Contacts

A customer support software would be nothing without a good contacts feature. 

View information about your customers, from basic contact info, language preferences, to any customer data captured in custom Contact fields. Every time someone contacts you, a new Contact is created in LiveAgent.

ContactsContacts

Contacts store:

  • Name
  • Avatar (photo)
  • Email
  • Phone
  • Contact groups
  • Timezone
  • Language
  • Note
  • Search Tickets of the contact
  • Custom Contact fields

ContactsAdding a Contact

Custom fields

You can add unlimited Custom fields to your Contacts.

Knowledgebase resources

Learn more details

Our website uses cookies. By continuing we assume your permission to deploy cookies, as detailed in our privacy and cookies policy.