Customer portal

The customer portal stores your Knowledge base articles, Forum posts, and feedbacks from your customers. It supports your customers even when your Agents are not online. The look & feel can be fully customized to match your business.

Customer portal

Business Benefits of Customer Portal:

  • Customer portal reduces your customer support costs and workload
  • Support your customers even when you are offline
  • Build a community with your customers and let them interact together
  • Encourage customers to send you new ideas and feedback for future development
  • Collect important feedback and know what your customers like and dislike

Example of customer portalExample of customer portal

Knowledgebase resources

Learn how to setup Customer portal

Ready to take the next step?

Do it before your competition does. It's free for the first 14 days!

Get Started
Help Desk Software & Live Chat