At a standstill? Increase sales with LiveAgent!

Customer satisfaction is closely correlated with retention, loyalty, and sales. If you want to increase sales, the best thing you can do is create a customer-centric culture within your business.

The more you strive to satisfy your customers, the better your business will perform in terms of revenue. How? Read on to find out!

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Strategies to increase sales

Best strategies to increase sales

Increasing sales is all about focusing on your customers. Make sure that your company is:

Increase sales Providing value to customers

Increase sales Reducing customer effort

Increase sales Providing fast, personalized service

Increase sales with the right tools

With a help desk software like LiveAgent, improving your customer service, retention, loyalty, and sales will be a piece of cake. Why?

LiveAgent offers over 180 advanced help desk features and over 40 integrations that will help you provide the best service possible.

Right tools to increase sales

Why should you focus on improving customer service to increase sales?

Definition of good customer service

Good service is wanted and expected

Customers expect impeccable service. If companies don’t provide it, customers abandon them. In fact, U.S. companies lose more than $62 billion annually due to poor customer service.

Bad service spreads like a wildfire

Negative reviews spread like wildfire

Americans tell an average of 15 people about a poor service experience, versus the 11 people they’ll tell about a good experience.

Empower customers with self-service

It's all about reducing customer effort

74% of people are likely to switch brands if they find the purchasing process too difficult.

Use proactive chat invitations to convert visitors into customers

Acquiring new customers is expensive

It is anywhere from 5 to 25 times more expensive to acquire a new customer than it is to keep a current one.

Happy customers are the best customers​

We offer concierge migration services from most of the popular help desk solutions.

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LiveAgent features that help increase sales

Email ticketing

Ticketing system with hybrid ticket streams

With LiveAgent, your emails, chats, calls, social media mentions, and tickets from other channels will end up in one universal inbox.

Internal and external real-time live chat

Live chat support is a key ingredient to increasing sales, as it helps businesses convert website visitors into paying customers.

The fastest live chat on the market
Professional built-in call center software

Virtual built-in call center

Build a virtual call center as part of your multi-channel help desk solution. LiveAgent centralizes phone calls from your website or landline into a single place.

Social media support

Integrate your social media profiles into LiveAgent and reply to comments, private messages, or Tweets directly from your account.

Social medias integrated into the help desk software
Manager

Built-in CRM

View your customer’s contact information, past purchases, and all past communications with your business. Edit and access all data in real-time.

Gear

Automation & canned responses

Utilize automation rules and canned responses to speed up mundane tasks. Save up to 15 hours each week with LiveAgent’s automation features.

Knowledge base

Knowledge base builder

Build multiple internal and external knowledge bases as a part of your self-service solution. Create FAQs, forums, feedback and suggestion boxes, and more.

report of finished tasks

Data analytics and reporting dashboard

See who is interacting with your company and monitor the service they’re receiving. See usage, statistics, evaluate performance reports, and learn from customer satisfaction ratings.

Reasons why companies switch to LiveAgent

“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

What makes LiveAgent the right tool for increasing sales?

Most reviewed and number 1

Most reviewed and #1 rated

LiveAgent has been the most reviewed and #1 rated help desk software for small businesses in 2020.

Preferred by 21k businesses

Preferred by 21K businesses

Over 21,000 businesses across various industries have chosen LiveAgent for their customer support needs.

Packed with features

Packed with 180+ features

With 180+ features, 40+ integrations and endless customizations, the tool easily adapts to your business requirements.

Cloud based and secure help desk

Cloud-based and secure

Fully cloud-based, secure, easy to set up and use. Get started with LiveAgent in minutes.

Transparent and affordable pricing

Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 14-day free trial to gain full access to all the available features.

What are you waiting for? Increase sales, starting today!

Package Name

Ticket+chat

Ideal for small to medium sized businesses

$29 /mo
Package Name

All-Inclusive

Ideal for businesses of all sizes and large corporations

$39 /mo

You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

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