If you are just getting started with help desk software or customer service in general, you might have a problem with all those new words. We have put together complete list of customer service terminology.

Save more without compromise

Don’t overpay for key features to increase your agent productivity. Compare LiveAgent help desk software with alternative options and find out how you can save more regardless of company size.

The best value for your money​

We carefully selected features in our pricing plans so you can pick the most affordable plan with the best value. Pay only for what you use without breaking your budget.

7 or 30 days free trial
Free trial for 7 days with a free email, or 30 days with a company email
No Credit Card required
and many more
$9 month

Small business

  • Unlimited ticket history
  • 3 email addresses
  • 3 contact forms
  • 1 API key
$29 month

Medium business

  • Everything in Small, plus
  • 10 email addresses
  • 3 live chat buttons
  • Departments management
$0 month


  • 7 days ticket history
  • 1 email address
  • 1 chat button
  • 1 contact form

Frequently Asked Questions

  • What are help desk software comparisons?

    Help desk software comparisons are software options with similar core functions. However, there are differences in price, design, features, and more. Since each business has different needs, there are many help desk alternatives currently on the market.

  • How can you choose help desk software?

    To choose the right help desk software, firstly evaluate your company's needs and preferences. After that, visit our alternative webpage to compare different software. Our tip is to consider features, price, and design your company prefers and is compatible with.

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