LiveAgent is a multi-channel customer service solution that can improve your service desk in a number of ways. We offer a full-featured customer support solution, a large number of integrations, and 24/7 customer support for all of our customers. Start your free trial today!
Feature | LiveAgent | Zopim |
---|---|---|
Ticketing | ✅Yes | ✅Yes |
Live Chat | ✅Yes | ✅Yes |
Call Center | ✅Yes | ✅Yes |
Self-Service | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
✅Yes | ✅Yes | |
Viber | ✅Yes | ✅Yes |
✅Yes | ✅Yes | |
Knowledge Base | ✅Yes | ✅Yes |
Customer Forum | ✅Yes | ✅Yes |
Automation and Rules | ✅Yes | ✅Yes |
API | ✅Yes | ✅Yes |
Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
Video Calls | ✅Yes | ❌No |
Unlimited History | ✅Yes | ✅Yes |
Unlimited Websites | ✅Yes | ✅Yes |
Unlimited Chat Buttons | ✅Yes | ✅Yes |
Unlimited Tickets/Mails | ✅Yes | ✅Yes |
Unlimited Call Recording | ✅Yes | ✅Yes |
Unlimited 24/7 Support | ✅Yes | ✅Yes |
LiveAgent offers migration plugins for help desk softwares and we are currently working on a Zopim migration plugin. Stay tuned for more information.
Migrate agents, admins, end users and customers with ease.
Migrate tickets, attachments, user fields, and ticket fields.
Migrate all your department and ticket tags.
Have a look at some perks you get when you make a switch to LiveAgent
24/7 support from our agents. We’re there whenever you need us.
Useful tools, more than 179 features and over 40 integrations. We have everything you need.
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
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Migrate your data from any of the below-listed software solution providers for free. Make the switch today. We’ve got you covered.
Moving from CallPage to LiveAgent?
LiveAgent is a help desk solution that connects multiple platforms in one interface. Migrate from CallPage to LiveAgent and start gaining business benefits.
Looking for a Zopim alternative?
Discover why LiveAgent is the ultimate Zopim alternative for your business. Enjoy seamless customer service with no setup fees, 24/7 support, and a free trial—no credit card required. With over 175 features and 40+ integrations, LiveAgent enhances satisfaction and boosts conversions, all at an affordable price. Trusted by industry leaders like Forbes and Nascar, see why companies switch to LiveAgent today!
Considering a switch from Genesys? Discover LiveAgent's robust help desk software with a unified ticketing system for email, chat, social channels, call centers, and more. Enjoy a free 14-day trial with no credit card required. Experience seamless migration, superior features, and enhanced customer support. Start your LiveAgent journey today!
Looking to move from LiveChat to LiveAgent?
Looking to migrate from LiveChat to LiveAgent? Join companies like Huawei, BMW, Yamaha and O2 in providing world class support.
Join our community of happy clients and provide excellent customer support with LiveAgent.
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Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team