Contacts

A customer support software would be nothing without a good contact feature. 

View information about your customers, from basic contact info, language preferences, to any customer data captured in custom Contact fields. Every time someone contacts you, a new Contact is created in LiveAgent.

Contacts store:

• Name
• Avatar (photo)
• Email
• Phone
• Contact groups
• Timezone
• Language
• Note
• Search Tickets of the contact
• Custom Contact fields

Custom fields

You can add unlimited Custom fields to your Contacts.

Knowledgebase resources

Learn more details