Contacts
A customer support software would be nothing without a good contact feature.
View information about your customers, from basic contact info, language preferences, to any customer data captured in custom Contact fields. Every time someone contacts you, a new Contact is created in LiveAgent.
Contacts store:
- Name
- Avatar (photo)
- Phone
- Contact groups
- Timezone
- Language
- Note
- Search Tickets of the contact
- Custom Contact fields
Custom fields
You can add unlimited Custom fields to your Contacts.
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