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TOP POST
![The 25 best WordPress live chat plugins]()
The 25 best WordPress live chat plugins
You may be asking yourself “What is the best live chat software for WordPress?” or “How can I add a… Learn More
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TOP POST
![15 templates to write awesome customer service emails]()
15 templates to write awesome customer service emails
Delivering great customer service across multiple channels can be time-consuming. Streamline the process by writing awesome customer service emails. Learn More
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TOP POST
![10 Reasons Why You Should Implement a Live Chat]()
10 Reasons Why You Should Implement a Live Chat
According to a survey of American online consumers, 68% engage in live chat. Read about 5 reasons why live chat… Learn More
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![LiveAgent 5.37 – More fixes and updates to our features]()
LiveAgent 5.37 – More fixes and updates to our features
Another round of LiveAgent updates revolves mostly around fixing some unpleasant issues with certain functionalities, and improving existing features. Let’s… Learn More
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![Branding elements]()
Branding elements
Regardless of which market you operate in, chances are that competition is fierce. Countless businesses are started every year all… Learn More
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![10 UX tips to level up your customer service]()
10 UX tips to level up your customer service
It’s common for businesses to gain loyal customers through various avenues, such as word-of-mouth marketing, online recommendations, and referrals. However,… Learn More
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![LiveAgent 5.36 – Improvements and fixes]()
LiveAgent 5.36 – Improvements and fixes
LiveAgent’s latest update comes with some improvements and fixes to already existing features and functionalities of your favorite help desk… Learn More
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![How can chatbots improve customer service?]()
How can chatbots improve customer service?
In recent years, more and more customers have moved online which means that businesses need to adapt their business strategy… Learn More
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![How LiveAgent’s customer support uses WhatsApp]()
How LiveAgent’s customer support uses WhatsApp
Instant messaging apps are all the rave these days. In particular, WhatsApp has been incredibly popular in the field of… Learn More
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![Top eight remote working tools to help you increase productivity]()
Top eight remote working tools to help you increase productivity
The one thing that has been proven and asserted multiple times in the current global business landscape is that work-from-home… Learn More
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![How to use localization to boost global customer experience]()
How to use localization to boost global customer experience
When was the last time you purchased something online? Would you have bought it if you couldn’t read the product… Learn More
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![Top email security tips for sales and marketing teams]()
Top email security tips for sales and marketing teams
The prevalence of phishing via malicious emails makes phishing a major threat to email security. Among the most common methods… Learn More
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