LiveAgent offers an option to drag&drop files (images, music, video, documents...) to your tickets.

Drag&Drop filesDrag&Drop files

Easily attach files to Chats.

Attachment in live chatAttachment in live chat

Attachment in live chat viewAttachment in live chat view

Attach files also to internal chats.

Attachment in internal chatAttachment in internal chat

Images can be added inline with the insert image button, as well.

Inline image in ticketInline image in ticket

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