Mobile Applications or an app shortly are either computer software or software apps designed for mobile devices. LiveAgent has created mobile help desk apps to be able to keep in touch with your customers even if you are on the go or just simply not available on the computer. Simply download and set your preferences and start responding to your customer inquiries immediately. As LiveAgent wants to cover all its customers, we have created a LiveAgent app in both Android and iOS Mobile operating systems.
How much does the LiveAgent app cost?
LiveAgent offers a couple of subscriptions. Each company has different preferences.
Therefore, LiveAgent offers 3 subscriptions:
- Small subscription for $9 per agent.
- Medium subscription for $29 per agent.
- Large for $49 per agent.
Each subscription offers a different variety of features. Some are for additional costs. However, mobile help desk apps for Android and iOS are included in each subscription without any additional fees. LiveAgent offers a free 14-day trial for each subscription. If still unsure, you can try out our free account. However, keep in mind that it has its limitations.
If you would like to know about the list of features for each subscription, read Pricing.
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Mobile Help Desk Apps overview
Android
Android is a mobile operating system that is open-source software designed for mobile devices. Choose a subscription and set your LiveAgent. After that just download and simply resolve tickets outside of the office. Be always available to your customers and help your colleagues if needed. Even if on the go!
If you would like to learn more, read LiveAgent – Android.
iOS
iOS is a mobile operating system that was exclusively created for Apple products. LiveAgent app is also available in this system. The same applies to iOS, register, and set your account first. After that just download and simply resolve tickets outside of the office. Just imagine that you have an overload of customers and you are out of office, therefore unable to help. With this app, you can simply log in, choose the department, and start responding to chats.
If you would like to know more, read LiveAgent – iOS.
Free live chat software for your website
Live chat software is becoming increasingly popular among businesses as it allows for direct communication with customers in real-time. Free live chat tools are available, which can be integrated into a website and offer benefits such as personalized customer experiences and better brand interactions. Using live chat can strengthen the link between a site and its visitors because it allows companies to capture and strengthen a customer's interest in the offered products or services. Advantages of live chat include following future trends, faster responses, availability 24/7, personalization, and a streamlined sales process.
The article discusses the use of chat tools as an effective means of communication between customers and brands. Advanced chat tools in customer service software provide further capabilities, including pre-chat forms, offline forms, and tracking website visitors for more useful interactions with customers. LiveAgent provides one of the best chat tools and boasts several essential features such as chat history and distribution, among others. Using personalized responses through chat, businesses can build better relationships with customers, increase accessibility, and receive useful feedback. The article also includes sales contacts and a notice about the website's use of cookies.
One help desk solution for different industries
LiveAgent is a versatile help desk solution that can be used in various industries. It offers benefits such as no setup fee and 24/7 customer service. With LiveAgent, businesses can improve their customer experience, cut down response times, and decrease ticket volume. It is adaptable to the needs of different industries, with use cases and testimonials available. A free trial is available for 7 or 30 days, and no credit card is required.
