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New employee introduction email to clients templates

Stressed out about how to introduce a new employee to your clients? Don’t worry, you’re not alone. In this post, we’ll give you some tips on how to write an introduction email that will make both your employees and clients happy. So read on for all the info you need.

The importance of sending a new employee introduction email to clients

When you hire a new employee, it’s important to introduce them to your clients in a way that makes them feel comfortable and welcome. After all, your clients are the ones who will be working with the new hire the most. Well-written and thoughtfully planned introductory emails can help to get everyone on the same page from the start.

Sending a professional email to clients as an introduction also shows that you take your business relationships seriously. It demonstrates that you’re willing to take the time to introduce your new team member in a way that’s both respectful and informative. So if you’re not sure whether or not to send a new employee introduction email, trust us – it’s worth doing so.

This practice also supports and reinforces your company culture. Sending an email that reflects the business’s values shows your clients that you’re committed to the same things they are. This can help to build trust and foster a better working relationship from the very beginning.

How to title a new employee introduction email to clients

Do you want to keep your introductory emails formal or informal? The title of your email will set the tone for the rest of the message, so choose wisely. If you’re not sure which way to go, err on the side of caution and write a more formal title. You may want to include the new employee’s name and job title in the subject line, such as “Please meet [New Employee’s Name].” or “[New Employee’s Name], [Job Title].”

New employee introduction to clients template

If you have a close relationship with your clients, you may want to go with a more informal title. In this case, you could use the new employee’s first name. For example, the subject line could be “Meet the newest member of our team.” or “Say hello to [New Employee’s Name].”

Either way, you should avoid using any jargon or acronyms in the subject line. Keep it simple and direct so that your clients can easily understand who the new hire is and what their role will be.

New employee introduction email to clients subject line examples

  • Please meet [New Employee’s Name], our new [Job Title]
  • Welcome [New Employee’s Name], our newest [Job Title]
  • Say hello to [New Employee’s Name], our new [Job Title]
  • Get to know [New Employee’s Name], the latest addition to our team
  • I’d like to introduce [New Employee’s Name]
  • Here’s the lowdown on our newest team member, [New Employee’s Name]
  • It’s a pleasure to introduce [New Employee’s Name]
  • A warm welcome to [New Employee’s Name]
  • Pleased to introduce [New Employee’s Name]
  • A quick introduction to [New Employee’s Name]
  • [New Employee’s Name] x [Client’s Name] | introduction

How to write a new employee introduction email to clients

Be respectful towards your client’s time – no one likes to receive a long, rambling email. Get to the point quickly by introducing the new employee and their position in the first sentence. You can also include a brief overview of their background and experience if you think it would be helpful.

Next, explain why you’re making the introduction and what the new hire will be doing for the client. For example, “I’m pleased to introduce you to [New Employee’s Name], who will be working as your [Job Title] starting [Date].” If the new hire is replacing someone who has left the company, you may want to mention that as well.

Provide your contact information in case the client has any questions or wants to get in touch with the new hire directly. You can also include the new employee’s contact details if appropriate. Sometimes the new hire will be CC’d into the very first email, but this is not always necessary.

If there are any specific instructions or expectations that your client should be aware of, make sure to include them in the new hire welcome email. For example, “Please CC [New Employee’s Name] into all future emails regarding [project].” This will help to avoid any confusion or misunderstandings down the line, but also shows that you’re taking the time to think about your client’s needs.

Introduction of the latest addition to the team

End on a positive tone, such as “We’re excited to have [New Employee’s Name] in our [department] and we think you’ll be pleased with their work.” This is also a good opportunity to give a general overview of the new hire’s skills and experience to provide a boost of confidence for a successful collaboration.

What to include in a new employee introduction email to clients

  • the new employee’s name and job title
  • a brief overview of their background, key skills, and experience
  • your contact information in case the client has any questions
  • any specific instructions or expectations that your client should be aware of
  • a friendly send-off

New employee introduction email to clients examples and templates

[Client’s Name] – please meet [New Employee’s Name], our new [Job Title]

Hello [Client’s Name],

I’m pleased to introduce you to [New Employee’s Name], who will be working as your [Job Title] starting [Date]. [New Employee’s Name]’s background is in [Area of expertise], and they have [X] years of experience working with clients like you.

You can reach [New Employee’s Name] directly at [New Employee’s email address], or feel free to contact me if you have any questions. I’d be happy to help in any way I can.

Please CC [New Employee’s Name] into all future emails regarding [project]. We’re excited to have [New Employee’s Name] on board and we think you’ll be impressed with their work.

Best,
[Your name]

[Client’s Name] – please welcome our new [Job Title], [New Employee’s Name].

Hi [Client’s Name],

It is my pleasure to introduce [New Employee’s Name], who will be joining us as your [Job Title] starting [Date]. A little bit about [New Employee’s Name]: they have a background in [Area of expertise] and prior experience working with other clients in the industry.

You can contact [New Employee’s Name] directly at [New Employee’s email address] or, if you have any questions, please do not hesitate to reach out to me. I would be more than happy to assist in any way possible.

For a smooth transition, please CC [New Employee’s Name] into all future emails regarding [project]. We are thrilled to have [New Employee’s Name] as a part of our team and I am certain you will find them to be a valuable asset.

Best wishes,
[Your name]

Say hello to [New Employee’s Name], our new [Job Title].

Dear [Client’s Name],

Starting from [Date], you will be working with our new [Job Title], [New Employee’s Name].

[New Employee’s Name] has an extensive background in [Area of expertise], and we are confident they will be a great asset to our team. If you have any questions or concerns, please do not hesitate to reach out to me at [Your Email Address].

Please welcome [New Employee’s Name] aboard by CC’ing them into all future emails regarding [project]. We hope you will enjoy working with them as much as we do.

Regards,
[Your name]

I’d like to introduce our new [Job Title], [New Employee’s Name].

Good [morning/afternoon] [Client’s Name],

We would like to formally introduce you to [New Employee’s Name], who will be joining us as your [Job Title] starting from [Date].

[New Employee’s Name] comes to us with [X] years of experience in [Area of expertise], and we are confident they will run a smooth and successful operation. You can contact [New Employee’s Name] directly at [New Employee’s Email Address].

As always, please do not hesitate to reach out to me if you have any questions or concerns.

Kind regards,
[Your name]

A warm welcome to [New Employee’s Name], our new [Job Title].

Hello [Client’s Name],

I hope you are doing well. I am writing to introduce you to [New Employee’s Name], who will be our new [Job Title] starting from [Date].

[New Employee’s Name] has a wealth of experience in [Area of expertise], and we are confident they will do an excellent job. You can contact [New Employee’s Name] directly at [Email Address].

With [New Employee’s Name] on board, we are confident that we can provide you with the best possible service.
Please get in touch with me if you have any further questions.

Sincerely,
[Your name]

[Client’s Name] – please meet [New Employee’s Name]

Dear [Client’s Name]

I would like to introduce you to [New Employee’s Name], who will be joining our team as your new [Job Title] starting from [Date].

[New Employee’s Name] comes to us with an extensive background in [Area of expertise], which will be a great asset to our team. You can contact [New Employee’s Name] directly at [New Employee’s Email Address].

Please join me in welcoming [New Employee’s Name] aboard, and do not hesitate to reach out if you have any questions or concerns.

Yours Sincerely,
[Your name]

Get to know [New Employee’s Name], the latest addition to our team

Hi [Client’s Name],

Starting from today, [Date], you will be working with our new [Job Title], [New Employee’s Name].

They have a proven track record in [Area of expertise] and we are confident they will contribute to the success of your project. You can contact [New Employee’s Name] directly at [New Employee’s Email Address].

To make this transition as smooth as possible, please CC [New Employee’s Name] as well as [Current employees’ email addresses] into all future messages regarding [project]. We are excited to have [New Employee’s Name] as a part of our team and I am certain you will be satisfied with their work.

Best,
[Your name]

[New Employee’s Name] – your new point of contact for [project]

Hello [Client’s Name],

This email is to introduce you to [New Employee’s Name], who will be your new point of contact for [project] starting from today, [Date]. As our new [Job Title], [New Employee’s Name] comes to us with a wealth of experience in [Area of expertise].

You can contact them directly at [New Employee’s Email Address]. Please update your records and direct all future inquiries regarding [project] to [New Employee’s Name]. We are confident that they will provide you with the best possible service.

If you have any questions or concerns, don’t hesitate to get in touch with me.

Kind regards,
[Your name]

Here’s the lowdown on our newest team member, [New Employee’s Name].

Hi everyone,

Please join me in giving a warm welcome to [New Employee’s Name], who will be joining our team as your [Job Title] starting from today, [Date].

[New Employee’s Name] will be in charge of [project] and comes to us with [X] years of experience in [Area of expertise]. You can contact [New Employee’s Name] directly at [New Employee’s Email Address].

I am confident that [New Employee’s Name] will do a great job and I look forward to seeing the results of their work. If you’d like to know more, I’d be happy to answer any further questions.

Regards,
[Your name]

[Client’s Name], please meet your new [Job Title], [New Employee’s Name].

Hello [Client’s Name],

I would like to take this opportunity to introduce you to [New Employee’s Name], who will be our new [Job Title] starting from [Date] upon completing their onboarding process.

As your new main point of contact, [New Employee’s Name], you can reach [New Employee’s Name] directly at [Email Address]. Please join me in welcoming them aboard and don’t hesitate to reach out if you have any questions or concerns.

Best wishes,
[Your name]

Pleased to introduce [New Employee’s Name] as your new [Job Title]

Dear [Client’s Name],

Starting from [Date], you will be working with our new [Job Title], [New Employee’s Name].

[New Employee’s Name] has a proven track record in [Area of expertise] and we are confident they will contribute to the success of your project. You can contact them directly at [New Employee’s email Address] whenever necessary.

We also wanted to let you know that [Previous Employee’s Name] will no longer be your point of contact, as of [Date].
Feel free to reach out to us if you have any concerns, and thank you for your continued partnership.

Kind regards,
[Your Name] & [New Employee’s Name]

Pleased to introduce [New Employee’s Name] as your new [Job Title]

Hi [Client’s Name],

As of [Date], you will be working with our new [Job Title], [New Employee’s Name].

[New Employee’s Name] has an impressive background when it comes to [Area of expertise].
You can reach [New Employee’s Name] at [Email Address] with any questions you may have.

Thanks for your trust.

Best,
[Your Name]

A quick introduction to [New Employee’s Name], your new [Job Title]

Hello [Client’s Name],

I hope this email finds you well. This is just a quick message to introduce you to our new [Job Title], [New Employee’s Name]. As of [Date], after completing their onboarding process, [New Employee’s Name] will be your main point of contact.

They have [X] years of experience in [Area of expertise] and I am confident they will be able to answer any questions you may have. You can contact [New Employee’s Name] at [New Employee’s Email Address].

Thank you for partnering with us.

Best wishes,
[Your Name] & [New Employee’s Name]

[New Employee’s Name] x [Client’s Name] | introduction

Hi [Client’s Name],

I would like to introduce you to [New Employee’s Name], our new [Job Title] starting from today, [Date].

As your new main point of contact, you can reach them at [New Employee’s Email Address]. Without further ado, I’ll let [New Employee’s Name] take it from here.

Best,
[Your Name]

New employee introduction email to clients – best practices

It is in good taste to introduce a new employee to your clients with a greeting message. This is a way of building trust and confidence between the business and the client. You should:

  • keep the email brief and to the point – after all, it’s only an introduction
  • include the new employee’s name, title, and contact information
  • mention when the transition will take place – if it’s not a sudden change, give your clients a heads up
  • let the new employee take it from there – once you’ve set the stage, allow them to introduce themselves in their own words
  • briefly touch upon the new employee’s experience and say a few words about their qualifications – this will reassure the client that they are in good hands
  • include your new employee’s job title, name, and contact information in the email – they may not be familiar with the client and this will help them identify your new hire
  • explain what the new employee’s role is and their area of expertise – to avoid any confusion or misunderstandings
  • include a photo of the new employee if necessary – this may help the client put a face to the name of your new hire on board

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Frequently asked questions

What is the best way to introduce a new employee to clients?

With a professional introduction email. This is a quick and easy way to introduce the new employee and their qualifications, and it doesn’t take much of your clients’ time. They can read a new client introduction email at their convenience and have all of the information they need right in front of them. And you can leverage ready-to-use employee introduction email templates for writing a professional message.

What should I include in an email to a client introducing a new employee?

Among other things, you’ll want to briefly introduce the new team member and their role at your company such as job title and e.g. sales department. You could also share a little bit about their professional background and what they bring to the table. And, of course, don’t forget to include contact information so that your clients can get in touch with the new employee directly. You can also CC some of your current employees who can help with the transition.

When should I introduce my new employee to clients?

As soon as possible – within a few business days from them starting the job. Don’t wait too long or your clients may feel like you’re hiding something from them. The sooner they meet the new employee and can start building a personal connection with them, the better.

How can I answer client questions about the new employee?

It’s only natural that your clients will have something to ask. You can answer their questions by email, phone, or in person. If you’re not sure how to answer a particular question, ask the new employee for help.

How do I make sure that clients feel comfortable with the change?

One way to ease the transition is by looping clients in early on. If you’re bringing on a new account manager, for example, introduce them to your clients before officially starting. That way, when the time comes for the new employee to take over, your clients will already have a relationship with them.

How can I make sure that my new employee's introduction goes smoothly?

You should prepare them for an introduction mail to your clients. As a part of their onboarding process, give them a rundown of what to expect and how to answer common questions. You might also want to give them a script, sample templates, or some talking points so they know what to say in an introduction email. The more prepared they are, the smoother the transition will be.

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