The right help desk software
for any startup

LiveAgent is a dedicated multi-channel help
desk software suitable for companies of any size.

Get the startup deal now

Used by

Free 6 months of our Large plan

Additional 6 months for 50% off

The right customer service software for your startup

Provide the best customer experience with LiveAgent – a multi-channel customer support platform. Increase customer satisfaction with email, live chat, social media, calls, or a self-service portal.

Qualification conditions for our special startup deal:

New to LiveAgent's growing family of customers
In the funding stages of Angel, Pre-seed, Seed, or Series A rounds
An innovative online startup with a team of no more than 40 employees
Generating an Annual Recurring Revenue (ARR) of up to $1 million
Committed to ethical and socially responsible business practices

Get your startup deal

No Setup Fee No Credit Card required

Manage your communication
from one place

Our ticketing system handles everything – emails, live chat, call center, social media, messaging apps, and a customer portal with a knowledge base

and many more…

Apply now

Advantages of using LiveAgent
for your startup

An excellent help desk software offers a variety of tools for easier customer support interactions

Customer happiness

Improved customer interaction

Our ticketing system can help you manage all customer service channels from one dashboard so you can provide effective support. Solve customer queries faster, make customers happier, and grow a loyal customer base for your startup. LiveAgent offers many features to help you improve productivity and automate tasks to save your time.

Learn more about ticketing

Business success

Accelerated growth

Providing amazing customer support from an early start can help you get better customer feedback, gain customer loyalty, and become successful. Streamline your sales and go above customer expectations with our live chat widget and use it to give advice. Providing relevant information can encourage customers to make a purchase.

Learn more about live chat

Brand awareness

Wider reach and smarter marketing

LiveAgent can help you with all sides of marketing communication. Send newsletters easily thanks to email templates and customer segmentation, or use our social media integrations to handle customer service requests. Integrate Facebook, Instagram, Twitter, Viber, or WhatsApp, and grow your online community.

Learn more about social media

Agent productivity

Efficient agent workflow

You don’t have to extend your work day to handle individual customers after business hours. LiveAgent’s effective tools help you deal with incoming tickets and save your precious time. Streamline the customer journey offline thanks to the self-service portal and solve simple issues with predefined answers.

Learn more about knowledge base

What can LiveAgent offer for your business?

Take a look at what you get when you decide to use LiveAgent as a dedicated help desk solution for your startup.

Multi-channel
help desk

Ticketing with emails, chats, calls, customer portal, and social media – Facebook, Twitter, Instagram, and Viber

Features and
integrations

Take advantage of more than 130 productivity features and over 190 integrations with other useful software

24/7
Customer support

Fair pricing
plans

Our pricing won’t ruin your budget. Choose one of our three plans and get the right toolset for your business

Get our exclusive offer for startups

Qualification conditions for our special startup deal:

You must be a new LiveAgent customer
Angel, Pre-seed, Seed, and Series A rounds funding only
Your company has up to 40 employees
Your company has up to $1 million ARR
You must be an online/digital service startup

Here’s what you get in our special deal:

Free 6 months of our Large plan for up to 40 agents
A discount for one of our plans for the next six months

Get the startup deal now

$49

month

Large business

Everything in Medium plan, plus:

Call center support
Video call
IVR
Call routing and transfers
Hardware IP phone
Unlimited call recordings

Special offer for Startups

$0

for 6 months

Large plan

Over 190 CMS & Payment Gateways integrations with LiveAgent

Integrate, Automate, Innovate

Explore all integrations

Use cases

Ideal for any use and occasion

LiveAgent is an excellent startup customer service software for any type of niche. Whether you need to improve response times, give more communication options to your sales teams, or simply grow your business, LiveAgent is here for you. Take a look at how you can use LiveAgent to improve various areas of your business.

Take a look at success stories

Common reasons why companies switch to
help desk software

Take a look at some of the most beneficial reasons why companies switch to help desk software.

More customers

Grow your customer base

Better customer support leads to more customers through word-of-mouth. Most customers would recommend a company to a friend after a positive experience. Grow your customer base thanks to positive recommendations from your loyal customers.

Provide positive experiences and get better customer feedback
Grow your customer base thanks to awesome support with LiveAgent

77 %

recommend businesses with great support

Grow your customer base with LiveAgent. Most customers would recommend a company to a friend after having a positive experience with customer support.

Better earnings

Improve your sales and earnings

Use your platform to increase sales by providing great customer support, purchasing advice, and choice recommendations Your customers will be thankful for your quality service and much more willing to send money your way when they feel supported.

Streamline the customer journeys and improve your support
Sell more to your customers and increase your earnings

86 %

of customers pay more for great support

LiveAgent can help you improve your earnings. Most customers are willing to spend more money if they get a great customer experience in return.

Increased retention

Gain strong customer loyalty

Happy customers who receive reliable support from their favorite companies are more likely to buy from them again. LiveAgent can help you improve your customer retention and build strong customer loyalty across every convenient customer channel available to you.

Get into a strong position on the market and stay ahead of your competition
Help customers find solutions and build a strong sense of loyalty toward your brand

96 %

of customers think customer service is important

Build customer loyalty thanks to great support with LiveAgent features. Almost all customers consider customer service important when choosing loyalty to a brand.

Start using LiveAgent now!

Try all that we have to offer with a free 30-day trial

Get your startup deal Schedule a demo

✓ No setup fee
✓ Customer service 24/7
✓ No credit card required
✓ Cancel any time

Save more without compromise

Don’t overpay for key features to increase your agent productivity. Compare LiveAgent help desk software with alternative
options and find out how you can save more regardless of company size.

Testimonials

Get LiveAgent and join 7000 happy clients

It’s a pleasure to have a great portal that improves our customer service.
Roman Bosch , Partly
LiveAgent empowers our agents to provide better, faster, and more accurate support.
Christine Preusler , HostingAdvice
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Karl Dieterich , Covomo
We have been using LiveAgent since August and we are really satisfied with it.
Hendrik Henze , HEWO Internetmarketing
Since we are using LiveAgent our response time improved by 60%.
Razvan Sava , Webmaster Deals
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Taras Baca , XperienceHR
I have to say, I have never experienced such a professional customer approach.
Andrej Ftomin , TAZAR Group
We find LiveAgent to be the best live chat solution by far.
Matt Janaway , The Workplace Depot
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Viviane Carter , CSI Products
With LiveAgent we’re able to give our customers support wherever they are.
Christian Lange , Lucky-Bike
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Jens Malmqvist , Projure
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
Catana Alexandru , Websignal
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
Jan Wienk , All British Casino
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Allan Bjerkan , Norske Automaten
We like it because it is easy to use and offers great functionality, such as useful reporting features.
Sissy Böttcher , Study Portals
We love LiveAgent - it makes supporting our customers easy.
Peter Koning , TypoAssassin
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Aranzazu F , Factorchic
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Rick Nuske , MyFutureBusiness
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Vojtech Kelecsenyi , 123-Nakup
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Rafael Kobalyan , Betconstruct
We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Rustem Gimaev , Antalya Consulting Language Center
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Randy Bryan , tekRESCUE
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Timothy G. Keys , Marietta Corporation
The support team always responded promptly with quick to implement solutions.
Mihaela Teodorescu , eFortuna
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Hilda Andrejkovičová , TrustPay
We see LiveAgent as a great tool for communicating with customers.
Alexandra Danišová , Nay
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Samuel Smahel , m:zone
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
David Chandler , Volterman

The best value for your money

We carefully selected features in our pricing plans so you can pick the most affordable plan with the best value. Pay only for what you use without breaking your budget.

30 Day Trial

No Credit Card required

and many more

Compare plans →

Happy customers are the best customers

We offer concierge migration services from most of the popular help desk solutions.

At LiveAgent, we are passionate about working with startups that push boundaries with new and disruptive technology. Our goal is to create a strong community of partners who share our excitement for innovation and progress. We greatly value our partnerships, which are based on trust and respect.

We are open to a variety of ideas and invite different startups to apply to our program. We review each application carefully and make decisions based on the focus of our startup program. While innovation is at the heart of our interests, we have chosen not to include startups involved in areas like crypto, casino, betting, and adult websites. This approach ensures that we align with startups that share our vision for a positive and transformative impact in the tech world. By maintaining high standards, we aim to cultivate a space that encourages ethical innovation and sets a positive example for the community.