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Increase sales with help of LiveAgent.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
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At a standstill? Increase sales with LiveAgent!

Customer satisfaction is closely correlated with retention, loyalty, and sales. If you want to increase sales, the best thing you can do is create a customer-centric culture within your business.

The more you strive to satisfy your customers, the better your business will perform in terms of revenue. How? Read on to find out!

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Strategies to increase sales

Best strategies to increase sales

Increasing sales is all about focusing on your customers. Make sure that your company is:

 Providing value to customers

Reducing customer effort

Providing fast, personalized service

Increase sales with the right tools

With a help desk software like LiveAgent, improving your customer service, retention, loyalty, and sales will be a piece of cake. Why?

LiveAgent offers over 180 advanced help desk features and over 100 integrations that will help you provide the best service possible.

Right tools to increase sales

Why should you focus on improving customer service to increase sales?

Definition of good customer service

Good service is wanted and expected

Customers expect impeccable service. If companies don’t provide it, customers abandon them. In fact, U.S. companies lose more than $62 billion annually due to poor customer service.

Bad service spreads like a wildfire

Negative reviews spread like wildfire

Americans tell an average of 15 people about a poor service experience, versus the 11 people they’ll tell about a good experience.

Empower customers with self-service

It's all about reducing customer effort

74% of people are likely to switch brands if they find the purchasing process too difficult.

Use proactive chat invitations to convert visitors into customers

Acquiring new customers is expensive

It is anywhere from 5 to 25 times more expensive to acquire a new customer than it is to keep a current one.

Happy customers are the best customers​

We offer concierge migration services from most of the popular help desk solutions.

LiveAgent features that help increase sales

Email ticketing

Ticketing system with hybrid ticket streams

With LiveAgent, your emails, chats, calls, social media mentions, and tickets from other channels will end up in one universal inbox.

Internal and external real-time live chat

Live chat support is a key ingredient to increasing sales, as it helps businesses convert website visitors into paying customers.

The fastest live chat on the market
Professional built-in call center software

Virtual built-in call center

Build a virtual call center as part of your multi-channel help desk solution. LiveAgent centralizes phone calls from your website or landline into a single place.

Social media support

Integrate your social media profiles into LiveAgent and reply to comments, private messages, or Tweets directly from your account.

Social medias integrated into the help desk software

Automation & canned responses

Utilize automation rules and canned responses to speed up mundane tasks. Save up to 15 hours each week with LiveAgent’s automation features.

Knowledge base builder

Build multiple internal and external knowledge bases as a part of your self-service solution. Create FAQs, forums, feedback and suggestion boxes, and more.

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Data analytics and reporting dashboard

See who is interacting with your company and monitor the service they’re receiving. See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.

Reasons why companies switch to LiveAgent

  • Roman Bosch
    It’s a pleasure to have a great portal that improves our customer service.
    Roman Bosch Partly
  • Christine Preusler
    LiveAgent empowers our agents to provide better, faster, and more accurate support.
    Christine Preusler HostingAdvice
  • Karl Dieterich
    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
    Karl Dieterich Covomo
  • Hendrik Henze
    We have been using LiveAgent since August and we are really satisfied with it.
    Hendrik Henze HEWO Internetmarketing
  • Razvan Sava
    Since we are using LiveAgent our response time improved by 60%.
    Razvan Sava Webmaster Deals
  • Taras Baca
    Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
    Taras Baca XperienceHR
  • Andrej Ftomin
    I have to say, I have never experienced such a professional customer approach.
    Andrej Ftomin TAZAR Group
  • Matt Janaway
    We find LiveAgent to be the best live chat solution by far.
    Matt Janaway The Workplace Depot
  • Viviane Carter
    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
    Viviane Carter CSI Products
  • Christian Lange
    With LiveAgent we’re able to give our customers support wherever they are.
    Christian Lange Lucky-Bike
  • Jens Malmqvist
    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
    Jens Malmqvist Projure
  • Catana Alexandru
    I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
    Catana Alexandru Websignal
  • Jan Wienk
    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
    Jan Wienk All British Casino
  • Allan Bjerkan
    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
    Allan Bjerkan Norske Automaten
  • Sissy Böttcher
    We like it because it is easy to use and offers great functionality, such as useful reporting features.
    Sissy Böttcher Study Portals
  • Peter Koning
    We love LiveAgent - it makes supporting our customers easy.
    Peter Koning TypoAssassin
  • Aranzazu F
    We like to offer our customers the best support experience. That’s why we chose LiveAgent.
    Aranzazu F Factorchic
  • Rick Nuske
    From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
    Rick Nuske MyFutureBusiness
  • Vojtech Kelecsenyi
    LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
    Vojtech Kelecsenyi 123-Nakup
  • Rafael Kobalyan
    Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
    Rafael Kobalyan Betconstruct
  • Martin Drugaj
    We’ve been using LiveAgent since 2013. We can't imagine working without it.
    Martin Drugaj Atomer
  • Ivan Golubović
    It's a cost-effective solution that can help you with a large amount of support requests via different channels.
    Ivan Golubović AVMarket
  • Rustem Gimaev
    Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
    Rustem Gimaev Antalya Consulting Language Center
  • Randy Bryan
    LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
    Randy Bryan tekRESCUE
  • Timothy G. Keys
    I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
    Timothy G. Keys Marietta Corporation
  • Mihaela Teodorescu
    The support team always responded promptly with quick to implement solutions.
    Mihaela Teodorescu eFortuna
  • Hilda Andrejkovičová
    It helps us categorize the nature of the tickets and statistically track what our clients need most.
    Hilda Andrejkovičová TrustPay
  • Alexandra Danišová
    We see LiveAgent as a great tool for communicating with customers.
    Alexandra Danišová Nay
  • Samuel Smahel
    LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
    Samuel Smahel m:zone
  • David Chandler
    Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
    David Chandler Volterman

What makes LiveAgent the right tool for increasing sales?

Most reviewed and number 1

Most reviewed and #1 rated

LiveAgent has been the most reviewed and #1 rated help desk software for small businesses in 2020.

Preferred by 21k businesses

Preferred by 21K businesses

Over 21,000 businesses across various industries have chosen LiveAgent for their customer support needs.

Packed with features

Packed with 180+ features

With 180+ features, 100+ integrations and endless customizations, the tool easily adapts to your business requirements.

Cloud based and secure help desk

Cloud-based and secure

Fully cloud-based, secure, easy to set up and use. Get started with LiveAgent in minutes.

Transparent and affordable pricing

Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 30-day free trial to gain full access to all the available features.

What are you waiting for? Increase sales, starting today!

30 Day Trial
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month

Free

  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form
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LiveAgent is a help desk software that adapts to the needs of different business models. Explore how LiveAgent fits your niche. Agency Edu and NGOs rely on LiveAgent.

The right fit for every business

LiveAgent is a versatile help desk software used by businesses to boost revenue, improve customer satisfaction, and increase customer value. It offers a free trial and caters to various business models. Customers praise its affordability, support team, and advanced automation features.

Increase your customer satisfaction with LiveAgent and it's built-in customer satisfaction software measurement tool Nicereply.

Be happy with customer satisfaction software

LiveAgent offers robust analytics and reporting capabilities to track service metrics and KPIs, generate various reports, and measure customer satisfaction. It is trusted by over 21,000 businesses worldwide and provides flexible, customizable, and transparent pricing. Customer satisfaction software allows businesses to collect, organize, and manage customer feedback, measure customer satisfaction, and identify unhappy customers. It drives profits and increases the lifetime value of satisfied customers. Measuring customer service satisfaction is critical for success in today's competitive marketplace. LiveAgent's customer service platform is a complex multichannel solution with over 179 features to streamline customer communications and improve satisfaction ratings.

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