Encourage customers to send you new ideas and feedback for future development. Discuss each idea with your customers in an easy-to-use feedback forum. Do you know what the most important features for your customers are? Let them vote! Clearly communicate the progress of implementation with your customers through the best knowledge-based software around.
- Adding a Feedback Button to your website enables your visitors to give you feedback and suggestions or vote for existing ones.
- Once a customer submits Feedback, a ticket is created so that you are notified and can respond if needed.
- You can have multiple feedback buttons searching on different Feedback boards.
Collect important Feedback from your customers by placing a Feedback button anywhere on your website. Customize the Feedback button to fit your business.
Choose from numerous predefined Feedback button positions and styles:
Haven’t found the right style for your Feedback button? Don’t worry, you can create a custom one by uploading an image or by writing your own HTML code.
Allow your customers to search for help
Add a search bar to your knowledge base to make it easier than ever to find important information. Try it today. No credit card required.
Technical SEO is crucial for improving search rankings and overall site health. It involves optimizing elements like rendering, indexing, and crawling. Use HTTPS, make your site mobile-friendly, improve site speed, fix broken links, use canonical URLs, create an XML sitemap, perform backlink audit, and optimize internal links.
Customer service has evolved with multiple communication channels. LiveAgent offers software with automated ticket routing and robust analytics to improve satisfaction.
LiveAgent is a customer support software with features like ticketing and live chat. It emphasizes starting with the basics and highlights the benefits of help desk ticketing and direct customer communication. LiveAgent also offers customizable ticket fields and is used by well-known companies.
Live chat software is becoming increasingly popular for businesses looking to improve customer retention and sales. LiveAgent Help is a software solution that offers a native live chat and virtual call center with advanced features like unlimited call recordings and IVR. It also provides a customizable customer portal with knowledge base and community forums. Personalization of the chat button is allowed on LiveAgent. It is recommended to choose a chat provider based on features, onboarding, customization, integrations, security, mobile compatibility, pricing, and support. LiveAgent offers free and paid options for combining free live chat software with a help desk. Subscribe to LiveAgent's newsletter for updates and discounts.