With the WYSIWYG editor, you can improve branding and make your knowledge base platform more recognizable for your customer base. Furthermore, this editor allows less tech-savvy agents and content editors to create engaging and professional articles.
The WYSIWYG editor offers:
- Bold, Italics, Strikethrough, Underline
- A variety of fonts, font sizes, font colors, and font background colors
- Numbered and bulleted lists
- Indentation
- Blockquotes
- Links
- Anchors
- Images
- Horizontal lines
- Special characters
- Remove formatting feature
- Undo and redo
- Web speech recordings
- Heading styles
- Left, right, center, and justify text alignments
Those who are design savvy are also able to create custom knowledge base articles using the HTML and CSS editor.
Knowledgebase resources
Start attaching photos, GIFs, and more!
Transform your knowledge base articles into aesthetically pleasing and user-friendly guides. Try it today. No credit card required.
The Ultimate System for Documenting Business Systems
Learn how to effectively document your business systems and processes, so you can delegate tasks and focus on growing your business. Identify the what, why, win, how, and who to create clear and efficient procedures.
LiveAgent is a customer service software that offers chat buttons for real-time communication between businesses and customers. They customize chat buttons to match website branding. They offer integrations, 24/7 customer service, a free trial, and have won awards for their service. They also offer resources through their Academy and sales contacts and social media subscriptions for updates and discounts. The company uses cookies as part of their privacy and cookies policy. LiveAgent can be accessed through a dashboard after installation. They are available for one-on-one calls to discuss how they can benefit a business.
