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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Online ticket history (URL)

LiveAgent offers the option of adding an online ticket history link in your sent emails.

Online ticket history authentication:

  1. If switched on, the user will need to be logged in to read ticket history.
  2. If not switched on, everybody can read online ticket history.

How online ticket history looks:

Online ticket history (URL)
Online ticket history link in the email

Share ticket updates with a URL

Send your colleagues a clickable link that shows them the contents of the ticket without having to log into LiveAgent. Try it today. No credit card required.

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