Migrate your data into LiveAgent

Switching between different help desk software isn’t rocket science. Transfer all your data from your current provider into LiveAgent with one of our pre-built plugins, or let our technical support specialists do the heavy lifting for you.

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slido green
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Migrate data to LiveAgent on your own

Use a pre-built plugin

In some cases, we offer a pre-built plugin that will migrate your data from your old provider into LiveAgent. All you have to do is log in to your LiveAgent dashboard, and click the activation slider. The migration will only require your API key — no additional coding is necessary.

Complimentary concierge migration

Reach out to us via live chat or e-mail and let us know what type of migration you require. We will happily migrate your data while you sit back and enjoy a cup of coffee.

Data migration from one solution to another

What you can migrate from your current help desk

3 stars feedback

Feedback

Migrate all feedback received in your customer portal.

Manager

People

Easily migrate agents, admins, end users and customers.

Tags

Tags

Migrate all your department and ticket tags.

Email received in inbox

Tickets

Migrate tickets, attachments, user fields, and ticket fields.

Key benefits our customers enjoy after migrating to LiveAgent

Customer providing review for service on mobile phone

Stellar customer service

Our agents are ready to assist you with any of your problems 24/7.

Ultimate omni-channel help desk software experience

Fully featured help desk solution

Our software offers over 179 help desk features, complemented by over 40 integrations.

Person collecting papers into the net

Significant savings and ROI

LiveAgent offers a forever free plan, as well as three other plans for bargain price.

Multilingual support included

Multiple supported languages

LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets.

Email ticketing

Discover the power of the universal inbox

LiveAgent declutters and streamlines your entire support process. There’s no need to be monitoring multiple social accounts or devices anymore. Our universal inbox receives messages from all your channels – social, email, live chat, phone, video call — you name it. Once these messages are pushed into your LiveAgent dashboard, they are automatically converted into tickets.

Live chat even when you're offline

Take advantage of our robust live chat software. It enables you to chat with your website visitors in real time, and it even receives messages after business hours. Messages received when you’re offline are automatically converted into an email ticket inside your LiveAgent dashboard.

Additional features include fully customizable chat buttons, pre-chat forms, invitations to chat and an ‘all seeing mode’ which allows you to see what the customers you’re chatting with are typing before they send their messages. The ‘all seeing mode’ also enables you to view the current open URL of the person you’re chatting with.

Live chat as a part of the help desk software
Mobile help desk application

Service on the go with iOS and Android apps

Because excellent customer support requires flexibility, we made sure LiveAgent is available on both iOS and Android app stores. Answer tickets on the go to keep your customers satisfied.

Get more for less with LiveAgent

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.

Package Name

Ticket

For small companies and entrepreneurs

$15 /mo
Package Name

Ticket+chat

The best fit for SMBs and large companies

$29 /mo

“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

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