LiveAgent combines an all-in-one customer service platform with AI chatbot, live chat, ticketing, and call center. Automate up to 75% of conversations with built-in AI.
Free trial
Email, live chat, phone, social media, WhatsApp, Viber, knowledge base — all unified in a single dashboard with 175+ features and 200+ integrations.
LiveAgent has been selected as the fastest implementation software, the best live chat software, and an industry leader by customers on prominent review portals.
Omnichannel platform
Our state-of-the-art software is full of efficiency features that will help you turn every ticket status from open to solved in no time.
Features
LiveAgent relies on a state-of-the-art ticketing system that can manage and organize your customer communication.
Integrations
Provide convenient support and handle requests via Facebook, Twitter, Instagram, Viber, and WhatsApp.
Features
One of the fastest live chats available comes packed with features that can help you sell more and reply faster.
Features
Create a customer portal with a knowledge base full of useful articles, guides, forums, or even answers to FAQs.
Features
LiveAgent call center can handle inbound and outbound calls, and it comes with features like IVR and callbacks.
Reach customers wherever they are with an omnichannel help desk and built-in call center.
Explore real success stories from businesses that chose LiveAgent as their help desk and dedicated communication platform.
Discover how M4Markets reduced agent workload and boosted international engagement 80% with LiveAgent's AI chatbot and automation.
Learn how CS Apparel Group, one of the largest sports and fashion retailers in Czech Republic and Slovakia, improved support speed by 75% with LiveAgent.
Take a quick product tour, check special startup offers, and stay updated with the latest LiveAgent improvements.
Take a tour of LiveAgent and explore every feature, functionality, and use case of our multi-channel help desk solution.
If you’re looking for the right help desk software for your startup, you’re at the right place. See why you should choose LiveAgent.
Find out about the latest updates of LiveAgent help desk software and explore how we continually improve our solution.
LiveAgent is an all‑in‑one customer service platform that brings live chat, AI chatbot, email ticketing, built‑in call center, social media support, and knowledge base management together in a single dashboard to help teams deliver faster, smarter support
LiveAgent’s AI chatbot operates 24/7 in 100+ languages, using your knowledge base, website content, and documents to answer common questions instantly. When issues are more complex, it hands the conversation off to your human agents with full context.
Yes — LiveAgent comes with a 30‑day free trial that requires no credit card, letting you test all features before committing to a paid plan.
LiveAgent pricing starts at $15 per agent/month (billed annually) with multiple tiers available including Small, Medium, Large, and Enterprise plans — each adding more advanced features like call center, social channel integration, SLA, and dedicated support.
LiveAgent supports email, live chat, phone (via built‑in call center), Facebook, X, Instagram, WhatsApp, Viber, Telegram contact forms, knowledge base, and more — all unified into one inbox so you never miss a conversation.
Absolutely — you can upgrade, downgrade, or cancel your plan anytime with no contracts, no setup fees, and flexible billing options.
With LiveAgent’s concierge migration services from the most popular help desk solutions and multiple industry awards for customer support, you’re in expert hands from day one.
Join our community of happy clients and provide excellent customer support with LiveAgent.
