To integrate Slack with LiveAgent, please follow the integration instructions below.
Notification templates can be also customized in Slack configuration section after successful integration.
All messages from LiveAgent are send via LiveAgent Bot user in your Slack workspace, this bot however will not respond to any messages yet.
In case you need any help with the setup, feel free to contact us.
Slack is a free cloud-based team collaboration tool packed with native apps for iOS and Android.
The integration plugin we offer will give you an option to automatically receive a notification in a selected Slack channel for:
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We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.