Valuable in every single industry

Discover how LiveAgent improves your automotive business.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
Used by
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Boost advocacy

Create a positive CX that will make your customers talk.

24%

Cut down response times

Improve first response rates with automated ticket routing.

37%

Decrease ticket volume

Reduce the influx of support tickets with a knowledge base.

Industry background

Helpdesk software for Automotive industry

Fasten your seat belt and get ahead of your competition with LiveAgent – the best help desk and live chat software.

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  • LiveAgent badge - Captera shortlist 2023
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Create personalized shopping experiences by providing support across various channels, including phone, live chat, and social media.

Respond to customer questions about your vehicles in real-time, just as if you were physically present in the showroom.

Monitor your website visitors’ behavior, start a conversation, provide impeccable support, build up trust, and secure the deal.

Tailored customer support

Every customer is different, since his / her needs are different as well. It’s better to know the expectations at the beginning than give incorrect information. LiveAgent for car dealers gives you a plenty of options to be in touch with your future loyal customers – either through real-time live chat placed on your website, built-in call center or old-fashioned mails. With all of these different options you can hit the nail on the head.

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Provide light-speed answers

Just like the cars you are selling to your customers are getting faster and faster, the customers want to have answers to their questions even faster. Regular e-mails are part of history, just like cars built on the steam engine. LiveAgent for car dealers can bring you a real-time answers in a couple of clicks. All it takes is simply place a LiveAgent on your automotive website. Do you know what’s even better? With real-time projection you can see what your customers are typing even before they hit the enter button. Now, isn’t that fast enough?

Reach the 1st place faster

Your competition never sleeps. Well, to be honest, the competition in general never sleeps. Make your way to the 1st place as winner and satisfy your customer with rocking help desk software because “The winner takes it all”. Be the one, who does it now. Don’t stop, keep moving with LiveAgent for car dealers.

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Personal guidance on your customers' journey

Customers spend time and carefully consider each option before they decide to purchase a new vehicle. Accelerate the future success of your car dealership with live chat. Treat your customers to a new communication strategy model and let them know that you are here for them 24/7.

Book a demo on a day that suits you most

Schedule a demo

Speak with a LiveAgent sales manager

Get a jump start on the competition and schedule a one-on-one call with one of our customer success representatives, to see how LiveAgent can benefit your business.

What you will learn during the demo

  • How to achieve your business goals with LiveAgent
  • Which plan is right for you based on your business goals
  • How LiveAgent works
  • Answers to any questions you may have about pricing, service, integrations, and features
and much more…

“Approach each customer with the idea of helping him or her to solve a problem or achieve a goal, not of selling a product or service.” – Brian Tracy

Andrej Saxon, Sales manager

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Save more with LiveAgent

Analyze and compare LiveAgent with different customer support solutions and choose one with the most relevant features for your industry and the best price.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and discover the positive impact of the implementation of help desk software on automotive industry

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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FAQ

Why should an automotive company have help desk software?

In the automotive business, agents must solve clients' problems efficiently. Help desk software helps to do this and track the history of issues and the way they were solved. This way, an automotive company can retain its customers.

Why should your automotive company choose LiveAgent as help desk software?

LiveAgent is highly flexible help desk software that enables you to create a help desk that fits your company's needs. It has a simple and intuitive interface and comes with many features, making it easier to manage all the incoming requests.

How can your automotive company benefit from LiveAgent?

LiveAgent is a comprehensive help desk software with many features and flexible pricing plans to suit all kinds of businesses. The main benefit of LiveAgent is that it is highly adaptable to any business environment.

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Use our customer email templates to invite users to join your customer portal, reset their password, provide feedback, and more.

Customer portal email templates

The given text contains various email templates related to the customer portal platform. These templates include password reset, feedback, and invitation email templates. They provide instructions to customers on how to reset their password, request feedback, and access the platform. The company also emphasizes the importance of their customers' feedback in order to improve their services. Overall, the templates aim to assist customers with using the customer portal effectively.

Learn and implement these 15 Best Help Desk Practices such as; Help Desk Metrics to provide even more stellar customer service.

Help desk best practices

Help desk software is crucial for businesses of all sizes and industries to track and solve customer issues effectively. To improve the performance and quality of customer support, implementing IT help desk best practices is essential. These include selecting the right help desk software, having a single point of contact, automating processes, incorporating Service Level Agreements, creating dedicated support teams, offering a self-service portal, building a comprehensive knowledge base, tracking key metrics, setting up third-party integrations, providing employee training, collecting customer feedback, and taking care of the help desk team.

Free help desk ticketing system is a tool that helps you organize operations, processes, and all other tasks within your customer service department.

Free helpdesk ticketing system

The article discusses the benefits of implementing free help desk software for companies. It explains that such software can help organize operations and tasks within customer service and support, leading to faster resolution of support requests. The article also discusses the importance of offering digital tools, such as live chat and social media channels, to meet customer expectations. The use of a help desk ticketing system, whether free or paid, is also highlighted as essential for organizing customer interactions and providing valuable data for improving customer service. Finally, the article notes the advantages of free help desk software, including the ability to sort and organize requests from multiple channels in one dashboard, and offers advice on selecting the best tool for a company's needs.

A help desk is a very important part of your customer service. The main task help desk support is to fix and resolve customer's problems. Look for more.

Helpdesk support

Companies that prioritize customer service should have helpdesk support to easily communicate with customers about technical problems and questions. However, if a company does not engage in activities that require help desk support, there is no need to introduce it. LiveAgent offers helpdesk software for businesses of all sizes.

LiveAgent is able to fulfill the requirements of several business spheres. See how LiveAgent can fit your requirements and improve your customer support.

One help desk solution for different industries

LiveAgent is a versatile help desk solution that can be used in various industries. It offers benefits such as no setup fee and 24/7 customer service. With LiveAgent, businesses can improve their customer experience, cut down response times, and decrease ticket volume. It is adaptable to the needs of different industries, with use cases and testimonials available. A free trial is available for 7 or 30 days, and no credit card is required.

Sales has always been a game of speed and numbers. Responsive and customer-centric sales teams have always had the advantage over slower teams.

Why sales teams need live chat and instant demo solutions

Sales teams need to prioritize speed and responsiveness in order to attract and retain new customers, particularly in the COVID-19 era. Inbound sales leads expect quick and detailed information, often relying on virtual sales meetings and demos to assess potential solutions. Live Chat and Instant Demo solutions can make a significant difference in converting leads to customers, with companies who respond within an hour being 7x more likely to have meaningful conversations with decision-makers. Chat widgets such as LiveAgent enable instant responses without negatively affecting website loading speed. Instant Online Demos, provided through solutions like CrankWheel, are a cost and time-effective way to convert new leads. The use of video in customer service is increasingly important, while real-time customer support has become essential for businesses to retain customers and increase revenue.

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