Get inspired by our thank you for your order email templates and learn how to write an effective message that shows customer appreciation and builds relationships. Personalize your email, include order details, express gratitude, and end with a call-to-action. Save time and increase customer satisfaction with LiveAgent.
Thank you for your order. We appreciate your business and are committed to providing you with the best possible service.
Have you ever received such an email and thought about sending one like it yourself? With the templates we will share today, you can do so in time.
We will provide you with several thank you for your order templates that you can use to show your gratitude to your customers. We will also discuss its importance and provide some tips on how to write a thank you email that will make your customers feel appreciated.
Writing messages of gratitude to your customers shows that you value their business. Even a short “thank you” can make your business stand out as being more customer-centric than your competitors.
Thank you for your order emails can also help to build and maintain relationships with customers. By sending a thank you email, you will stay in touch with your loyal customers and build a relationship based on trust.
What’s more, thank you for your order emails can increase customer retention and encourage repeat purchases. When clients feel appreciated, they are more likely to do business with you again in the future.
Finally, did you know that sending thank you for your order emails can help you get more publicly shared positive reviews? Many people tend to share original thank you notes that they’ve received on social media or review sites, helping to increase the brand’s reach and build trust with potential new clients.
Remember to include a thank you in the subject line of your email so that your customers know what it is about before even opening it. Thank you for your order emails with generic subject lines such as “Your Order” or “Thank You” are less likely to be opened and read than those with more specific or interesting subject lines.
Additionally, if you title your email “Your Order” only, this may be confusing since many companies send order confirmation emails (or status updates) with that subject line. Don’t make it too long though. Great thank you for your order email subject lines are usually 50 characters in length or less.
While there are many benefits to sending thank you for your order emails, they need to be well-written and properly formatted. Don’t worry – we will provide some thank you for your order email templates that you can use as a starting point. But first, let’s go over some tips on how to write an effective thank you for your order email.
Start by personalizing the email – include the customer’s name in the opening and thank them for their specific order. This personal touch will make your thank you emails feel more genuine and sincere, which will contribute to building relationships with the recipients.
Next, if you haven’t done so already, make sure to include a brief overview of what the customer ordered. This is a courtesy so that they can easily reference their order and ensure that everything is correct. It is also a good idea to thank the customer for their business and let them know that you appreciate their support.
Finally, end your email with a call-to-action (CTA). This could be an invitation to visit your website or store again, sign up for your newsletter, or follow you on social media. Many also use this space to ask for reviews or testimonials or to offer discounts for future purchases. If you’re emailing your high-value customers, you may consider adding premium content here.
Throughout the email, use the tone of voice of your business. If your target audience is on the formal side, thank them for their patronage. If you have a more casual target audience, feel free to use phrases like “Thanks so much” or “Thanks a bunch”, and send a quick note instead of a long essay.
You can send thank you for your order emails both straight after a purchase as an order confirmation email, or once satisfied customers have received their packages as a follow-up. The message doesn’t have to be long or complicated – just a few sentences are all you need to show your appreciation for your customers.
Last but not least, if you want to make your customers smile then you can even add a handwritten note (and business cards) to their physical orders when applicable.
If you’re not sure where to start, here is a set of thank you for your order email templates that you can use as a starting point.
Thank you for your order. We appreciate your business and will be thrilled to send you [Products Ordered] as soon as possible. An email with tracking information will be sent to you once your order has shipped.
Thanks again, and we look forward to seeing you soon.
We are so excited to send you [Products Ordered]. Your order will be processed and shipped as soon as possible. An email with tracking information will be sent to you once your order has shipped.
In the meantime, we would love it if you could follow us on social media or sign up for our newsletter for exclusive deals and promotions.
Thank you so much for your order. We are getting everything ready to send you [Product(s) Ordered] and will let you know as soon as [it ships/they ship].
In the meantime, if you have any questions or concerns, please do not hesitate to reach out to us and we w be more than happy to help. Thanks again, and have a great day.
Thank you so much for your order. We can’t wait for you to receive your [item/items].
If you have any questions or concerns in the meantime, please reach out to us and we’d be happy to help. Thanks again for your business, it is truly appreciated.
We are delighted to inform you that your order is almost on its way. You should receive an email with tracking information once it has shipped.
Your order means a lot to us, and we are grateful for your business. Thank you so much.
It’s our pleasure to serve you. We can’t wait for you to enjoy your [item/items], which should arrive in [timeframe].
In the meantime, make sure you follow us on [Social Media Platform(s)] to stay up-to-date with exclusive deals and promotions. Thanks again for choosing us.
Hello there [Name],
We would like to thank you for your order [Number] of [item/items]. We know you have a lot of choices when it comes to [type of product], and we’re honored that you chose us.
Your satisfaction is our number one priority, so if there’s anything we could do to improve the customer experience then please don’t hesitate to reach out. Also, don’t forget to follow us on [Social Media Platform(s)] – we may have something special for you there soon.
Thank you so much for your order. We’re packing everything up and will get it out to you as soon as possible. You’ll receive an email with tracking information once it has shipped.
As a thank you gesture, we’d like to offer you [discount/freebie]. Just use the code [code] at checkout next time you shop with us.
Thank you so much for your order, we appreciate that you chose to do business with us.
We can’t wait for you to receive your [item/items], and we hope you enjoy them.
Hi there [Name],
We are over the moon that you have decided to shop with us and just wanted to drop you a quick email to thank you for your order.
Your order will be with you in [timeframe], and we can’t wait for you to enjoy your new [item/items].
Thanks so much, and have a great day.
Thank you so much for your order and for taking the time to shop with us. We know how busy life can be, so we truly appreciate your business.
We hope you love your new [item/items]. If you have any questions or concerns, please reach out to us and we’d be more than happy to help.
Once again, thank you for your business – it means the world to us.
Once again, we would like to thank you for your order. We hope that our [products] will bring you a lot of joy.
As a thank you for your purchase, we would like to offer you a [discount/coupon] for your next order with us. A unique code for use when making your next purchase is below:
We would like to thank you once again for your order. We are truly grateful for your business.
We hope you love your new [item/items], and we can’t wait to serve you again in the future.
Thanks so much, and have a great day.
As a thank you for placing your previous order, we would like to offer you a [discount/coupon] for your next purchase with us.
We hope you come and shop with us again soon. For any questions or concerns, please reach out to us and we’d be happy to help.
Have a great day,
Thank you so much for your last order with us – we appreciate your business.
As a thank you, we wanted to offer you a [discount/coupon] off your next purchase. Just enter the discount code [code] at checkout and you’ll receive [X]% off your order.
Thanks, and we hope to serve you again soon.
Thanks for ordering from us last [week/month], we really appreciate your business.
As a thank you, we have a little gift card that gives you [details about the freebie].
We hope this will bring a smile to your face and that you’ll think of us fondly the next time you need [product/service]. We also hope you liked the handwritten note attached to your order 🙂
Thank you, and enjoy.
As a thank you for your order, we wanted to let you know that we have included a [discount/coupon] for your next purchase with us.
We can’t wait to serve you again in the future. In the meantime, please reach out to us if you have any questions or concerns.
Thank you for your order #[Number]. We hope that you are satisfied with your purchase.
If you have any questions or concerns then please reach out to our customer service team, who would be happy to help.
How about following us on social media [CTA]? We would love to stay connected with you.
Thank you again, and have a great day.
Hi [First name],
Thank you for your order. We truly hope that [Products/Services] met your expectations and that you enjoyed your experience with us.
We would love to hear any feedback you may have, good or bad.
Thanks again for choosing [Company name].
Hi [First Name]
Thanks for shopping with us. We hope that [item] was everything you hoped for and more.
If you have any questions or concerns, please reach out to us and we’d be more than happy to help. Have a great day,
With any thank you for your order message template, it’s important to:
Make sure that every thank you for your order email you send is sincere, professional, and helpful. After all, happy customers are the lifeblood of your business.
Save time with LiveAgent
With LiveAgent, you can prepare various templates beforehand, making your communication with customer swift and effective. Want to see all the posibilities for yourself?
A thank you for your order email is a message from a business to a customer showing gratitude for their purchase. It’s also an opportunity to build goodwill and increase customer satisfaction by providing helpful information or discounts.
From a customer perspective, thank you for your order emails make them feel appreciated and valued. From a business perspective, sending such messages helps to build loyalty, works wonders for customer appreciation, delivers a better experience, and can even lead to new clients through word-of-mouth marketing.
With thank you for your order emails, timing is everything. You want to make sure you send the email as soon after the purchase as possible, while the customer’s experience is still at the front of their mind. You might also, or alternatively, want to send these kinds of messages to customers after their orders have been shipped (if applicable). Some companies write these kinds of emails after the order has been received so that they can both thank the customer and remind them about the business.
This depends on a few factors, such as the time zone of your customers, the expected delivery date of their purchase, and when you think they’ll be most likely to open and read your message. In general, thank you for your order emails should be sent as soon after the purchase is made as possible. You can also send a second ‘thank you’ email once the order has been received by the client to show them that you’re still thinking about them and that your customer service team is at their disposal.
Among a few essential elements, a thank you for your order email should include a statement of gratitude for the customer’s business, order number or details, info about the expected delivery timeframe (if applicable), a CTA (e.g. a link to your website or newsletter signup), and a discount or coupon code (for first-time customers). It all depends on your business, products, and what you think will resonate most with your customers.
It all comes down to the goal you have in mind when sending such an email. If you simply want to thank the customer for their business, make sure to sound personal and keep it brief. If you’re looking to increase customer loyalty or encourage repeat purchases, consider adding a special offer or coupon to your thank you email. And finally, if your goal is to turn first-time customers into lifelong fans, focus on delivering an overall amazing customer experience.
Personalize the message with the customer’s name and a purchase note with the order details, use an eye-catching subject line, or include a special offer or discount. It all depends on your business and your previous track record with email marketing. You can also consider adding a handwritten card on top of sending your email.
Concise ones. In general, the most effective subject lines for thank you for your order emails are short, sweet, and to the point. You want to make sure your email stands out in a crowded inbox, so avoid just a simple ‘Thank you’. Instead, try something more specific and personal, such as ‘Thank you for your order of (product name)’.
This is a great way to increase customer engagement, so we say go for it. Just make sure the coupon is relevant to your product or service, and that it’s an offer that your customers will find valuable. Also, remember to include the expiration date and any other relevant details, such as the minimum purchase amount.
Email still remains one of the major customer service channels for a huge number of consumers. Check out our free customer service templates.
Check out E-commerce thank you email templates that'll help you establish trust with both new and existing customers. Copy & paste for free!
The article discusses the importance of email in sales and marketing with a potential return on investment of up to 4400%. Ready-made email templates for different occasions like sales introduction, prospect follow-up, loyalty programs, and customer birthday offer emails are featured. Reminder email templates for trial expiration, renewing subscription, and overdue payments are also discussed. Survey email templates, including tips for gaining customer feedback, and examples of bad email practices with tips for writing effective business emails are included as well.
The given text includes phrases for various situations encountered in chat-based marketing interactions. These situations include offering complementary products or services, providing discounts, requesting additional information, putting customers on hold, transferring to specialized agents, apologizing for issues, and thanking customers at the end of the chat session.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.