Live Chat is a perfect way to provide quality customer service. Chat buttons enable clients to request a chat with a customer representative in a moment. It can be placed anywhere on a website. It is easy to set it up. LiveAgent offers you many different designs of buttons. You can customize and create them yourself too.
Having a button for chatting that is supposed to better your website but at the same time slowing it down can be dreadful. LiveAgent Chat button does not influence your website’s speed. Thus, you can only benefit from using it.
If you would like to gain more insights, here is a great article/study on: How do different chat widgets impact site performance
If you would like to have a personalized Chat button, click on Custom and submit your HTML code/image.
After choosing the preferred type of a button, you will be able to customize it in the next steps.
In this section, you can create your preferable design of the button.
Here you can easily decide:
After customizing the online button, you can design your chat window too.
Here are things you can alter:
If you would like to read more head to Chat window docking.
This button will be activated if no one is available to chat with the customer.
Again, you can fully customize this button for your company’s needs.
Features you can customize:
Customizing your contact form enables the customers to get in touch with you through your website. We have created an extensive guide with every feature specifically for Contact forms. If you would like to know more, read Contact forms.
There is an Integration section where you can find the code that needs to be implemented on your website. We strongly advise you to ask a web admin in your company to implement the code. After the implementation, any change will be automatically saved without a need to change the code again.
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.