See what is the most popular way for your customers to contact you. LiveAgent provides you with detailed insights into every communication channel: Email, Live Chat, Call Center, Contact Forms, Feedback Forms, Facebook messages, Tweets… Forget about external tracking applications. Everything is built-in!
Individual entries can be sorted by Department, Agent, Tags, and Date. Channel reports can be exported to a CSV file.
Use LiveAgent REST API to call values from Channels reports.
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