The right help desk software
for any startup

LiveAgent is a dedicated multi-channel help
desk software suitable for companies of any size.

Used by

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airbus logo
Nascar logo
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Manage your communication
from one place

Our ticketing system handles everything – emails, live chat, call center, social media, messaging apps, and a customer portal with a knowledge base

LiveAgent - multichannel help desk

Advantages of using LiveAgent
for your startup

An excellent help desk software offers a variety of tools for easier customer support interactions

Customer happiness

Improved customer interaction

Our ticketing system can help you manage all customer service channels from one dashboard so you can provide effective support. Solve customer queries faster, make customers happier, and grow a loyal customer base for your startup. LiveAgent offers many features to help you improve productivity and automate tasks to save your time. 

Business success

Accelerated growth

Providing amazing customer support from an early start can help you get better customer feedback, gain customer loyalty, and become successful. Streamline your sales and go above customer expectations with our live chat widget and use it to give advice. Providing relevant information can encourage customers to make a purchase.

Brand awareness

Wider reach and smarter marketing

LiveAgent can help you with all sides of marketing communication. Send newsletters easily thanks to email templates and customer segmentation, or use our social media integrations to handle customer service requests. Integrate Facebook, Instagram, Twitter, Viber, or WhatsApp, and grow your online community.

Improve agent's productivity with LiveAgent's canned responses

Agent productivity

Efficient agent workflow

You don’t have to extend your work day to handle individual customers after business hours. LiveAgent’s effective tools help you deal with incoming tickets and save your precious time. Streamline the customer journey offline thanks to the self-service portal and solve simple issues with predefined answers.

What can LiveAgent offer for your business?

Take a look at what you get when you decide to use LiveAgent as a dedicated help desk solution for your startup.

help desk

Ticketing with emails, chats, calls, customer portal, and social media – Facebook, Twitter, Instagram, and Viber

Features and

Take advantage of more than 130 productivity features and over 190 integrations with other useful software

Customer support

Contact us 24/7 via email, call, or live chat whenever you need help. You can also browse our customer portal

Fair pricing

Our pricing won’t ruin your budget. Choose one of our three plans and get the right toolset for your business

Get our exclusive offer for startups

Qualification conditions for our special startup deal:

  • You must be a new LiveAgent customer
  • Angel, Pre-seed, Seed, and Series A rounds funding only
  • Your company has up to 40 employees
  • Your company has up to $1 million ARR
  • You must be an online/digital service startup

Here’s what you get in our special deal:

  • Free 6 months of our Large plan for up to 40 agents
  • A discount for one of our plans for the next six months



Large business

Everything in Medium plan, plus:

  • Call center support
  • Video call
  • IVR
  • Call routing and transfers
  • Hardware IP phone
  • Unlimited call recordings

Special offer for Startups


for 6 months

Large plan

Over 190 CMS & Payment Gateways integrations with LiveAgent

Integrate, Automate, Innovate

Use cases

Ideal for any use and occasion

LiveAgent is an excellent startup customer service software for any type of niche. Whether you need to improve response times, give more communication options to your sales teams, or simply grow your business, LiveAgent is here for you. Take a look at how you can use LiveAgent to improve various areas of your business.

Common reasons why companies switch to
help desk software

Take a look at some of the most beneficial reasons why companies switch to help desk software.

More customers

Better customer support leads to more customers through word-of-mouth. Most customers would recommend a company to a friend after a positive experience. Grow your customer base thanks to positive recommendations from your loyal customers.

  • Provide positive experiences and get better customer feedback
  • Grow your customer base thanks to awesome support with LiveAgent

77 %

recommend businesses with great support

Grow your customer base with LiveAgent. Most customers would recommend a company to a friend after having a positive experience with customer support.

Better earnings

Use your platform to increase sales by providing great customer support, purchasing advice, and choice recommendations Your customers will be thankful for your quality service and much more willing to send money your way when they feel supported.

  • Streamline the customer journeys and improve your support
  • Sell more to your customers and increase your earnings

86 %

of customers pay more for great support

LiveAgent can help you improve your earnings. Most customers are willing to spend more money if they get a great customer experience in return.

Increased retention

Happy customers who receive reliable support from their favorite companies are more likely to buy from them again. LiveAgent can help you improve your customer retention and build strong customer loyalty across every convenient customer channel available to you.

  • Get into a strong position on the market and stay ahead of your competition
  • Help customers find solutions and build a strong sense of loyalty toward your brand

96 %

of customers think customer service is important

Build customer loyalty thanks to great support with LiveAgent features. Almost all customers consider customer service important when choosing loyalty to a brand.


Start using LiveAgent now!

Try all that we have to offer with a free 30-day trial

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
  • ✓ Cancel any time

Save more without compromise

Don’t overpay for key features to increase your agent productivity. Compare LiveAgent help desk software with alternative
options and find out how you can save more regardless of company size.


Get LiveAgent and join 7000 happy clients

  • Roman Bosch
    It’s a pleasure to have a great portal that improves our customer service.
    Roman Bosch Partly
  • Christine Preusler
    LiveAgent empowers our agents to provide better, faster, and more accurate support.
    Christine Preusler HostingAdvice
  • Karl Dieterich
    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
    Karl Dieterich Covomo
  • Hendrik Henze
    We have been using LiveAgent since August and we are really satisfied with it.
    Hendrik Henze HEWO Internetmarketing
  • Razvan Sava
    Since we are using LiveAgent our response time improved by 60%.
    Razvan Sava Webmaster Deals
  • Taras Baca
    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
    Taras Baca XperienceHR
  • Andrej Ftomin
    I have to say, I have never experienced such a professional customer approach.
    Andrej Ftomin TAZAR Group
  • Matt Janaway
    We find LiveAgent to be the best live chat solution by far.
    Matt Janaway The Workplace Depot
  • Viviane Carter
    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
    Viviane Carter CSI Products
  • Christian Lange
    With LiveAgent we’re able to give our customers support wherever they are.
    Christian Lange Lucky-Bike
  • Jens Malmqvist
    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
    Jens Malmqvist Projure
  • Catana Alexandru
    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
    Catana Alexandru Websignal
  • Jan Wienk
    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
    Jan Wienk All British Casino
  • Allan Bjerkan
    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
    Allan Bjerkan Norske Automaten
  • Sissy Böttcher
    We like it because it is easy to use and offers great functionality, such as useful reporting features.
    Sissy Böttcher Study Portals
  • Peter Koning
    We love LiveAgent - it makes supporting our customers easy.
    Peter Koning TypoAssassin
  • Aranzazu F
    We like to offer our customers the best support experience. That’s why we chose LiveAgent.
    Aranzazu F Factorchic
  • Rick Nuske
    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
    Rick Nuske MyFutureBusiness
  • Vojtech Kelecsenyi
    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
    Vojtech Kelecsenyi 123-Nakup
  • Rafael Kobalyan
    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
    Rafael Kobalyan Betconstruct
  • Martin Drugaj
    We’ve been using LiveAgent since 2013. We can't imagine working without it.
    Martin Drugaj Atomer
  • Ivan Golubović
    It's a cost-effective solution that can help you with a large amount of support requests via different channels.
    Ivan Golubović AVMarket
  • Rustem Gimaev
    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
    Rustem Gimaev Antalya Consulting Language Center
  • Randy Bryan
    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
    Randy Bryan tekRESCUE
  • Timothy G. Keys
    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
    Timothy G. Keys Marietta Corporation
  • Mihaela Teodorescu
    The support team always responded promptly with quick to implement solutions.
    Mihaela Teodorescu eFortuna
  • Hilda Andrejkovičová
    It helps us categorize the nature of the tickets and statistically track what our clients need most.
    Hilda Andrejkovičová TrustPay
  • Alexandra Danišová
    We see LiveAgent as a great tool for communicating with customers.
    Alexandra Danišová Nay
  • Samuel Smahel
    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
    Samuel Smahel m:zone
  • David Chandler
    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
    David Chandler Volterman

The best value for your money

We carefully selected features in our pricing plans so you can pick the most affordable plan with the best value. Pay only for what you use without breaking your budget.

30 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management

Special offer for Startups


for 6 months

Large plan

$0 month


  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

Happy customers are the best customers​

We offer concierge migration services from most of the popular help desk solutions on the market.

LiveAgent's award badges

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required
G2 Crowd

At LiveAgent, we believe that working with startups is more than just a business transaction, it’s about creating a community of like-minded individuals who share the same passion for innovation, ethics, and forward-thinking. We truly value our partnerships and are dedicated to ensuring that our relationships are built on mutual trust and respect. We understand that not all business practices align with our values, and it’s with a heavy heart that we must decline applications from startups involved in activities like crypto, casino, betting, adult websites, or anything that may be deemed questionable or unethical. We hope that by upholding our high standards, we can create a positive impact in the world and inspire others to do the same.

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Call Center Compliance

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Live support

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Take a tour of LiveAgent

LiveAgent is a comprehensive customer service software that improves satisfaction and offers features like automated ticketing and real-time interactions. It is a reliable alternative to ZenDesk, providing integrations and valuable content for online businesses. Customers praise its value for money and excellent support.

When a new ticket shows up, no one owns it. Once you open the ticket, you can assign it to a department or to a certain agent. You can set up the criteria.

Assign ticket

LiveAgent is a customer service software that improves engagement and streamlines support. It offers customization, ticketing systems, and integrations.

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