Blog
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TOP POST
![The 25 best WordPress live chat plugins]()
The 25 best WordPress live chat plugins
You may be asking yourself “What’s the best live chat for WordPress?” or “How can I add a live chat… Learn More
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TOP POST
![15 templates to write awesome customer service emails]()
15 templates to write awesome customer service emails
Delivering great customer service across multiple channels can be time-consuming. Streamline the process by writing awesome customer service emails. Learn More
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TOP POST
![10 Reasons Why You Should Implement a Live Chat]()
10 Reasons Why You Should Implement a Live Chat
According to a survey of American online consumers, 68% engage in live chat. Read about 5 reasons why live chat… Learn More
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![8 Best Practices to Improve Your eCommerce Store’s User Experience]()
8 Best Practices to Improve Your eCommerce Store’s User Experience
The term ‘eCommerce experience’ is quite broad, incorporating everything that goes into making an online buying experience easy and seamless… Learn More
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![Essential guide to brand experience]()
Essential guide to brand experience
As we interact with various companies and products every day, we encounter brand experiences. From your favorite coffee company to… Learn More
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![LiveAgent 5.33 – Important UI improvements and new fixes]()
LiveAgent 5.33 – Important UI improvements and new fixes
The LiveAgent 5.33 update is finally here and it’s bringing a couple of neat changes to our user interface, and… Learn More
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![Warm leads vs cold leads: how do they differ?]()
Warm leads vs cold leads: how do they differ?
There are many factors that contribute to the conversion of sales, but most marketing strategists can agree that the sales… Learn More
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![LiveAgent 5.32 – Design improvements and other fixes]()
LiveAgent 5.32 – Design improvements and other fixes
The new update brings important security fixes and a couple of new fixes. As usual, let’s start with some important… Learn More
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![LiveAgent 5.31 – New chat theme and additional app improvements]()
LiveAgent 5.31 – New chat theme and additional app improvements
Starting off with the big news first, our designers have been working on making LiveAgent look more up-to-date. That’s why… Learn More
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![10 Prospecting sales techniques that bring more deals]()
10 Prospecting sales techniques that bring more deals
Often it may seem that generating large amounts of new leads is all the rave. However, without a thorough prospecting… Learn More
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![How to use customer support to drive content marketing ideas]()
How to use customer support to drive content marketing ideas
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![Why you should care about customer journey touchpoints]()
Why you should care about customer journey touchpoints
Customer touchpoints have the power to alter the way your audience feels about your product or service. Knowing what touchpoints… Learn More
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