LiveAgent offers an Agent report of work time, answered Tickets, Chats, Calls, sales, rewards, and more (see all options below) from a specific time range. Individual entries can be sorted by time range, Department, channel, and Agent. Agent Reports can be exported to a CSV file.
Use LiveAgent REST API to call values from Agent reports.
Identify the most popular communication channels
Generate channel reports to see how many tickets came from which channel. Try it today. No credit card required.Start free 14-day trial
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