SPAM filters

Save the time of your support agents and fight against spam with automatic spam filtering in your helpdesk. LiveAgent implements the SpamAssassin anti-spam platform, which blocks spam.

It uses a robust scoring framework and plug-ins to integrate a wide range of advanced heuristic and statistical analysis tests on email headers and body text including text analysis, Bayesian filtering, DNS blocklists, and collaborative filtering databases.

Knowledgebase resources

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