When communicating with customers, clients or prospects, finding the right way to break off a conversation is just as critical as a proper opening. In fact, closing an interaction in a professional, polite and respectful manner can actually transform even what may have started as an unpleasant conversation into a positive customer service experience and leave a customer with a good final impression.
According to the American Express survey, 68% of consumers believe that a pleasant customer service representative is key to positive service experiences. Below are some of the tried and true examples of how you can end customer conversations in a professional way across various support channels to ensure your customers always get a pleasant experience whenever they interact with you.
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