Customer service doesn’t stop when you leave your desk. LiveAgent offers a native iOS app for your favorite mobile device so that you can also provide customer service on the go.
Download the free iOS LiveAgent app. It lets you stay connected to your website visitors outside of the office. You can chat with your customers anywhere, send quick replies, and impress your customers with constant support.
Main features:
- Resolve, transfer, and respond to tickets
- Chats and chat push notifications
- Use pre-set filters to organize your tickets
- See tags, notes, and departments for every ticket
Full customer support in your hand. Solve tickets and be more productive on the go!
Download the iOS LiveAgent app
Integrate hundreds of tools through API
Want to connect your own tool with LiveAgent? No problem, you can do so using our API key. Try it today for free. No credit card required.
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LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.
LiveAgent is a versatile helpdesk software that provides integrated customer support through various channels, including ticketing, live chat, social media, and voice helpdesk. Their software is accessible from anywhere, with SSL security. They offer various tutorials and technical support, including tips and tricks, customizations, and billing and payments support. They have received awards and certificates and have a frequently asked questions section that addresses common inquiries. LiveAgent also provides guides on how to make REST calls in PHP, create chat buttons, and setup Facebook Applications.
Need to improve your customer service?
To improve customer service, LiveAgent offers a 24/7 service with no setup fees. With the rise of e-commerce, businesses are adapting to new strategies, including automation and chatbots. While these cost-efficient options are useful for handling high volumes of customer queries, it's important to maintain a human connection. LiveAgent offers fail-proof tips to ensure customer satisfaction.
Stress-free social media support software
LiveAgent is a help desk solution that connects multiple channels in one interface. Find out more about LiveAgent and its business/industry benefits.
