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A customer support software would be nothing without a good contact feature. 

View information about your customers, from basic contact info, language preferences, to any customer data captured in custom Contact fields. Every time someone contacts you, a new Contact is created in LiveAgent.

Contacts store:

  • Name
  • Avatar (photo)
  • Email
  • Phone
  • Contact groups
  • Timezone
  • Language
  • Note
  • Search Tickets of the contact
  • Custom Contact fields

Custom fields

You can add unlimited Custom fields to your Contacts.

Create rich customer profiles for free

Save all the essential info about your customers directly inside your help desk for free. Try it today. No credit card required.

Start free 14-day trial

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