News

  • Blog, Help desk software, and News

    It’s time to update your LiveAgent

    The newest version of LiveAgent (5.17) is out. Here’s a list of what’s new: Magento vol.2 Magento will no longer be supporting Magento 1 from June 1st, 2020 as they have updated their systems and are now operating on Magento 2. Therefore we’ve prepared and are now compatible with Magento 2. Kayako Migration You spoke, … Read More

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  • Blog and News

    LiveAgent Passed Google’s Security Audit

    Completing Google’s Security Audit In October 2019 Google announced that it was taking extra security measures for apps built on top of the Gmail API. All software vendors who use a “restricted” or “sensitive” Gmail API scope would be subject to a third-party security audit which would cost them anywhere between $15,000 – $75,000. It … Read More

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  • Blog and News

    Top 50 Customer Service Articles of 2018

    Customer service was extremely underestimated part of the business back in the old days, when the internet was just evolving. It’s true that it still keeps evolving, however, certain signs keep popping up. When businesses started to move from offline world into the online one, they’ve used fundamentals of marketing, such as target audiences, branding, … Read More

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  • Blog and News

    LiveAgent Featured In FinancesOnline Awards 2018

    LiveAgent Garners 3 Industry Recognitions in a Popular Business Software Directory’s Help Desk Software Space LiveAgent continues to prove its worth in the help desk software space after garnering three of FinancesOnline’s 2018 awards. FinancesOnline is an online platform for B2B, SaaS, and help desk software reviews. The website is dedicated to creating detailed reviews and software … Read More

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