
Satur
SATUR travel agency is the largest Slovak travel agency with more than 100 years of experience and 90 000 satisfied clients, who have the opportunity to travel to more than… Read story
TicketA must-have organization tool for email ticketing
$15/agent/month
15 €/agent/month
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Ticket+ChatA robust multi-channel live chat and ticketing solution
$29/agent/month
29 €/agent/month
Everything in Ticket, plus:
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Most popular
All-inclusiveA powerful omnichannel helpdesk with 180+ features
$49/agent/month
49 €/agent/month
Everything in Ticket + chat, plus:
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FreeForever free account with some limitations
$0/agent/month
0 €/agent/month
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Everything in Ticket, plus:
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Everything in Ticket + chat, plus:
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Ticket
Ticket+Chat
All-inclusive
Free
00:00/02:25
LiveAgent pricing
Every business is different. We have a team of customer success managers ready to look at your specific use case.
Every trial starts with All-inclusive access and gives you access to all LiveAgent features for 14 days. A credit card is not required for trial signup. To continue using your account, you can submit your credit card details and upgrade to a paid version.
No. There are no contracts. We bill on a month-to-month basis. You can downgrade and upgrade your plan, and add or remove agents at any point in time. There are no setup fees, and customer service and product updates are free forever.
Absolutely Yes! We want companies to signup for our free LiveAgent plan, use the basic help desk features but at the same time, we need limits in place to reduce misuse. Therefore we can help smaller businesses to grow and potentially upgrade to our non-limited plans with a full stack of features.
Absolutely! We provide state-of-the-art security. Our accounts are hosted in renowned datacenters protected by 24-hour surveillance. We also work with numerous security researchers to make sure the app keeps up with the latest security standards. All accounts include SSL encryption to keep your data safe.
Yes, we do. If you are an enterprise company, please do reach out to us to learn more about the options. Alternatively, check our enterprise pricing or submit a request for a proposal.
Yes we do provide VIP support for customers requiring special SLAs. Take a look at our VIP page to find more information about VIP support.
We accept all major credit cards including Mastercard, VISA, Diners, and American Express. We also accept payments via PayPal. If you wish to use a different kind of payment method, please contact our customer support at support@liveagent.com.
We will only bill you for real usage. We will never charge you extra in case your customer service is seasonal, or whenever you need to add or remove agents in certain time.
We want to ensure that all our customers can enjoy and successfully utilize our service regardless of any conditions. If some customers use so much data or violate rules that it might affect other users, we may contact such contraveners and discuss changing their usage and limits or cancel their accounts. We also reserve the right to change the account limits without prior notice.
It's not technically possible to switch from a free account to a 14-day trial and vice versa. Don't worry, you can upgrade from a free account to a paid subscription anytime. Please note, you won't be able to go back to the free account after that. Bear in mind: free accounts have limitations in place so testing all the available LiveAgent features is possible only after upgrading to a paid plan or creating another 14-day free trial account.
To ensure lightning speed service, your account data will be located at the closest data center based on your geographical location. We currently have data centers in Dallas (USA), Newark (USA), London (UK), Frankfurt (Germany), Singapore (Singapore), and Bratislava (Slovakia). The data of our European customers are located in one of our European data centers and we are GDPR compliant.
We are here for you! Feel free to start a live chat conversation or email us at support@liveagent.com. Our support works 24/7, holidays included and we will be more than happy to help you with your question. We are also online on live chat and available through phone during business hours in most time zones.
The prices on the website don't include VAT, however the VAT is included in invoices depending on a couple of conditions. If the customer is based in the European Union, we don't add VAT in the invoice in case they have a valid VAT ID. If the customer is based in the European Union and doesn't have a valid VAT ID the VAT will be included in the invoice. If the customer is outside of the European Union, we don't include VAT in the invoices. If the customer is based in Slovakia it's mandatory for us to add VAT in the invoice.
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We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
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