Search widgets

Add customizable Search Widgets to your website with LiveAgent, allowing visitors to search articles, forums, and suggestions directly. Enhance user experience and reward agents with gamification. Try it free for 14 days, no credit card needed.

Adding the Search Widget into your website enables your visitors to search in your articles, forums, and suggestion boards directly from your website. While typing into the Search widget it shows suggestions of articles in real time.

Once the search results appear, visitors can click on them and the appropriate content will be shown in the Customer portal. You can have multiple search widgets that search only in some categories of the Customer portal.

Search widgets feature in Customer portal software - LiveAgent

Search widget design

To customize your knowledge base online platform, you can define:

Title text
Search box hint text
Border color
Content color

Haven’t found the right style for your Search widget? Don’t worry, you can create a custom one by writing your own HTML code.

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Knowledgebase resources

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