To activate your Facebook integration, simply login to LiveAgent.

  • Click configuration
  • Click Facebook
  • Click Facebook pages
  • Click Connect
  • A new window will pop up and ask for your login credentials. Once you provide them you’re connected.

What is Facebook?

Facebook is a social networking website where users can post comments, share photographs and post links to news or other interesting content on the web, chat live, and watch short-form video. 

How can you use it?

Activating your Facebook integration enables you to monitor your Facebook pages within LiveAgent. Every direct message, comment on your post, or mention will be pushed into LiveAgent in the form of a ticket. From there, you can also reply to all these messages and comments.


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