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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

WYSIWYG editor for articles

The WYSIWYG (What You See Is What You Get) editor is a feature that can be used to stylize and format knowledge base articles, tickets, and email templates. The editor itself is feature-rich, enabling users to change fonts, add images, embed videos, and more.

Attachment in articles - Edit article

The WYSIWYG editor offers:

  • Bold, Italics, Strikethrough, Underline
  • A variety of fonts, font sizes, font colors, and font background colors
  • Numbered and bulleted lists
  • Indentation
  • Blockquotes
  • Links
  • Anchors
  • Images
  • Horizontal lines
  • Special characters
  • Remove formatting feature
  • Undo and redo
  • Web speech recordings
  • Heading styles
  • Left, right, center, and justify text alignments
WYSIWYG editor for articles
WYSIWYG editor – New ticket

Those who are design savvy are also able to create custom knowledge base articles using the HTML and CSS editor.

WYSIWYG editor
WYSIWYG editor – Knowledge base article

Knowledgebase resources

Learn more details

Start attaching photos, GIFs, and more!

Transform your knowledge base articles into aesthetically pleasing and user-friendly guides. Try it today. No credit card required.

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