Take a tour
of LiveAgent

Explore and find out what makes
LiveAgent the right help desk
software for your business.

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Better customer experience with LiveAgent

LiveAgent can help you build better customer relationships, and help your customer service team provide an overall better service in every regard. Improve your ticket resolution times and have better customer conversations without draining your credit card to the max.

LiveAgent ticketing system software offers a multi-channel toolset that helps you provide support via every popular customer service channel. Take advantage of more than 130 features and 200+ integrations that can help you every step of the way. Get started with our free 30-day trial and start improving your customer communication today!

  • Software Advice Best Customer Support 2023 badge
  • LiveAgent badge - Captera shortlist 2023
  • SourceForge Leader 2023 badge

All support channels under one roof​

LiveAgent can manage all of your startup customer communication efficiently.

LiveAgent - multichannel help desk
LiveAgent multichannel help desk software

Explore our wide range of tools and features

Discover how our toolset can help you improve your communication capabilities.

LiveAgent's help desk tour

Help Desk Software

LiveAgent has everything a modern help desk requires. Our state-of-the-art software is full of efficiency features that will help you turn every ticket status from open to solved in no time.

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LiveAgent's ticketing system

Ticketing

LiveAgent relies on a state-of-the-art ticketing system that can manage and organize your customer communication.

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Social Media

Provide convenient support and handle requests with Facebook, Twitter, Instagram, Viber, and WhatsApp.

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LiveAgent's social media support
LiveAgent's live chat

Live Chat

One of the fastest live chats available comes packed with features that can help you sell more and reply faster.

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Knowledge Base

Create a customer portal with a knowledge base full of useful articles, guides, forums, or even answers to FAQs.

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LiveAgent's call center tour

Call Center

LiveAgent call center can handle inbound and outbound calls, and it comes with features like IVR and callbacks.

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LiveAgent can fit into any type of business

LiveAgent tools and features are suitable for use in many types of businesses in any industry.

Bussiness solutions

LiveAgent is the right fit for any niche and any type of business. Discover what it can do for various types of businesses and how it can help you improve.

Industry solutions

If you’re looking for the right help desk system for your startup, you’re at the right place. See why you should choose LiveAgent.

Use cases

LiveAgent brings positive change to many companies worldwide. Read stories of our customers and see how they improved their business with LiveAgent.

Over 190 CMS & Payment Gateways integrations with LiveAgent

Integrate, Automate, Innovate

Learn more with LiveAgent

LiveAgent is more than just a service desk software. We help businesses learn, and we provide solutions for customer support teams free of charge.

The story behind LiveAgent

Find out more about the team behind LiveAgent help desk software and our success.

About us

The LiveAgent team

Our team is dedicated to creating affordable and efficient help desk software for any type of business. We believe that providing excellent customer service should be standard practice, regardless of business size or niche. At LiveAgent we do our best to innovate and evolve our solutions. We strive to help customer support teams all over the world to do their best work and create happy customers.

Awards

Our success

All members of our team take pride in making our product better each year, and everyone does their best work to succeed. LiveAgent has received numerous awards from the most popular software review websites in multiple categories. We became one of the industry leaders and consecutive winners of multiple award categories. 

  • Winner of multiple awards by popular review sites
  • Winner of the Fastest Implementation Software award

Long-term benefits

Why companies
trust LiveAgent

LiveAgent helpdesk software is used by customer service departments worldwide. Improve your help desk with fast service delivery, seamless communication via multiple channels, and more.

Business benefits

  • Increased response time
  • Multi-channel communication
  • Automation and organization features
  • Easier workflow with features and integrations

Positive impact

  • Satisfied and happier customers
  • Better customer ratings
  • Increased customer loyalty
  • Faster communication and satisfaction

Over 30,000 businesses can’t be wrong

Check out our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your business partners.

“Check out our success stories and testimonials and find out how can LiveAgent boost your customer support.”

Transparent and fair pricing

No contracts, no hidden fees, month-to-month billing only. Fully transparent pricing, billed only for real usage every month. Select the right plan and start providing the best customer support.

$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month

Free

  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Related Articles to Tour
Liveagent is the ultimate help desk solution for your business. Liveagent provides support via email, live chat, social media, knowledge base and call center for one great price. Choose one from our three paid plans or pick out separate features to customize your help desk.

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LiveAgent can provide you with a free account to help you provide customer service. Find out about the pros and cons of a free help desk software.

Feature-rich free help desk software.

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LiveAgent is highly recommended as a superior alternative to Kayako, providing added value and quick, effective support solutions for businesses.

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