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Português one tool
Increase sales with help of LiveAgent.
- ✓ No setup fee
- ✓ Customer service 24/7
Used by
At a standstill? Increase sales with LiveAgent!
Customer satisfaction is closely correlated with retention, loyalty, and sales. If you want to increase sales, the best thing you can do is create a customer-centric culture within your business.
The more you strive to satisfy your customers, the better your business will perform in terms of revenue. How? Read on to find out!
Best strategies to increase sales
Increasing sales is all about focusing on your customers. Make sure that your company is:
Providing value to customers
Reducing customer effort
Providing fast, personalized service
Increase sales with the right tools
With a help desk software like LiveAgent, improving your customer service, retention, loyalty, and sales will be a piece of cake. Why?
LiveAgent offers over 180 advanced help desk features and over 100 integrations that will help you provide the best service possible.
Why should you focus on improving customer service to increase sales?
Good service is wanted and expected
Customers expect impeccable service. If companies don’t provide it, customers abandon them. In fact, U.S. companies lose more than $62 billion annually due to poor customer service.
Negative reviews spread like wildfire
Americans tell an average of 15 people about a poor service experience, versus the 11 people they’ll tell about a good experience.
It's all about reducing customer effort
74% of people are likely to switch brands if they find the purchasing process too difficult.
Acquiring new customers is expensive
It is anywhere from 5 to 25 times more expensive to acquire a new customer than it is to keep a current one.
Happy customers are the best customers
We offer concierge migration services from most of the popular help desk solutions.
LiveAgent features that help increase sales
Ticketing system with hybrid ticket streams
With LiveAgent, your emails, chats, calls, social media mentions, and tickets from other channels will end up in one universal inbox.
Internal and external real-time live chat
Live chat support is a key ingredient to increasing sales, as it helps businesses convert website visitors into paying customers.
Virtual built-in call center
Build a virtual call center as part of your multi-channel help desk solution. LiveAgent centralizes phone calls from your website or landline into a single place.
Social media support
Integrate your social media profiles into LiveAgent and reply to comments, private messages, or Tweets directly from your account.
Automation & canned responses
Utilize automation rules and canned responses to speed up mundane tasks. Save up to 15 hours each week with LiveAgent’s automation features.
Knowledge base builder
Build multiple internal and external knowledge bases as a part of your self-service solution. Create FAQs, forums, feedback and suggestion boxes, and more.
Data analytics and reporting dashboard
See who is interacting with your company and monitor the service they’re receiving. See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.
Reasons why companies switch to LiveAgent
![Roman Bosch]()
It’s a pleasure to have a great portal that improves our customer service.Roman Bosch![Partly]()
![Christine Preusler]()
LiveAgent empowers our agents to provide better, faster, and more accurate support.Christine Preusler![HostingAdvice]()
![Karl Dieterich]()
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.Karl Dieterich![Covomo]()
![Hendrik Henze]()
We have been using LiveAgent since August and we are really satisfied with it.Hendrik Henze![HEWO Internetmarketing]()
![Razvan Sava]()
Since we are using LiveAgent our response time improved by 60%.Razvan Sava![Webmaster Deals]()
![Taras Baca]()
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.Taras Baca![XperienceHR]()
![Andrej Ftomin]()
I have to say, I have never experienced such a professional customer approach.Andrej Ftomin![TAZAR Group]()
![Matt Janaway]()
We find LiveAgent to be the best live chat solution by far.Matt Janaway![The Workplace Depot]()
![Viviane Carter]()
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.Viviane Carter![CSI Products]()
![Christian Lange]()
With LiveAgent we’re able to give our customers support wherever they are.Christian Lange![Lucky-Bike]()
![Jens Malmqvist]()
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.Jens Malmqvist![Projure]()
![Catana Alexandru]()
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.Catana Alexandru![Websignal]()
![Jan Wienk]()
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.Jan Wienk![All British Casino]()
![Allan Bjerkan]()
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!Allan Bjerkan![Norske Automaten]()
![Sissy Böttcher]()
We like it because it is easy to use and offers great functionality, such as useful reporting features.Sissy Böttcher![Study Portals]()
![Peter Koning]()
We love LiveAgent - it makes supporting our customers easy.Peter Koning![TypoAssassin]()
![Aranzazu F]()
We like to offer our customers the best support experience. That’s why we chose LiveAgent.Aranzazu F![Factorchic]()
![Rick Nuske]()
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.Rick Nuske![MyFutureBusiness]()
![Vojtech Kelecsenyi]()
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.Vojtech Kelecsenyi![123-Nakup]()
![Rafael Kobalyan]()
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.Rafael Kobalyan![Betconstruct]()
![Martin Drugaj]()
We’ve been using LiveAgent since 2013. We can't imagine working without it.Martin Drugaj![Atomer]()
![Ivan Golubović]()
It's a cost-effective solution that can help you with a large amount of support requests via different channels.Ivan Golubović![AVMarket]()
![Rustem Gimaev]()
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.Rustem Gimaev![Antalya Consulting Language Center]()
![Randy Bryan]()
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...Randy Bryan![tekRESCUE]()
![Timothy G. Keys]()
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.Timothy G. Keys![Marietta Corporation]()
![Mihaela Teodorescu]()
The support team always responded promptly with quick to implement solutions.Mihaela Teodorescu![eFortuna]()
![Hilda Andrejkovičová]()
It helps us categorize the nature of the tickets and statistically track what our clients need most.Hilda Andrejkovičová![TrustPay]()
![Alexandra Danišová]()
We see LiveAgent as a great tool for communicating with customers.Alexandra Danišová![Nay]()
![Samuel Smahel]()
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.Samuel Smahel![m:zone]()
![David Chandler]()
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.David Chandler![Volterman]()
What makes LiveAgent the right tool for increasing sales?
Most reviewed and #1 rated
LiveAgent has been the most reviewed and #1 rated help desk software for small businesses in 2020.
Preferred by 21K businesses
Over 21,000 businesses across various industries have chosen LiveAgent for their customer support needs.
Packed with 180+ features
With 180+ features, 100+ integrations and endless customizations, the tool easily adapts to your business requirements.
Cloud-based and secure
Fully cloud-based, secure, easy to set up and use. Get started with LiveAgent in minutes.
Transparent and affordable pricing
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 30-day free trial to gain full access to all the available features.
What are you waiting for? Increase sales, starting today!
Small business
- Unlimited ticket history
- 3 email addresses
- 3 contact forms
- 1 API key
Medium business
- Everything in Small, plus
- 10 email addresses
- 3 live chat buttons
- Departments management
Large business
- Everything in Medium plus
- 40 email addresses
- 10 live chat buttons
Free
- 7 days ticket history
- 1 email address
- 1 chat button
- 1 contact form
Need to improve your marketing reputation?
Improve marketing with LiveAgent by tracking communication channels, managing tickets, and improving productivity with automation features. Get notified of new interactions and streamline customer support for better customer satisfaction. CEO Peter Komornik recommends LiveAgent for exceptional support.
The right fit for every business
LiveAgent is a versatile help desk software used by businesses to boost revenue, improve customer satisfaction, and increase customer value. It offers a free trial and caters to various business models. Customers praise its affordability, support team, and advanced automation features.
Be happy with customer satisfaction software
LiveAgent offers robust analytics and reporting capabilities to track service metrics and KPIs, generate various reports, and measure customer satisfaction. It is trusted by over 21,000 businesses worldwide and provides flexible, customizable, and transparent pricing. Customer satisfaction software allows businesses to collect, organize, and manage customer feedback, measure customer satisfaction, and identify unhappy customers. It drives profits and increases the lifetime value of satisfied customers. Measuring customer service satisfaction is critical for success in today's competitive marketplace. LiveAgent's customer service platform is a complex multichannel solution with over 179 features to streamline customer communications and improve satisfaction ratings.
Looking for social listening tools?
LiveAgent is a social listening tool that connects with all social media channels. It helps resolve problems, showcase positive mentions, gain customer insight, and easily interact with customers. It's the most reviewed and #1 rated help desk software for small businesses, preferred by over 21,000 businesses. It offers transparent and affordable pricing with a 30-day free trial. With 180+ features, 40+ integrations, and cloud-based security, LiveAgent is a comprehensive solution for customer support needs.
Increase conversion rates with LiveAgent
To win over customers, it is vital to value their time and be familiar with their past purchases and interactions. To increase conversions, simplify the checkout process, offer omnichannel support, and provide real-time chat assistance. Don't create unnecessary steps, questions, or registration during the checkout. Use FAQs and self-service options to support customers. Remember, customers can easily find alternatives, avoid giving them a reason to leave.
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