What is a good typing test?
Why it is important to have a good typing test?
Want to improve your typing speed to decrease ticket loads? No problem.
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As typing speed increases, agent productivity improves. The faster your agents type, the faster they can resolve tickets and move onto more complex tasks.
Faster typing speeds equal faster resolution times. Surprise your customers with lightning-fast responses on live chat or social media by improving your typing speed with our live chat typing test.
Customers want their queries answered as soon as possible. Delight them with fast typing speeds and resolution times, and increase customer satisfaction at the same time.
In this video, Ali, a resident doctor in the UK, talks about the benefits of typing faster. He claims that improving typing speed can increase productivity and impress people, in addition to facilitating computer use in general. He shares eight practical tips on how to improve typing speed and reveals that he can type about 155 words per minute. Overall, he suggests that improving typing speed can lead to better creativity and productivity.
In this video, the speaker emphasizes the importance of learning to type faster and provides tips and tools to improve typing speed. The average person types 40 words per minute, which is considered too slow for normal typing users. However, by practicing with websites like TypeRacer and 10 Fast Fingers, and by learning the fundamental typing position and using shortcuts like Control + Backspace, it is possible to improve typing speed to 60 or even 80 words per minute within a few months. The speaker also suggests practicing to look at the next word while currently typing the previous one, and thinking of words as one stroke of keys. With consistent practice, the speaker believes it is possible to continue improving typing speed.
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Discover the benefits of software integration, including cloud-based solutions and APIs. LiveAgent is recommended for its customizable knowledge base software. HelpCrunch and Notion are also top options.
Learn how to build AI chatbots for customer support and improve customer experiences with generative AI and large language models. Google Cloud offers products to harness generative AI capabilities and streamline processes with chat assistants.
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