Blog
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TOP POST
![The 25 best WordPress live chat plugins]()
The 25 best WordPress live chat plugins
You may be asking yourself “What’s the best live chat for WordPress?” or “How can I add a live chat… Learn More
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TOP POST
![15 templates to write awesome customer service emails]()
15 templates to write awesome customer service emails
Delivering great customer service across multiple channels can be time-consuming. Streamline the process by writing awesome customer service emails. Learn More
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TOP POST
![10 Reasons Why You Should Implement a Live Chat]()
10 Reasons Why You Should Implement a Live Chat
According to a survey of American online consumers, 68% engage in live chat. Read about 5 reasons why live chat… Learn More
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![How to use localization to boost global customer experience]()
How to use localization to boost global customer experience
When was the last time you purchased something online? Would you have bought it if you couldn’t read the product… Learn More
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![Top email security tips for sales and marketing teams]()
Top email security tips for sales and marketing teams
The prevalence of phishing via malicious emails makes phishing a major threat to email security. Among the most common methods… Learn More
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![LiveAgent 5.35 – Another round of improvements and fixes]()
LiveAgent 5.35 – Another round of improvements and fixes
Another round of improvements, tweaks, and fixes is coming with the new LiveAgent 5.35 update. It’s bringing both significant and… Learn More
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![LiveAgent 5.34 – Bringing a plethora of improvements]()
LiveAgent 5.34 – Bringing a plethora of improvements
LiveAgent is coming with a new and updated version that brings a significant amount of fixes and some great improvements… Learn More
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![How to use WhatsApp for customer service]()
How to use WhatsApp for customer service
Using WhatsApp for customer service is an excellent way to create a direct communication channel between you and your clients.… Learn More
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![8 Best Practices to Improve Your eCommerce Store’s User Experience]()
8 Best Practices to Improve Your eCommerce Store’s User Experience
The term ‘eCommerce experience’ is quite broad, incorporating everything that goes into making an online buying experience easy and seamless… Learn More
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![Essential guide to brand experience]()
Essential guide to brand experience
As we interact with various companies and products every day, we encounter brand experiences. From your favorite coffee company to… Learn More
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![LiveAgent 5.33 – Important UI improvements and new fixes]()
LiveAgent 5.33 – Important UI improvements and new fixes
The LiveAgent 5.33 update is finally here and it’s bringing a couple of neat changes to our user interface, and… Learn More
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![Warm leads vs cold leads: how do they differ?]()
Warm leads vs cold leads: how do they differ?
There are many factors that contribute to the conversion of sales, but most marketing strategists can agree that the sales… Learn More
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