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The right help desk software
for any startup

LiveAgent is a dedicated multi-channel help
desk software suitable for companies of any size.
Get the startup deal now

Used by

Forbes logo
airbus logo
Nascar logo
USC logo
eSky logo
Slido green logo

Manage your communication
from one place

Our ticketing system handles everything – emails, live chat, call center, social media, messaging apps, and a customer portal with a knowledge base

LiveAgent - multichannel help desk

and many more… and many more

Apply now

Advantages of using LiveAgent
for your startup

An excellent help desk software offers a variety of tools for easier customer support interactions

Customer happiness

Improved customer interaction

Our ticketing system can help you manage all customer service channels from one dashboard so you can provide effective support. Solve customer queries faster, make customers happier, and grow a loyal customer base for your startup. LiveAgent offers many features to help you improve productivity and automate tasks to save your time. 

Learn more about ticketing

Business success

Accelerated growth

Providing amazing customer support from an early start can help you get better customer feedback, gain customer loyalty, and become successful. Streamline your sales and go above customer expectations with our live chat widget and use it to give advice. Providing relevant information can encourage customers to make a purchase.

Learn more about live chat

Brand awareness

Wider reach and smarter marketing

LiveAgent can help you with all sides of marketing communication. Send newsletters easily thanks to email templates and customer segmentation, or use our social media integrations to handle customer service requests. Integrate Facebook, Instagram, Twitter, Viber, or WhatsApp, and grow your online community.

Learn more about social media

Improve agent's productivity with LiveAgent's canned responses

Agent productivity

Efficient agent workflow

You don’t have to extend your work day to handle individual customers after business hours. LiveAgent’s effective tools help you deal with incoming tickets and save your precious time. Streamline the customer journey offline thanks to the self-service portal and solve simple issues with predefined answers.

Learn more about knowledge base

What can LiveAgent offer for your business?

Take a look at what you get when you decide to use LiveAgent as a dedicated help desk solution for your startup.

Multi-channel
help desk

Ticketing with emails, chats, calls, customer portal, and social media – Facebook, Twitter, Instagram, and Viber

Features and
integrations

Take advantage of more than 130 productivity features and over 190 integrations with other useful software

24/7
Customer support

Contact us 24/7 via email, call, or live chat whenever you need help. You can also browse our customer portal

Fair pricing
plans

Our pricing won’t ruin your budget. Choose one of our three plans and get the right toolset for your business

Get our exclusive offer for startups

Qualification conditions for our special startup deal:

  • You must be a new LiveAgent customer
  • Angel, Pre-seed, Seed, and Series A rounds funding only
  • Your company has up to 40 employees
  • Your company has up to $1 million ARR
  • You must be an online/digital service startup

Here’s what you get in our special deal:

  • Free 6 months of our Large plan for up to 40 agents
  • A discount for one of our plans for the next six months
Get the startup deal now

Most popular

$49

month

Large business

Everything in Medium plan, plus:

  • Call center support
  • Video call
  • IVR
  • Call routing and transfers
  • Hardware IP phone
  • Unlimited call recordings

Special offer for Startups

$0

for 6 months

Large plan

Over 190 CMS & Payment Gateways integrations with LiveAgent

Integrate, Automate, Innovate

Explore all integrations

Use cases

Ideal for any use and occasion

LiveAgent is an excellent startup customer service software for any type of niche. Whether you need to improve response times, give more communication options to your sales teams, or simply grow your business, LiveAgent is here for you. Take a look at how you can use LiveAgent to improve various areas of your business.

Take a look at success stories

Common reasons why companies switch to
help desk software

Take a look at some of the most beneficial reasons why companies switch to help desk software.

More customers

Grow your customer base

Better customer support leads to more customers through word-of-mouth. Most customers would recommend a company to a friend after a positive experience. Grow your customer base thanks to positive recommendations from your loyal customers.

  • Provide positive experiences and get better customer feedback
  • Grow your customer base thanks to awesome support with LiveAgent
Chart

77 %

recommend businesses with great support

Grow your customer base with LiveAgent. Most customers would recommend a company to a friend after having a positive experience with customer support.

Better earnings

Improve your sales and earnings

Use your platform to increase sales by providing great customer support, purchasing advice, and choice recommendations Your customers will be thankful for your quality service and much more willing to send money your way when they feel supported.

  • Streamline the customer journeys and improve your support
  • Sell more to your customers and increase your earnings
Chart

86 %

of customers pay more for great support

LiveAgent can help you improve your earnings. Most customers are willing to spend more money if they get a great customer experience in return.

Increased retention

Gain strong customer loyalty

Happy customers who receive reliable support from their favorite companies are more likely to buy from them again. LiveAgent can help you improve your customer retention and build strong customer loyalty across every convenient customer channel available to you.

  • Get into a strong position on the market and stay ahead of your competition
  • Help customers find solutions and build a strong sense of loyalty toward your brand
Chart

96 %

of customers think customer service is important

Build customer loyalty thanks to great support with LiveAgent features. Almost all customers consider customer service important when choosing loyalty to a brand.

Medal

Start using LiveAgent now!

Try all that we have to offer with a free 30-day trial

Get your startup deal Schedule a demo
  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time

Save more without compromise

Don’t overpay for key features to increase your agent productivity. Compare LiveAgent help desk software with alternative
options and find out how you can save more regardless of company size.

Testimonials

Get LiveAgent and join 7000 happy clients

Sign up for FREE
  • Roman Bosch
    It’s a pleasure to have a great portal that improves our customer service.
    Roman Bosch , Partly
  • Christine Preusler
    LiveAgent empowers our agents to provide better, faster, and more accurate support.
    Christine Preusler , HostingAdvice
  • Karl Dieterich
    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
    Karl Dieterich , Covomo
  • Hendrik Henze
    We have been using LiveAgent since August and we are really satisfied with it.
    Hendrik Henze , HEWO Internetmarketing
  • Razvan Sava
    Since we are using LiveAgent our response time improved by 60%.
    Razvan Sava , Webmaster Deals
  • Taras Baca
    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
    Taras Baca , XperienceHR
  • Andrej Ftomin
    I have to say, I have never experienced such a professional customer approach.
    Andrej Ftomin , TAZAR Group
  • Matt Janaway
    We find LiveAgent to be the best live chat solution by far.
    Matt Janaway , The Workplace Depot
  • Viviane Carter
    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
    Viviane Carter , CSI Products
  • Christian Lange
    With LiveAgent we’re able to give our customers support wherever they are.
    Christian Lange , Lucky-Bike
  • Jens Malmqvist
    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
    Jens Malmqvist , Projure
  • Catana Alexandru
    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
    Catana Alexandru , Websignal
  • Jan Wienk
    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
    Jan Wienk , All British Casino
  • Allan Bjerkan
    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
    Allan Bjerkan , Norske Automaten
  • Sissy Böttcher
    We like it because it is easy to use and offers great functionality, such as useful reporting features.
    Sissy Böttcher , Study Portals
  • Peter Koning
    We love LiveAgent - it makes supporting our customers easy.
    Peter Koning , TypoAssassin
  • Aranzazu F
    We like to offer our customers the best support experience. That’s why we chose LiveAgent.
    Aranzazu F , Factorchic
  • Rick Nuske
    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
    Rick Nuske , MyFutureBusiness
  • Vojtech Kelecsenyi
    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
    Vojtech Kelecsenyi , 123-Nakup
  • Rafael Kobalyan
    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
    Rafael Kobalyan , Betconstruct
  • Martin Drugaj
    We’ve been using LiveAgent since 2013. We can't imagine working without it.
    Martin Drugaj , Atomer
  • Ivan Golubović
    It's a cost-effective solution that can help you with a large amount of support requests via different channels.
    Ivan Golubović , AVMarket
  • Rustem Gimaev
    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
    Rustem Gimaev , Antalya Consulting Language Center
  • Randy Bryan
    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
    Randy Bryan , tekRESCUE
  • Timothy G. Keys
    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
    Timothy G. Keys , Marietta Corporation
  • Mihaela Teodorescu
    The support team always responded promptly with quick to implement solutions.
    Mihaela Teodorescu , eFortuna
  • Hilda Andrejkovičová
    It helps us categorize the nature of the tickets and statistically track what our clients need most.
    Hilda Andrejkovičová , TrustPay
  • Alexandra Danišová
    We see LiveAgent as a great tool for communicating with customers.
    Alexandra Danišová , Nay
  • Samuel Smahel
    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
    Samuel Smahel , m:zone
  • David Chandler
    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
    David Chandler , Volterman

The best value for your money

We carefully selected features in our pricing plans so you can pick the most affordable plan with the best value. Pay only for what you use without breaking your budget.

30 Day Trial
No Credit Card required
and many more
$15 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
Try for FREE
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
Try for FREE
$49 month

Most Popular

Special offer for Startups

$0

for 6 months

Large plan

Large business

  • Everything in Medium plus
  • 40 email addresses
  • 10 live chat buttons
  • WhatsApp
Try for FREE
$0 month

Free

  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form
Create
Compare plans →
Awards

Happy customers are the best customers

We offer concierge migration services from most of the popular help desk solutions.

View more

* At LiveAgent, we are passionate about working with startups that push boundaries with new and disruptive technology. Our goal is to create a strong community of partners who share our excitement for innovation and progress. We greatly value our partnerships, which are based on trust and respect.

We are open to a variety of ideas and invite different startups to apply to our program. We review each application carefully and make decisions based on the focus of our startup program. While innovation is at the heart of our interests, we have chosen not to include startups involved in areas like crypto, casino, betting, and adult websites. This approach ensures that we align with startups that share our vision for a positive and transformative impact in the tech world. By maintaining high standards, we aim to cultivate a space that encourages ethical innovation and sets a positive example for the community.

Related Articles to Startups
Boost customer support with LiveAgent's all-in-one help desk software. Try free—no credit card needed! Live chat, ticketing & more!"

Landing PPC Archive - LiveAgent

Boost customer support with LiveAgent's all-in-one help desk software. Try free—no credit card needed! Live chat, ticketing & more!"

Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available.

Features

Explore LiveAgent's powerful multi-channel help desk features—ticketing, live chat, call center, and more. Boost support efficiency today!

LiveAgent plans start at $15/agent/mo and include email ticketing, live chat feature, knowledge base, and more. The full package is available at $69/agent/mo.

LiveAgent Pricing

Explore LiveAgent's affordable pricing plans starting at $15/agent/month. Powerful features, 30-day free trial, no credit card needed!"

LiveAgent provides a large number of integrations in the form of plugins. Check out all the available integration solutions right now.

Integrations

Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.

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