Proactive live chat templates + complete guide for success
Looking for a better way to engage with customers? Discover the power of proactive chat strategy and revolutionize your customer support.
The 20 best WordPress live chat plugins of 2024
LiveAgent’s latest list of 20 free and premium WordPress live chat plugins for driving business growth. Best features, pricing, and more inside.
The right fit for every business
LiveAgent is a versatile help desk software used by businesses to boost revenue, improve customer satisfaction, and increase customer value. It offers a free trial and caters to various business models. Customers praise its affordability, support team, and advanced automation features.
Proactive live chat templates + complete guide for success
Proactive chat best practices include timing, personalization, concise messages, clear goals, and using chatbots. Choosing the right trigger is crucial for engaging customers at the right moment. Common triggers include time spent on a page and cart abandonment. Steps to set up proactive live chat messages include choosing the right tool, setting up triggers, crafting compelling messages, and testing and optimizing.
The 20 best WordPress live chat plugins of 2024
The article discusses the benefits and features of various WordPress live chat plugins, including LiveAgent, LiveChat, Olark, Support Board, Tidio, Zendesk Chat, HubSpot, WP Live Chat Support, Crisp, Userlike, Tawk.to, Drift, Pure Chat, and Formilla. The author provides key features, benefits, and pricing information for each plugin and offers tips for choosing the best option for your business. The article emphasizes the importance of providing real-time support options to customers and the benefits of using live chat services for e-commerce businesses. Additionally, the article provides information on customer satisfaction surveys and chat etiquette. The author notes that LiveAgent offers a free plan with unlimited agents, emails, live chats, and calls, as well as a universal inbox and IT help desk software.
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