Partner
What is Prestashop?
Prestashop is an open-source and free eCommerce website solution. It’s packed with tools and rich in features, so people can make websites their own in various ways. Prestashop is available in 65 languages and it’s hosting more than 250 000 online stores worldwide. Since it’s free, you can easily download it and start building your own eCommerce website. It also offers basic guides that explain how to build on your own.
How can you use it?
Besides being able to integrate LiveAgent’s super-fast live chat widget on your eCommerce site and provide quick help to your customers, you can keep track of your orders. These are displayed in your dashboard, so you get your order information in one place.
Benefits
- Provide quick help to your customers
- Live chat widget allows for instant communication
- Keep track of all your orders
- Saves time
- Everything is organized in one solution
How to integrate a live chat button
If you want to place LiveAgent’s live chat button on your Prestashop, please follow the step-by-step integration guide below.
Upload the package to your extension directory and you’re good to go. Download LiveAgent Prestashop Module.
- The first step is to create and customize a new chat button in your LiveAgent panel. Copy it’s HTML code (Ctrl+C) to clipboard.
- Go to the Prestashop folder located on your server.
- Open the themes folder > default theme folder > open footer.tpl with notepad > Paste the chat button code (Ctrl + V) right above the </html> line > Save changes > Close the document.
- Go to your store webpage, refresh it and your chat button is ready.
Frequently asked questions
What is Prestashop?
Prestashop is a platform where you can easily create your e-commerce by using pre-designed templates.
How can you integrate Prestashop with LiveAgent?
If you would like to integrate Prestashop with LiveAgent, here is a quick video to help you step-by-step.
Platform as a Service (PaaS) is a cloud computing model that enables developers to create, maintain, and deliver applications using premade programming tools and application infrastructure components provided by a cloud service provider. PaaS comes with underlying infrastructure, networking, storage, and servers, allowing developers to create various types of applications like middleware, database management, software deployment, and intelligence services. PaaS is superior to internally hosted development environments as it provides internal resources, network resources, and complete control over the development process with the initial investment. PaaS solutions include AWS Elastic Beanstalk, IBM Cloud, and Google App Engine.
The article provides contact information for Prezi's customer service team, including email and live chat support, call center support, and social media contacts. Prezi offers various forms of customer support, including live chat, call center, social media, forum, and self-service support. Customers can contact Prezi through their website or social media platforms, or use their knowledge base. Prezi does not offer email support, but they do have live chat support.
Silverstripe is a content management system for creating and maintaining websites. It supports responsive design, heavy load optimizations and configurable security. Silverstripe works across platforms and supports various models like Blog, eCommerce, and LDAP/OpenId authentication. To provide customer support, LiveAgent’s live chat widget can be easily integrated into Silverstripe website. Live chat is a convenient tool for customers to get their queries addressed quickly and it can also help increase sales. Proactive chat invitations and real-time typing view are some of the advanced features provided by LiveAgent.
Sipcall is a VoIP provider offering innovative solutions for businesses including virtual phone systems and a reliable connection to Microsoft Teams. They offer certified SIP accounts with Swiss phone numbers for LiveAgent. LiveAgent's call center software makes managing and running a call center easier with features like custom IVR trees and call recording for training new agents. Integrating Sipcall VoIP with LiveAgent is simple and allows for creating a call center with Sipcall as the provider. Call centers are now accessible to all types of businesses with the help of call center software like LiveAgent.
