Online ticket history (URL)

LiveAgent offers the option of adding an online ticket history link in your sent emails.

LiveAgent offers the option of adding an online ticket history link in your sent emails.

Online ticket history link in the email

Online ticket history authentication:

  1. If switched on, the user will need to be logged in to read ticket history.
  2. If not switched on, everybody can read online ticket history.

How online ticket history looks:

Online ticket history link in the email
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