If you received a large number of tickets over time, it can get really difficult to keep track of them and find the one you need. That’s why we have the filters feature available to help you keep your work organized.
You can create a new category named “Needs response” with filter status conditions: New + Open + Postponed so you can see all the tickets that need your response in one neat category.
Search for tickets with ease
Filter tickets by channel, customer, or any other custom filter to make searching easier. Try it today for free. No credit card required.Free trial
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