The right fit for edu and NGO business

Fully scalable, adaptable & customizable to your needs.

  • ✓ No setup fee    
  • Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time
Used by
Forbes logo
airbus logo
Nascar logo

30%

Generate more revenue

Create memorable customer experiences that boost revenue.

97%

Improve satisfaction

Delight your customers with lightning-fast responses.

16×

Boost customer value

Make more sales by keeping your customers loyal to your brand.

Business background

Help desk software for Edu & NGO institutions

Focus on the positive impact of your institution on society or environment with LiveAgent, the most reviewed and #1 rated help desk software for SMBs in 2020. Stay closer to your partners and make the change together.

  • Capterra - Best Ease of Use badge 2023
  • Software Advice Best Customer Support 2023 badge
  • LiveAgent -SourceForge Summer 2023 Leader Award
Handle many requests at the same time with LiveAgent

Save time by deploying automation

Education and NGOs are usually keen on building strong personal relationships, because that’s where they operate. However, it’s a good idea for them to cover their personal activities with LiveAgent to save their operational time resources. Combining all their communication including social media channels, live chat and contact forms is vital for improvement of their business. Plus we admire their effort to make this world better place!

Streamline the communication with your stakeholders

Never lose the track of your previous conversation with current and potential stakeholders. Thanks to universal inbox and powerful search, you can find exactly the right ticket, which you need. Start the conversation in chat, continue in ticket and even have a call at the end – everything in the same place!

Person collecting multiple pieces of paper into one net
Woman responding to text while walking

Respond to requests quicker

Get the answers to your questions immediately and break down the language barrier now. You can even get a real-time typing view, which will help you to prepare the right answers at the right time. Are you often moving between places? No issue, LiveAgent offer you mobile apps to stay in touch wherever you are. Your students will be shocked by your speed! You know: E=mc2!

Modernize your customer support

Establish your institution as a modern thinking, approachable, and communications savvy organization and build a rewarding, customer-centric online presence. Connect with potential students and their parents or attract new donors by utilizing live chat.

Right tools to increase sales

Happy customers are the best customers​

We offer concierge migration services from most of the popular help desk solutions.

How will your EDU & NGO benefit from implementing LiveAgent?

Boost satisfaction

Give your customers the freedom to contact you on any channel they like– whether it’s live chat, email, the phone, or social media.

Improve efficiency

Automate mundane and repetitive tasks so you can focus on nurturing customer relationships.

Lead by example

Become an industry leader in customer service by improving customer satisfaction, response times, and productivity.

5 star rating

Highest security standards

LiveAgent offers state of the art security standards with the latest compliance. Your private communication is safe and encrypted, located within EU, US or Asian datacenters based on your preferences. LiveAgent is also fully GDPR compliant and follows the latest best case practices in the SaaS industry.

Effective resource management

Financial and human resources are one of the most important parts of any non-profit organization. Never waste the time of your volunteers or participants by handling several email inboxes or other channels and invest it rather into bringing the impact of your projects to a bigger scale. Relying on LiveAgent can bring significant boost to the performance and success of your vision.

Woman ordering at the table
Person holding a pen in the hand

Customer support provided 24/7/365

Business partners and customers want to have the access to information about the projects, financial contribution or the impacts of your activities immediately, no matter the time, day or location. Creating easy, yet incredibly valuable customer portal with FAQs, community forums or several different categories and articles can help them get the right information all the time. This also saves time of your agents as the customers have the ability to look for the answers on their own. 

See why companies choose LiveAgent

  • “It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

  • I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

  • “We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

  • “We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

  • “I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

  • “We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

  • “Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

  • “I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

The most affordable help desk solution

LiveAgent’s free plan offers free knowledge base amongst other features. With paid plan, you can get even more still for a reasonable price.

30 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month

Free

  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

Save more with LiveAgent

Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required
G2 Crowd
Capterra
GetApp
Related Articles to Education NGO
Grow your solo and freelancing business with LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Help desk software for solopreneurs

LiveAgent is a customer service software that offers personalized experiences and effective communication tools. It improves customer engagement and loyalty through features like live chat and multi-brand support. Companies like Huawei and BMW use it for world-class customer support.

Improve your customer service through advanced help desk features that help you personalize communications and provide fast responses to your customers.

Need to improve your customer service?

LiveAgent is a customer service software that offers live chat and multi-brand support. It emphasizes the benefits of online chat programs and customer satisfaction through effective communication.

Looking to migrate your data from Helpshift to a different solution? Have a look at LiveAgent and see the benefits. Start your free trial today.

Migrating from Helpshift?

LiveAgent is a highly recommended customer support tool that improves communication and increases customer satisfaction and sales.

Moving from Smartsupp to Liveagent? Let us migrate your data for you! Contact our support specialists and discuss data migration with them.

Moving from Smartsupp to LiveAgent?

LiveAgent is a comprehensive customer service software that improves response speeds, customer engagement, and loyalty. It offers various features and affordable pricing, making it a recommended alternative for businesses looking to enhance their customer experience.

LiveAgent is a help desk solution that connects multiple platforms in one interface. Migrate from CallPage to LiveAgent and start gaining business benefits.

Moving from CallPage to LiveAgent?

LiveAgent is a highly rated help desk software that offers various features and integrations. It provides a free trial and is recommended by companies like Huawei and BMW.

Are you currently using LiveAgent free trial and want to migrate to Supportbee? We offer data migration free of charge. Give us a call and begin migrating your data today.

Want to migrate from SupportBee to LiveAgent?

LiveAgent offers a comprehensive help desk solution with over 175 features and 40 integrations. They provide outstanding customer service and support, and have a variety of pricing plans to choose from, starting at $9/month. They also offer a 30-day free trial with no credit card required. Migrate your data from SupportBee and join companies like Huawei, BMW, Yamaha, and Oxford University in using LiveAgent's world-class support software.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.

×
Schedule a one-on-one call and discover how LiveAgent can benefit your business.

We’re available on multiple dates

Schedule a demo