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Online ticket history (URL)

LiveAgent offers the option of adding an online ticket history link in your sent emails.

Online ticket history authentication:

  1. If switched on, the user will need to be logged in to read ticket history.
  2. If not switched on, everybody can read online ticket history.

How online ticket history looks:

Online ticket history (URL)
Online ticket history link in the email

Share ticket updates with a URL

Send your colleagues a clickable link that shows them the contents of the ticket without having to log into LiveAgent. Try it today. No credit card required.

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