Customer Service Templates

A variety of engaging cold sales emails.

Guest post pitch emails that’ll stand out.

Customer appreciation emails — are they a necessity? Considering the fierce competition in today’s marketplace and the fact that as much as 80% of a company’s future revenue will come from 20% of their existing customers – according to the Gartner Group – building long-term relationships with customers and nurturing customer loyalty has never been more critical for businesses. Sending … Read More

Useful tips and templates for starting an email

Useful tips and templates for email endings.

B2B referral email templates that will land you referrals from your best clients.

Various studies have found that:  A dissatisfied customer will tell between 9-15 people about their negative experience with a business It takes an average of 12 positive experiences to make up for one unresolved negative experience Customers who give your business a 5-star rating on a scale from 1 to 5 are 6x more likely … Read More

Onboard customers without wasting time.

Pre-made verification templates to verify your customer’s identities.

Improve your product and build meaningful connections.

Engaging webinar sneak peek emails that will maximize attendance and registrations.

Engage customers and send out gated content with ease.

Email templates that will help you share external articles in which your brand is mentioned.

Email templates for promoting externally published articles that backlink to your site.

Email templates for essential must-read pieces of information.

Market your business and products effectively with our case study email templates.

Engaging newsletter sign-up email templates.

Engage your customers and make a long lasting impression.

Customer service follow-up email templates that improve customer satisfaction.

Check out these apology email templates for when things go awry.

Answer feature request emails professionally.

First contact call center scripts for efficient problem resolution.

Learn how to end phone calls on a positive note.

Engaging templates that entice customers to answer email surveys.

Order confirmation email templates that will boost conversions and revenue.

Learn how to ask for discounts and answer discount requests.

Customer feedback response templates for negative and positive reviews.

Start boosting sales with our testimonial email requests.

Learn how to reject customers professionally.

Learn how to make unhappy customers happy again.

Templates that showcase how to onboard clients properly.

Reminder emails that ensure high conversion rates.

Post-purchase email templates that will strengthen your customer relationships.

Must have email templates for when you need to increase service pricing.

Email templates for company wide announcements.

Email digest templates for company news and performance updates.

Email templates for changes to legal agreements.

Informative email templates for tough times and company changes.

Proactive chat invitations for every occasion.

End conversations professionally, politely, and in style.

Need to make a grand entrance? Use our templates!

Use our templates to send professional password reset emails.

Request customer feedback like a pro with our feedback email templates.

Starting to build your knowledgebase? Use our FAQ templates!

Notify and invite your customers to join your customer portal.

Learn how to create help desk request forms.

Learn how to create help desk incident contact forms.

Learn how to write the perfect getting started article for your knowledge base.

Provide your customers with all the right answers.

Learn how to create concise but informative integration request forms.

Every company that strives to provide excellent customer service should offer their customers self-service options like a customer portal, knowledge base, robust FAQ library, and community forum. Customers will surely use these tools, appreciate the opportunity to look for information on their own, and take advantage of the possibility to consult with others about issues … Read More

Highly converting renewal email templates for subscriptions.

Highly converting B2C referral email templates.

Highly converting replenishment emails for beauty products, beverages, and more.

Upgrade email templates that will convert free users into paid customers.

Ensure your indecisive customers make purchases thanks to our last chance emails.

Request case study approval with ease and ask the right questions to create converting case studies.

Promotional holiday email templates for Black Friday, Cyber Monday, Easter, and more.

Promote every sale with ease with our product sale email templates.

Customer acquisition emails for cold leads.

Engaging RSVP email templates for online/offline events.

Engaging product update email templates.

Use our ready made coupon email templates to improve sales.

Email templates that alert your subscribers of new content on your blog.

Shopping cart abandonment templates that’ll re-engage your customers.

Engaging email templates to win-back customers with.

Free trial email templates for all occasions.

Make a lasting impression with our templates today!

Engage customers with our newsletter email templates.

Target customers or subscribers that have been inactive.

Loyalty program email templates to keep customer retention high.

Generate up to 30% revenue with our cross-selling & up-selling templates.

Use our pre-sale email templates to spark interest in your sales campaigns.

Take advantage of our sales follow up email templates for every occasion.

Break-up email templates that ensure high open rates.

Customer service is not just about providing outstanding experiences to clients and making sure their satisfaction levels are high. Many agents face challenging and often very difficult situations when dealing with customers. In such cases, the most important thing is proper communication and focus on resolving the conflict. These two elements are necessary to solve … Read More

Customer service is an essential pillar of every business. Irrespective of the industry, customer service is always at the forefront of your business. The level of customer satisfaction, which is directly related to customer service, influences customer loyalty and every company’s bottom line. As such, every company, no matter how big or small, should do … Read More

Build lasting relationships with our call center scripts.

Leverage the power of email for effective follow-up messages after a call.

Carefully structured email templates for call invitations.

Get inspired by the most commonly used IVR messages and create your own.

Positive feedback reply templates for social media.

Social media complaint reply templates for damage control.

Pre-made social media templates for general replies.

Fully customizable social media templates for product and service questions.

Pre-made customer problem response templates for social media.

Reply templates for social media questions about product/service prices.

Templates for social media questions about opening hours/service times.

Reply to social media messages about upcoming events with confidence.

Highly engaging e-commerce referral email templates.

Email is a great way to stay in touch with customers, build brand identity, and increase brand awareness. A proper and well-executed email marketing strategy can also substantially improve your bottom line. Email marketing is proven to generate more conversions than all other marketing channels and is responsible for 7% of all e-commerce transactions. What’s … Read More

Welcome emails are a great tool for establishing a connection with new customers. They set the tone for future communication, and give the customer a glimpse into your company’s communication style. As such, welcome emails are an integral part of any eCommerce business. The role of welcome emails in eCommerce Welcome messages fall into the … Read More

Ensure your satisfaction surveys are a success with these email templates

Captivating Black Friday and Cyber Monday email templates.

Thank you emails that’ll help you establish trust.