LiveAgent offers customer service software and VoIP phone systems to improve brand reputation and customer relationships. It focuses on personal connections, exceptional experiences, and turning buyers into brand advocates for sustainable business growth. With over 175 features and 40 integrations, it provides great tools to help improve agent workflow and provide quick help to clients. LiveAgent also offers 24/7 support for customer communication.
Feature-rich free live chat software.
LiveAgent is a free live chat software that allows businesses to connect with their customers within seconds. The software routes new incoming chats to the right team members and adapts chat availability with agent logins and logouts. LiveAgent saves time and erases customer service setbacks. According to Statista, 12% of Americans rate slow response times as their top frustration with customer service. Dimensional Research found that 72% of consumers view having to explain their problem to multiple people as poor customer service, while Microsoft reports that 72% of consumers expect agents to know their purchase history and previous engagements. LiveAgent is a highly-rated help desk software for SMBs offering a free live chat solution and unlimited ticket history.
Help desk software for solopreneurs
LiveAgent is comprehensive customer service software for retail industry, offering valuable content and integrations. It provides excellent support and value for money, with features like automated ticketing and real-time interactions. It also offers a free knowledge base software and video chat integration. Additionally, it allows for optimization of customer self-service experience and has transparent and affordable pricing. LiveAgent also offers mobile applications for on-the-go communication with customers.
Looking to move from LiveChat to LiveAgent?
LiveAgent is a highly recommended customer support tool with multiple language support and pricing starting at $9/month. It offers features like Live Chat, Call Center, Self-Service portal, and integrations with social media platforms. They also offer free data migration and support plugins for various software.
LiveAgent is not just a ticketing system, it is a comprehensive solution for business communication. Its features include multi-channel ticketing, universal inbox, over 200 software integrations, and 24/7 customer support. LiveAgent helps businesses provide excellent customer service, with faster replies and more reliable customer support. The universal inbox saves time by integrating all communication channels into one platform. LiveAgent also offers a wide range of productivity features and automation tools to streamline communication. Businesses can start a FREE trial to try out LiveAgent's features and improve their customer service.
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