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Hello, I’m John, how may I help you?

I’d like to check my order status.

No problem, please provide me with your order ID.

My order ID is GQ34566

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Home | Free live chat software

Need a free live chat software?

Did you know that more than half of all customers prefer to chat with someone in real-time and online, rather than call a company for support? There are many benefits to utilizing a free live chat software for both your customers and your agents. Increase customer satisfaction, improve response times, increase agent productivity, and ROI. According to CrazyEgg, 38% of consumers are more likely to buy from a company if they offer live chat support.

Try our free live chat solution today. Our free live chat app boasts the fastest chat widget on the market which is fully customizable, as well as language adaptable.

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Benefits of a free live chat solution

Implement a free live chat software for websites in your business and gain these advantages:

Quicker Response Times

Free ticketing features help you minimize the total time spent on resolving a customer problem.

Single Point of Contact

Your support team can handle all customer requests from multiple channels in one place.

Improved Productivity of your Agents

By managing all support channels in one place, your agents spend less time on resolving issues.

Fastest free live chat software

LiveAgent’s free live chat software boasts the fastest chat widget on the market. When you compare LiveAgent vs. the competitor’s chat widget overall performance, you’ll notice that LiveAgent is the fastest. LiveAgent’s chat widget is displayed in just 2.5 seconds, meanwhile the competitor’s chat widgets take anywhere between 3.3 – 9.4 seconds to display.

A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% more people made a purchase online after using live chat.

Free live chat software features

Our free live chat tool is fully customizable, as well as language adaptable. In addition, by using our free live chat software you can utilize our free ticketing system with a universal inbox, call center, and a knowledge base/customer portal.

Our free live chat software offers a 7 day ticket history search and one integration (one live chat button, email address, contact form, phone number.) If you’re looking for more, such as unlimited search history, social media integrations and automation features, check out our paid plans.

Smooth website integration

LiveAgent was built to save your valuable time. A simple (copy & paste) integration connects you with your customers within seconds. LiveAgent routes new incoming chats to the right members in your team and dynamically adapts chat availability as you agents log in and log out during their shift.

Choose a chat button

Customize chat window

Integrate to website

Answer chats

Choose a chat button

Customize chat window

Integrate to website

Answer chats

Free live chat software erases customer service setbacks

Slow Response Times

12% of Americans rate their number one frustration with customer service as “lack of speed.” Statista

Lack of Clarity Across Media

72% of consumers see having to explain their problem to multiple people as poor customer service. Dimensional Research

Lack of Transparency

72% of consumers say that when contacting customer service they expect the agent to “know who they are, what they have purchased and have insights into their previous engagements.” Microsoft

LiveAgent Live Chat Demo | Live Agent02:16

Live AgentMay 7, 2020

Try LiveAgent today

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Start with our free live chat solution, and upgrade to a paid version anytime to receive unlimited ticket history, more features, and no limits on number of live chat buttons, email addresses, phone numbers and contact forms.

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You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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