Did you know that more than half of all customers prefer to chat with someone in real-time and online, rather than call a company for support? There are many benefits to utilizing a free live chat software for both your customers and your agents. Increase customer satisfaction, improve response times, increase agent productivity, and ROI. According to CrazyEgg, 38% of consumers are more likely to buy from a company if they offer live chat support.
Try our free live chat solution today. Our free live chat app boasts the fastest chat widget on the market which is fully customizable, as well as language adaptable.
Implement a free live chat software for websites in your business and gain these advantages:
Free ticketing features help you minimize the total time spent on resolving a customer problem.
Your support team can handle all customer requests from multiple channels in one place.
Maintain valuable relationships with your loyal & new customers.
By managing all support channels in one place, your agents spend less time on resolving issues.
LiveAgent’s free live chat software boasts the fastest chat widget on the market. When you compare LiveAgent vs. the competitor’s chat widget overall performance, you’ll notice that LiveAgent is the fastest. LiveAgent’s chat widget is displayed in just 2.5 seconds, meanwhile the competitor’s chat widgets take anywhere between 3.3 – 9.4 seconds to display.
A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% more people made a purchase online after using live chat.
Our free live chat tool is fully customizable, as well as language adaptable. In addition, by using our free live chat software you can utilize our free ticketing system with a universal inbox, call center, and a knowledge base/customer portal.
Our free live chat software offers a 7 day ticket history search and one integration (one live chat button, email address, contact form, phone number.) If you’re looking for more, such as unlimited search history, social media integrations and automation features, check out our paid plans.
LiveAgent was built to save your valuable time. A simple (copy & paste) integration connects you with your customers within seconds. LiveAgent routes new incoming chats to the right members in your team and dynamically adapts chat availability as you agents log in and log out during their shift.
One-third of consumers say they would consider switching companies after just one instance of bad customer service. American Express
LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Start with our free live chat solution, and upgrade to a paid version anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons, email addresses, phone numbers and contact forms.
No, LiveAgent provides a free account without any hidden costs. Moreover, there are no credit card details required to obtain a free account.
After implementing a chat button on your website, you can start chatting with customers immediately. Whenever a visitor comes to your website, a chat button is displayed. After that, the customers have the option to contact you via a chat window. If the customer decides to do so, a ticket will be generated and shown in your Universal inbox.
The live chat is a button that provides a fast communication channel for an agent to respond to customer requests as soon as possible.
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