.

Lead by example

Become an industry leader in customer service by improving customer satisfaction, response times, and productivity.

5 star rating

Highest security standards

LiveAgent offers state of the art security standards with the latest compliance. Your private communication is safe and encrypted, located within EU, US or Asian datacenters based on your preferences. LiveAgent is also fully GDPR compliant and follows the latest best case practices in the SaaS industry.

Effective resource management

Financial and human resources are one of the most important parts of any non-profit organization. Never waste the time of your volunteers or participants by handling several email inboxes or other channels and invest it rather into bringing the impact of your projects to a bigger scale. Relying on LiveAgent can bring significant boost to the performance and success of your vision.

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Customer support provided 24/7/365

Business partners and customers want to have the access to information about the projects, financial contribution or the impacts of your activities immediately, no matter the time, day or location. Creating easy, yet incredibly valuable customer portal with FAQs, community forums or several different categories and articles can help them get the right information all the time. This also saves time of your agents as the customers have the ability to look for the answers on their own. 

See why companies choose LiveAgent

The most affordable help desk solution

LiveAgent’s free plan offers free knowledge base amongst other features. With paid plan, you can get even more still for a reasonable price.

30 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month

Free

  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

Save more with LiveAgent

Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.

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LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits.

Ticketing software

LiveAgent is not just a ticketing system, it is a comprehensive solution for business communication. Its features include multi-channel ticketing, universal inbox, over 200 software integrations, and 24/7 customer support. LiveAgent helps businesses provide excellent customer service, with faster replies and more reliable customer support. The universal inbox saves time by integrating all communication channels into one platform. LiveAgent also offers a wide range of productivity features and automation tools to streamline communication. Businesses can start a FREE trial to try out LiveAgent's features and improve their customer service.

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