SPAM filters

SPAM can be really annoying, especially in the work environment. SPAM messages can ruin your workflow and no one really wants to spend time deleting unsolicited emails. It’s better if they don’t get into your inbox in the first place.

Save the time of your support agents and fight against spam with automatic spam filtering in your helpdesk. LiveAgent implements the SpamAssassin anti-spam platform, which blocks spam.It uses a robust scoring framework and plug-ins to integrate a wide range of advanced heuristic and statistical analysis tests on email headers and body text including text analysis, Bayesian filtering, DNS blocklists, and collaborative filtering databases.

Knowledgebase resources

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