Contact forms

Adding a Contact form to your website, enables your customers to send you a message directly from your website. Once a customer clicks on your Contact button, a form is shown where she or he just enters his message and clicks send. You can even add multiple Contact forms of different designs on various websites.

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LiveAgent offers two types of Contact forms:

• Contact form using a button, when the Customer clicks on the Contact button, a form will be shown
• In-page Contact form without using a button, the Customer doesn’t click on any Contact button, a form is shown directly on the website (no need to use a Contact button)

Business Benefits of Contact forms

• Generate more leads by having an easy way to get contacted
• Acquire important business information (Name, Email address, Phone number, Interest)
• Hide your email address to avoid spam, have visitors contact you only through Contact forms
• Contact forms can be fully customized in the number and types of fields that you require to be filled
• Don’t want to share your email address, have a Contact form

Example of Contact form

Contact form

You can choose a predefined Contact form from 3 style options:

• Classic
• Squared
• Dark

Possible changes in Contact form design:

• Title
• Let visitor choose department
• Border color
• Button color
• Content color
• Form color
• Status color
• Textbox field
• Listbox field
• Checkbox field
• Checkbox Group field
• Create unlimited number of fields (name, email, phone, order ID, company, message…)

Pre-made Contact buttons

Place a Contact button anywhere in your website and start answering your customers. LiveAgent provides various pre-made & customizable Contact buttons. Haven’t found the right style for your Contact button? Don’t worry, you can create a custom one by uploading an image or by writing your own HTML code.

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Easy integration

The simple system makes it easy to create customized Contact forms that are easy to integrate into your website by simply copy-pasting small HTML code.

Contact form integration in settings with code

Knowledgebase resources

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