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The Best Call Recording Apps
August 2021
Digital.com
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Home | Awards & certificates
Awards & certificates
Learn more about the various awards and quality certificates won by LiveAgent during the course of the years.
Our service has been distinguished with industry awards from several leading B2B & SaaS related organizations including positive recognition from popular review platforms and experts in the field of help desk solutions. It cemented its place as the leader in several categories including help desk software, live chat software and customer support software.
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![digital summer 2021 best call recording software]()
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![digital summer 2021 best customer service software]()
The Best Customer Service Software
August 2021
Digital.com -
![digital summer 2021 best customer success software]()
The Best Customer Success Software
August 2021
Digital.com -
![Leader in knowledge management software]()
Leader in knowledge management software
July 2021
Crozdesk -
![Leader in issue tracking software badge]()
Leader in issue tracking software
July 2021
GetApp -
![summer 2021 leader]()
Summer 2021 leader
July 2021
SourceForge -
![top live chat software techimply 2021]()
Top live chat software
July 2021
TechImply -
![trustradius top rated help desk software 2021]()
Top rated help desk software
May 2021
TrustRadius -
![Badge for front runner in real estate CRM software]()
Front runner for real estate CRM software
May 2021
Software Advice -
![better alternative top performer 2021]()
Top performer in help desk software
May 2021
Better Alternative -
![sourceforge leader in spring 2021 award liveagent award]()
Leader in help desk software
April 2021
SourceForge -
![sourceforge customers love us award for liveagent]()
Customers love us
April 2021
SourceForge -
![GetApp badge for customer service leader 2021]()
Leader in remote work software
April 2021
GetApp -
![Software Suggest - User Experience 2021 Badge]()
Great user experience
April 2021
Software Suggest -
![Software Suggest - Customers' Choice 2021 Badge]()
Customer’s choice
April 2021
Software Suggest -
![Crozdesk - LEADER - software award 2021]()
Top Support & Helpdesk Software
April 2021
Crozdesk -
![The Best Portal Software Of 2021 - badge for LiveAgent]()
The best portal software of 2021
March 2021
Digital.com -
![The Best Service Desk Software Of 2021 - badge for LiveAgent]()
The best service desk software of 2021
March 2021
Digital.com -
![The Best Inbound Call Tracking Software of 2021 - badge for LiveAgent]()
The best inbound call tracking software of 2021
March 2021
Digital.com -
![sourceforge partner 2021 badge]()
The best partner
March 2021
SourceForge -
![sourceforge leader in winter 2021 badge]()
Leader in help desk and live chat software
February 2021
SourceForge -
![saasworthy top 20 the most popular help desk software in 2021]()
The most popular help desk software
February 2021
SaaSworthy -
![saasworthy the most worthy help desk software in 2021]()
The most worthy help desk software
February 2021
SaaSworthy -
![The highly rated help desk software in 2021]()
The highly rated help desk software
February 2021
SaaSworthy -
![saasworthy the fastest growing help desk software in 2021]()
The fastest growing help desk software
February 2021
SaaSworthy -
![GetApp badge for customer service leader 2021]()
Leader in customer service in 2021
GetApp
February 2021 -
![AppVizer user choice in chat and chatbot - Q4 2020]()
User choice in chat & chatbot
AppVizer
February 2021 -
![crozdesk customer chat - leader in 2021]()
Top customer chat software
Crozdesk
February 2021 -
![Leader in help desk software category]()
Leader in help desk software
G2
January 2021 -
![G2 badge leader in Europe in live chat and help desk]()
European leader in help desk and live chat software
G2
January 2021 -
![G2 badge in live chat software category]()
Leader in live chat software
G2
January 2021 -
![G2 badge for best usability software]()
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![g2 winter 2021 momentum leader]()
Leader in social customer service and self-service software
G2
January 2021 -
![Badge for LiveAgent being a high performer in help desk software in UK]()
High performer in help desk and live chat software in UK
G2
January 2021 -
![golden badge for the best social media customer service software]()
The best social media customer service software
FixThePhoto
December 2020 -
![Best live chat software]()
The best live chat software
FixThePhoto
December 2020 -
![golden badge for the best knowledge base software]()
The best knowledge base software
FixThePhoto
December 2020 -
![golden badge for the best help desk software]()
The best help desk software
FixThePhoto
December 2020 -
![golden badge for the best ticketing software]()
The best ticketing software
FixThePhoto
December 2020 -
![golden badge for the best call center software on fixthephoto]()
The best call center software
FixThePhoto
December 2020 -
![trustradius - best feature set 2021]()
The best feature set for 2021
TrustRadius
December 2020 -
![trustradius - best customer support 2021]()
The best customer support software for 2021
TrustRadius
December 2020 -
![getapp leader in telephony software 2020]()
Leader in telephony software
GetApp
December 2020 -
![digital 2020 - the best ticketing software badge]()
The best ticketing software of 2020
Digital
November 2020 -
![digital 2020 - the best live chat software badge]()
The best live chat software company of 2020
Digital
November 2020 -
![liveagent sourceforge user reviews badge]()
The highest user satisfaction in help desk and live chat
SourceForge
November 2020 -
![liveagent sourceforge leader badge]()
Leader in help desk and live chat software
SourceForge
November 2020 -
![capterra best value call recording software badge]()
Best valued call recording software
Capterra, 2020
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![software advice most recommended help desk badge]()
Most recommended help desk software
Software Advice, 2020
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![capterra best value softphone software badge]()
Best valued softphone software
Capterra, 2020
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![software advice most recommended customer engagement platform badge]()
Most recommended customer engagement platform
Software Advice
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![capterra best value help desk software badge]()
Best valued help desk software
Capterra
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![Leader in knowledge base software badge]()
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![Award for being a leader in customer service software]()
TOP 20 in customer service software
Capterra
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![best call center software of 2020 at digital]()
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![Blueprint best value in customer service category badge]()
Best Value in the Customer Service
The Blueprint
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![Top performer in live chat category]()
Top Performer in Live Chat Category
Featured Customer
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![Top rated help desk and social media customer service software on TrustRadius]()
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![Leader in support and help desk software]()
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![getapp live chat software leader 2020]()
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![getapp live chat software leader 2020]()
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![getapp live chat software leader 2020]()
Leader in Live Chat Software
GetApp
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![g2 summer 2020 leader in help desk software]()
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![g2 summer 2020 european leader in live chat software]()
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![g2 summer 2020 best usability in customer service software]()
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![g2 summer 2020 best est. roi social customer service]()
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![crozdesk leader knowledge management software]()
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![digital best help desk software la 2020]()
The Best Help Desk Software
Digital
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![crozdesk happiest users la 2020]()
The Happiest Users
Crozdesk
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![frontrunner2020]()
FrontRunner in Top Live Chat Software of 2020
Software Advice
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![crozdesk market presence 2020 awards]()
Crozdesk Trusted Vendor
Crozdesk
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![softwareworld complaint software badge]()
Top Rated Complaint Management Software
Softwareworld
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![Capterra top 20 software 2020]()
Top 20 Live Chat Software
Capterra
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![softwareworld customer service badge]()
Top Rated Customer Service Software
Softwareworld
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![softwareworld call center badge]()
Top Rated Call Center Software
Softwareworld
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![softwareworld live chat badge]()
Top Rated Live Chat Software
Softwareworld
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![softwareworld badge]()
Top Rated Help Desk Software
Softwareworld
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![g2 highest satisfaction products]()
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![crozdesk liveagent leader software awards 2020]()
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![crozdesk quality chocie top ranked solution]()
Crozdesk Quality Choice Badge
Crozdesk
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![capterra best ease of use march 2020]()
The Best Ease of Use
Capterra
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![capterra best value march 2020]()
The Best Value For Customer
Capterra
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![g2 spring 2020 leader help desk and live chat]()
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![g2 spring 2020 leader in Europe live chat software]()
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![g2 spring 2020 best usability social customer service]()
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![g2 spring 2020 high performe AP help desk]()
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![softwareadvice liveagent award]()
FrontRunner in Top Help Desk Software of 2020
Software Advice
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![trustradius liveagent award]()
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![crozdesk liveagent award]()
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![Leader help desk software badge]()
Leader in Help Desk Category
G2.com
Related Resources to Awards & certificates
- LiveAgent bestowed with prestigious awards in Q1 of 2021
- LiveAgent won again as a Leader in G2 report (Announcement)
- LiveAgent Dominating In G2Crowds (News)
- LiveAgent recognized as a leader in 6 of Gartner’s Digital Markets categories
- LiveAgent tops the charts again as the leader in customer service
- LiveAgent - Best of the Best (News)
- Best Help Desk Software for 2021 (Free Trial)
- LiveAgent Dubbed Industry Leader Once Again (Updated)
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