Talking about an issue is one thing, but a picture (or a video) can speak a thousand words in a much shorter time period. Attachments can ease your workflow in various ways, such as taking screenshots of error messages, capturing videos, or screens to specify an issue, send documentation or simply just to show appreciation in a different way.
LiveAgent offers an option to drag & drop files (images, music, video, documents…) to your tickets.
Easily attach files to Chats.
Attach files also to internal chats.
Images can be added inline with the insert image button, as well.
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.