Whether you’re organizing an online or offline event, reminding your audience about it is just as important as informing them about the event in the first place. That’s where event reminder emails come into play. Your attendees may have signed up for your event months ago, and they may have forgotten or lost interest during the waiting period. Thoughtfully crafted reminder emails can help keep your event fresh in the minds of your prospective audience, maintain engagement and ensure the majority of those who registered will eventually show up at your event. Below are some best practices for writing efficient event reminder emails and examples of event reminder email templates that you can customize and use in your own event reminder email campaign.
The primary purpose of event reminder emails is to remind your audience about an upcoming event to ensure the audience stays engaged until the event day. An event reminder email should include only essential facts about your event without pitching or overwhelming people with irrelevant information. Make it a one-paragraph message and ensure it’s mobile-friendly since over 80% of all emails are now opened and read on mobile devices.
As your event reminder email is a follow-up to your initial event invitation email, it doesn’t need to include in-depth content. However, there are some key details you’ll want to provide:
Address attendees by name and keep a friendly, inviting tone, just like you would do in a meeting reminder email. You can also send reminder emails from a person rather than a general company email which adds an extra personal touch to your event reminder message. Finally, make sure to include your contact info and a link to your FAQ page (if you have one) to make it easy for attendees to reach out if they have questions before the event.
Here are some effective email subject lines that work well for event reminder emails:
Want to try and design your own templates?
LiveAgent gives you that power, thus helping you to improve the customer service. Curious about all the opportunities?
There are only [x] days left before the [Event Name]!
The best [industry] leaders will share their secrets and give you an insight into the techniques they’ve used for years to [achieve specific goals].
See the Agenda
WHEN: [date, time]
WHERE: Online. We’ll be hosting live sessions and releasing [x] on-demand videos that you can watch whenever you want throughout the day.
WHO: World-renowned [industry] experts like [Speaker 1], [Speaker 2] and [Speaker 3].
Don’t forget to mark your calendar, and let us know if you have any questions.
HOW TO JOIN
Click the link to join the event at the specified time and date: Join [Event Name]
Hope to see you there!
The [Event Name] early bird pass is on sale for just [x] days, and we wanted to shoot you an email as it’s the last chance to get it!
We’ve picked the top [industry leaders] to come and share actionable [industry] hacks that are working for them in their businesses right now. Here are just a few speakers who will be presenting on [event date]:
[1 Speaker Name from Company]
[2 Speaker Name from Company]
[3 Speaker Name from Company]
[4 Speaker Name from Company]
We’ll cover [topic 1], [topic 2], [topic 3] and a ton of other topics related to [industry].
Get your free early bird pass today, and you’ll also get [additional benefits].
Get Your Free Pass Now
If you have any questions, feel free to reach out. You can also check out more information about the speakers and what they will be talking about HERE.
Look forward to seeing you at the event!
This email is a reminder that we’re a week away from [Webinar Title] where we will take a look at [industry] trends and best practices on how to [achieve specific goals].
We’re excited to have you join us for this event! In the meantime, here’s a quick overview of our speakers:
[1 Speaker Name and Title]: [topic / what you will learn]
[2 Speaker Name and Title]: [topic / what you will learn]
[3 Speaker Name and Title]: [topic / what you will learn]
Join us [date and time]. You’ll be able to access the webinar at the scheduled time by clicking the link below. We’ll be saving some time for QA at the end, so bring your questions!
Please send your comments and feedback to [email address].
See you in a week!
Today’s the day! This is a reminder that [Webinar Title] is set to begin today at [WEBINAR DATE AND TIME]
How to Join the Webinar:
Click the button below to join at the specified time.
Note: you should not share this link with others; it is unique for you. Remember, the Webinar is viewable from both desktop and mobile.
If you have any questions or comments, please send them to [email address].
We’ll see you in a bit!
We are less than a week away from the [Event Name], where we will be talking about [topic 1], [topic 2], as well as the latest trends in [industry].
Registration opens at [time], and we will be serving light breakfast refreshments before the event begins, so do come by early to have a bite and mingle with other attendees.
Getting There: [details]
Parking info: [details]
You can find more information on the topics and speakers by visiting our event page.
Please, let us know if you cannot make it, so that we can release your seat to attendees on the waiting list.
We look forward to having you at [Event Name]!
This is a friendly reminder that you have a reservation to attend an upcoming event at [event location].
WHAT: [Event Name]
WHEN: [date, time]
Click HERE for directions. Please call [number] if you have any questions.
Thanks for being a part of [Event Name]! We hope you enjoyed it as much as we did and learned something new that you could put to work today.
We want to make sure our events are valuable and worth attending. Would you mind filling out a quick survey to let us know what you liked most and where you think we could improve?
Take the Survey
If you’d like to rewind and catch up what you might have missed, here you can find the recorded speeches: link to recordings
Thanks again and looking forward to seeing you next time!
Once the event registration is complete, your goal is to keep your registrants engaged and interested in your event. A friendly reminder email allows you to do just that and helps to build and maintain better relationships with your audience. In addition, if your pre-event messages add value, you increase the chances of engaged registrants attending your event.
The optimal timing depends on your event type and your audience; however, based on the industry best practices you should send at least three event reminder emails (besides your registration confirmation email):
Wednesday and Thursday are believed to be the best days to send event reminder emails, while Mondays should be avoided.
While HTML-formatted emails might look more visually appealing and make the content easier to digest, plain-text emails may generally look more natural and personalized. When crafting your reminder email sample, try out different email format types and make sure to use the one that aligns best with your industry and your overall business communication style.
Why you need an effective retention email campaign (including examples)
The article discusses the importance of customer retention for businesses and suggests using email as a tool for engaging and retaining customers. The author provides tips on sending the right welcome email, setting the right triggers, highlighting quick wins, guiding customers when they are lost, making offers they can't refuse, and showing them you care through customer service and appreciation emails. The article highlights the benefits of investing in customer retention, including increased profitability and the importance of building customer loyalty.
The given text contains various email templates related to the customer portal platform, including password reset, feedback, and invitation email templates. The company emphasizes the importance of customers' feedback to improve their services. Event reminder emails and engaging webinar sneak peek emails are also discussed, outlining best practices and optimal timing for sending them. Email marketing is noted as a cost-effective solution for promoting webinars and encouraging registration and attendance. Overall, the templates aim to assist customers with using the customer portal effectively.
Feedback is crucial for businesses to measure satisfaction and perception of performance. Companies that want to stand out should gather and act upon customer feedback. Feedback emails are a way to ask a particular group of recipients for their opinion about a product or service, with various ways to do so such as NPS-like surveys or open-ended questions. Offering incentives like discounts is recommended to encourage customers to provide feedback. LiveAgent offers NiceReply integration to collect customer feedback from emails. The email templates provided offer short and scannable options for gathering feedback.
Feedback request email template
Feedback request emails are a simple and effective way to improve customer loyalty and build better relationships with clients. By gathering feedback, businesses can understand their customers better and tailor their products and services to meet their needs. Email is a basic and efficient channel for sending these requests, with subject line examples provided. Asking customers what they like and what they would like to eliminate is crucial in improving customer experience. Sending feedback request emails within 5 days of a purchase is a good idea to ensure customer satisfaction. It is important for businesses to value all feedback, even negative feedback, in order to improve and develop further.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.